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West Midlands Buses in Discussion => General Discussion, Questions & Route Suggestions => Topic started by: Ginger66 on June 18, 2023, 08:56:17 PM

Title: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 18, 2023, 08:56:17 PM
Is there any bus fare rises happen next month someone on Facebook posted the fares are going up on July 3rd from £2:40 (£2.00cap) to £2.70, surely higher fares will deter passengers and surely it wise to raise the fares.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 18, 2023, 09:04:50 PM
Quote from: Ginger66 on June 18, 2023, 08:56:17 PMIs there any bus fare rises happen next month someone on Facebook posted the fares are going up.
I have seen something posted on another website where a similar claim was made about NX and Diamond increasing fares next month.

To be honest, I wouldn't blame them if they did, but then any announcement of fare rises would probably be left to the last minute, as no-one wants to give advance notice of "bad news" really!

But then again I don't know how true this is, after all it is TfWM constantly boasting about fares being frozen until 2025, so it would make them look silly if the two biggest operators put their fares up.

Also both operators are committed to the Government's Help For Households scheme that caps single fares at £2.00 until November 2023, so it would only be day and season ticket prices that could increase.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 18, 2023, 09:56:21 PM

https://www.gov.uk/government/news/government-extends-2-bus-fare-cap-and-protects-vital-services
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 18, 2023, 10:06:15 PM
cj on Twitter: "First I've seen of this @nxwestmidlands any chance you can link me to the information please, only seen this on a Facebook group. https://t.co/5Rdceztfsp" / Twitter (https://twitter.com/CJ911219/status/1670519890921357312)
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 18, 2023, 10:11:26 PM
Quote from: 2206 on June 18, 2023, 10:06:15 PMcj on Twitter: "First I've seen of this @nxwestmidlands any chance you can link me to the information please, only seen this on a Facebook group. https://t.co/5Rdceztfsp" / Twitter (https://twitter.com/CJ911219/status/1670519890921357312)
That's not going to end well 😂

Wonder how Andy and the public will react to nx charging more then the government's limit of 2.50 i for one can't see many people paying 2.70 when they have been told it's will only increase by 50p
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 18, 2023, 10:29:07 PM
Quote from: Coventrybususer95 on June 18, 2023, 10:11:26 PMThat's not going to end well 😂

Wonder how Andy and the public will react to nx charging more then the government's limit of 2.50 i for one can't see many people paying 2.70 when they have been told it's will only increase by 50p
Also wonder do the £1 concession tickets stay?

Not long ago both NX and TFWM were saying fares were to be frozen for 3 years till 2025.
https://www.wmca.org.uk/news/bus-fares-frozen-for-three-years-as-part-of-plan-to-get-more-people-on-board/

If its true they'd be effectively withdrawing from the scheme.
There are already some operators not participating in the scheme. TGB charging £3.60 single £6.00 rate on local bus services for instance.
https://mytrip.today/tickets/product-category/22b0470c-eec9-5af7-9153-cf67b8405404

Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 18, 2023, 11:02:59 PM
Quote from: 2206 on June 18, 2023, 10:29:07 PMAlso wonder do the £1 concession tickets stay?

Not long ago both NX and TFWM were saying fares were to be frozen for 3 years till 2025.
https://www.wmca.org.uk/news/bus-fares-frozen-for-three-years-as-part-of-plan-to-get-more-people-on-board/

If its true they'd be effectively withdrawing from the scheme.
There are already some operators not participating in the scheme. TGB charging £3.60 single £6.00 rate on local bus services for instance.
https://mytrip.today/tickets/product-category/22b0470c-eec9-5af7-9153-cf67b8405404


Makes you wonder if the MD has decided to go against TFWM and rise bus fares, or if it was posted months earlier then it was meant to be made public 
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on June 19, 2023, 02:19:42 AM
Or this was put in place before the government announced the extension of the scheme so they could extract more subsidy from the government scheme? Probably a silly idea but without knowing how the scheme operates, I assume Arriva/Stagecoach are extracting more subsidies from the scheme because of their initial higher ticket prices.

If someone knows how the subsidy is being paid out, please could you share, thanks.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2900 on June 19, 2023, 08:08:11 AM
it'll be drivers getting the blame from joe public  for pay rises,  The fares rises still don't apply to those who hop on hop off with no intention on paying. The current fares aren't they like a limited time sale price sure its on the cab door. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 19, 2023, 09:48:56 AM
Quote from: 2900 on June 19, 2023, 08:08:11 AMit'll be drivers getting the blame from joe public  for pay rises,  The fares rises still don't apply to those who hop on hop off with no intention on paying. The current fares aren't they like a limited time sale price sure its on the cab door.
Well I guess the 16.2% increase has to be paid for from somewhere!
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 10:10:15 AM
What will happen if someone pays £2.50 😂

Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 10:11:46 AM
Quote from: Straightlines on June 19, 2023, 09:48:56 AMWell I guess the 16.2% increase has to be paid for from somewhere!
I can feel another Strike coming as people won't be happy with the government saying £2.50 will be the max till November 2024 and then nx upping  to 2.70
Title: Re: Fare rise and ticket changes July 2023
Post by: Lukeee on June 19, 2023, 11:29:09 AM
Quote from: 2206 on June 18, 2023, 10:29:07 PMAlso wonder do the £1 concession tickets stay?

Not long ago both NX and TFWM were saying fares were to be frozen for 3 years till 2025.
https://www.wmca.org.uk/news/bus-fares-frozen-for-three-years-as-part-of-plan-to-get-more-people-on-board/

If its true they'd be effectively withdrawing from the scheme.
There are already some operators not participating in the scheme. TGB charging £3.60 single £6.00 rate on local bus services for instance.
https://mytrip.today/tickets/product-category/22b0470c-eec9-5af7-9153-cf67b8405404


It's £1.20 for confessions 
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 19, 2023, 11:36:05 AM
Quote from: Coventrybususer95 on June 19, 2023, 10:11:46 AMI can feel another Strike coming as people won't be happy with the government saying £2.50 will be the max till November 2024 and then nx upping  to 2.70
Your barking up the wrong tree! Unless NX leave the Government fare cap scheme, the max £2 & £2.50 single fare caps will remain in place for the current duration & the Goverment will have to pick up the tab to cover for any extra price increase. Only daysaver tickets & passes can phyisically rise in price for passenegers.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 12:40:34 PM
https://nxbus.co.uk/west-midlands/news/fare-and-ticket-changes-from-3rd-july-2023

Info is on the website.



Let's hope the numbers don't drop to much can't see many people using the buses after this
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 19, 2023, 12:48:17 PM
Quote from: Coventrybususer95 on June 19, 2023, 12:40:34 PMhttps://nxbus.co.uk/west-midlands/news/fare-and-ticket-changes-from-3rd-july-2023

Info is on the website.

Let's hope the numbers don't drop to much can't see many people using the buses after this
I assume you haven't noticed that from the same date of the price increases, passengers will now also be able to use any operator services / any time....

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 19, 2023, 01:18:57 PM
Quote from: Coventrybususer95 on June 19, 2023, 12:40:34 PMcan't see many people using the buses after this
And your degree in economics was from which university?
Title: Re: Fare rise and ticket changes July 2023
Post by: MasterPlan on June 19, 2023, 02:35:41 PM
Quote from: winston on June 19, 2023, 12:48:17 PMI assume you haven't noticed that from the same date of the price increases, passengers will now also be able to use any operator services / any time....

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.

Does this include DD bus passes too? If so, does that mean a new card will be sent out?
Title: Re: Fare rise and ticket changes July 2023
Post by: Danthebusman on June 19, 2023, 02:38:13 PM
i'm guessing all of this will apply to NXCV too?
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 19, 2023, 02:53:01 PM
Quote from: MasterPlan on June 19, 2023, 02:35:41 PMDoes this include DD bus passes too? If so, does that mean a new card will be sent out?
DD is on the list if you look, and why do you need a new card?
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 03:05:33 PM
Quote from: Danthebusman on June 19, 2023, 02:38:13 PMi'm guessing all of this will apply to NXCV too?
Yup 
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on June 19, 2023, 03:10:02 PM
And yet NX prices are still one of the cheapest in the country.

The day ticket price is still cheaper than the £5 fare I used to have to pay from Atherstone to Bedworth on Stagecoach in the 2000s.

Also, NX are still reviewing whether they are going to stay as part of the government scheme (according to that message). I half expect this is to cover the increase to £2.50 that is coming in November so there is still some subsidy from the government.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 19, 2023, 03:17:17 PM
Manchester Day ticket £5, so still 50p more expensive even with the high costs of franchising

https://tfgm.com/get-on-board
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 19, 2023, 03:59:23 PM
Quote from: winston on June 19, 2023, 12:48:17 PMI assume you haven't noticed that from the same date of the price increases, passengers will now also be able to use any operator services / any time....

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.
This was talked about previously about flexible tickets meaning if the 16 Birmingham to Hamstead NX no shows your pass should now be accepted on diamond 
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 04:05:51 PM
Is the day saver useable on all companies that run in the midlands?
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 19, 2023, 04:07:50 PM
Quote from: Coventrybususer95 on June 19, 2023, 04:05:51 PMIs the day saver useable on all companies that run in the midlands?
That's what it says:

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.
Title: Re: Fare rise and ticket changes July 2023
Post by: BrumKev86 on June 19, 2023, 04:26:22 PM
It's inevitable the prices would rise given the bus strike but it's still very cheap. Compared to down here it's great value, here a First West of England day ticket is £7.  A First West of England day plus ticket is £12 but it covers a large area. Thank god we still have the £2 bus cap as at least 2 journeys is only £4. 
Title: Re: Fare rise and ticket changes July 2023
Post by: MasterPlan on June 19, 2023, 05:16:36 PM
Quote from: Tony on June 19, 2023, 02:53:01 PMDD is on the list if you look, and why do you need a new card?

I didn't say I needed one I was asking if a new card will be issued.
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on June 19, 2023, 05:36:52 PM
Fraud on the S&D tickets will be got rid of and one daysaver for kids will get rid of a as lot of fraud as well  
Get rid of scratch off cards next 
Happy days 😎
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 19, 2023, 06:09:06 PM
Quote from: MasterPlan on June 19, 2023, 05:16:36 PMI didn't say I needed one I was asking if a new card will be issued.
Why would a new card be needed to be issued though?
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on June 19, 2023, 06:22:25 PM
So what will replace the 4 week Nbus Walsall ticket then?
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 19, 2023, 06:26:22 PM
Quote from: Westy on June 19, 2023, 06:22:25 PMSo what will replace the 4 week Nbus Walsall ticket then?
£60 4 week regional as per price list
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 19, 2023, 06:35:42 PM
A positive article from the E&S re: Fare Rises :shocked:

https://www.expressandstar.com/news/local-hubs/birmingham/2023/06/19/bus-operator-promises-fares-will-stay-lower-despite-planned-increase/
https://www.birminghamworld.uk/news/birmingham-bus-fares-increase-all-day-tickets-weekly-passes-4188684

Interestingly, neither picks up on the fact that passengers will be able to use other operators buses... :huh:

The below statement, has since disappeared off the NX Fare Increase announcement too:

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 06:42:37 PM
Quote from: winston on June 19, 2023, 06:35:42 PMA positive article from the E&S re: Fare Rises :shocked:

https://www.expressandstar.com/news/local-hubs/birmingham/2023/06/19/bus-operator-promises-fares-will-stay-lower-despite-planned-increase/
https://www.birminghamworld.uk/news/birmingham-bus-fares-increase-all-day-tickets-weekly-passes-4188684

Interestingly, neither picks up on the fact that passengers will be able to use other operators buses... :huh:

The below statement, has since disappeared off the NX Fare Increase announcement too:

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.
Just noticed the £2.70 (To be confirmed) has been changed 
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 19, 2023, 06:58:36 PM
Quote from: Coventrybususer95 on June 19, 2023, 06:42:37 PMJust noticed the £2.70 (To be confirmed) has been changed
Looks as though the announcement was a bit premature...
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 19, 2023, 07:04:44 PM
When will "Street" give his two pence worth on the topic.
Title: Re: Fare rise and ticket changes July 2023
Post by: Isle of Stroma on June 19, 2023, 07:10:53 PM
QuoteIt's £1.20 for confessions

To be fair, the Catholic Church is already worth some $30bn...
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 19, 2023, 07:14:58 PM
Quote from: Ginger66 on June 19, 2023, 07:04:44 PMWhen will "Street" give his two pence worth on the topic.
He won't as he and national express promised in 2022 that bus fares won't go up till 2025
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on June 19, 2023, 07:31:45 PM
Quote from: Coventrybususer95 on June 19, 2023, 07:14:58 PMHe won't as he and national express promised in 2022 that bus fares won't go up till 2025

https://www.wmca.org.uk/news/bus-fares-frozen-for-three-years-as-part-of-plan-to-get-more-people-on-board/

Just to reiterate it was promised in September 2022, after everything went to ****, so Mr. Street best get some money together to pay the operators if costs have risen much higher than expected.
Title: Re: Fare rise and ticket changes July 2023
Post by: Isle of Stroma on June 19, 2023, 07:34:11 PM
QuoteHe won't as he and national express promised in 2022 that bus fares won't go up till 2025

Yet another tory Pinocchio, who knew?

Anyway, just point a camera in his direction. That usually does the trick.
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on June 19, 2023, 07:47:34 PM
Quote from: Coventrybususer95 on June 19, 2023, 12:40:34 PMhttps://nxbus.co.uk/west-midlands/news/fare-and-ticket-changes-from-3rd-july-2023

Info is on the website.

The way I see it...
NX are no longer selling their own (operator specific) tickets.
Customers will be directed to the nearest equivalent 'nBus' ticket and this will be accepted on all NX bus services including NX services outside the current nBus West Midlands boundary.
Other operators will continue to accept the nBus ticket as they usually do within the nBus West Midlands boundary.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 19, 2023, 08:18:45 PM
Quote from: Coventrybususer95 on June 19, 2023, 04:05:51 PMIs the day saver useable on all companies that run in the midlands?
Except Green Bus possibly the don't seem to accept N Bus tickets. Only there own singles and returns.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 19, 2023, 08:28:08 PM
I had the email from NX Bus today, my monthly direct debit increases from £50 to £55 from next month.

To be honest, its no big deal to me, after all it's still cheaper than it was at the start of 2020 (was £60pm back then), but I can see why some people are concerned.

But at the end of the day, everything else has gone up in price in the last year or so, so this was kind of inevitable really.

Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on June 19, 2023, 08:31:34 PM
Quote from: 2206 on June 19, 2023, 08:18:45 PMExcept Green Bus possibly the don't seem to accept N Bus tickets. Only there own singles and returns.
Do they operate any other services apart from the bus services?
Title: Re: Fare rise and ticket changes July 2023
Post by: LiamsTransport1 on June 19, 2023, 08:35:33 PM
Quote from: Ginger66 on June 19, 2023, 07:04:44 PMWhen will "Street" give his two pence worth on the topic.
At his next Photo opportunity I would presume  :grin: :grin:
Title: Re: Fare rise and ticket changes July 2023
Post by: sonic84 on June 19, 2023, 09:30:33 PM
With what looks like the daysaver being phased out and the nbus day ticket replacing it, will operator's be better off as it's always been suggested that operators own tickets are more profitable than the multi bus versions.

Also will it be valid to Lichfield, Cannock and Bromsgrove where the daysaver is valid but nbus isn't?
Title: Re: Fare rise and ticket changes July 2023
Post by: MasterPlan on June 20, 2023, 06:58:22 AM
Quote from: Stu on June 19, 2023, 08:28:08 PMI had the email from NX Bus today, my monthly direct debit increases from £50 to £55 from next month.

To be honest, its no big deal to me, after all it's still cheaper than it was at the start of 2020 (was £60pm back then), but I can see why some people are concerned.

But at the end of the day, everything else has gone up in price in the last year or so, so this was kind of inevitable really.



Whats the betting though, that should you use it after 3rd of July on a Diamond bus for example that it won't be accepted.

Driver will probably look at the fact that it says National Express on the card and say no as they haven't been informed etc.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 20, 2023, 07:04:53 AM
Quote from: MasterPlan on June 20, 2023, 06:58:22 AMWhats the betting though, that should you use it after 3rd of July on a Diamond bus for example that it won't be accepted.

Driver will probably look at the fact that it says National Express on the card and say no as they haven't been informed etc.
The other companies haven't said anything about the acceptance of nx day savers so I wonder if the reason the wry has been updated is to remove that part
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 20, 2023, 07:30:01 AM
Quote from: MasterPlan on June 20, 2023, 06:58:22 AMWhats the betting though, that should you use it after 3rd of July on a Diamond bus for example that it won't be accepted.

Driver will probably look at the fact that it says National Express on the card and say no as they haven't been informed etc.
It's a Swift card, it scans the same way as any other card. Mines an older blue Swift card and doesn't even mention National Express on it, NX drivers and ticket machines don't have any problems accepting it.

The likelihood is that it will just be the 'product' on the card that changes, ie to nBus monthly DD.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 20, 2023, 09:02:27 AM
Quote from: Stu on June 20, 2023, 07:30:01 AMIt's a Swift card, it scans the same way as any other card. Mines an older blue Swift card and doesn't even mention National Express on it, NX drivers and ticket machines don't have any problems accepting it.

The likelihood is that it will just be the 'product' on the card that changes, ie to nBus monthly DD.

Anyone know where the nbus boundary is in Coventry out bound towards Warwickshire way
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 20, 2023, 09:12:12 AM
Quote from: Coventrybususer95 on June 20, 2023, 09:02:27 AMAnyone know where the nbus boundary is in Coventry out bound towards Warwickshire way
Currently wherever the TFWM stops end. For the 11/X17  Kenilworth Road, Cryfield Grange Road.
Though the new day ticket may include the full 11 possibly. I guess the boundary for the X17 will remain the same?
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 20, 2023, 09:16:11 AM
Quote from: 2206 on June 20, 2023, 09:12:12 AMCurrently wherever the TFWM stops end. For the 11/X17  Kenilworth Road, Cryfield Grange Road.
 Though the new dayticket may include the full 11 possibly?
Will be interesting to see how the 11 will work with the new pass system 
Title: Re: Fare rise and ticket changes July 2023
Post by: GoldenSquid on June 20, 2023, 10:19:05 AM
I wonder if it'll allow me to use my nBus pass in Coleshill on the X13. If the normal nx daytickets are going?
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on June 20, 2023, 11:57:16 AM
Quote from: winston on June 19, 2023, 11:36:05 AMYour barking up the wrong tree! Unless NX leave the Government fare cap scheme, the max £2 & £2.50 single fare caps will remain in place for the current duration & the Goverment will have to pick up the tab to cover for any extra price increase. Only daysaver tickets & passes can phyisically rise in price for passenegers.

I'm on that Facebook page and according to someone (who I prefer not to name here) in the know, NX have not yet committed to the extension of the £2 scheme. 
Title: Re: Fare rise and ticket changes July 2023
Post by: cardew on June 20, 2023, 12:13:50 PM
Quote from: Rachvince53 on June 20, 2023, 11:57:16 AMI'm on that Facebook page and according to someone (who I prefer not to name here) in the know, NX have not yet committed to the extension of the £2 scheme.
Hardly "in the know" when it literally says that on the NXBus website....

National Express West Midlands is reviewing whether it will participate in the Government's forthcoming £2 fare cap scheme
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 20, 2023, 12:37:04 PM
Anyone noticed that at the moment nx get 20p per trip and when the £2.50 starts if they charge 2.70 they will also make 20p a trip?
Title: Re: Fare rise and ticket changes July 2023
Post by: suavegarv on June 20, 2023, 11:01:46 PM
Quote from: cardew on June 20, 2023, 12:13:50 PMHardly "in the know" when it literally says that on the NXBus website....

National Express West Midlands is reviewing whether it will participate in the Government's forthcoming £2 fare cap scheme

It'll be interesting to see what other companies decide to review their participation in the fare cap scheme 🤔 
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on June 21, 2023, 07:58:46 AM
Quote from: suavegarv on June 20, 2023, 11:01:46 PMIt'll be interesting to see what other companies decide to review their participation in the fare cap scheme 🤔
If NX pull out, then it would surely see Diamond pull out too given the tight profit margins?
Title: Re: Fare rise and ticket changes July 2023
Post by: Steveminor on June 21, 2023, 04:21:33 PM
Diamond bus news story now on our website 
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 21, 2023, 04:31:05 PM
Quote from: Steveminor on June 21, 2023, 04:21:33 PMDiamond bus news story now on our website
The Diamond announcement gives even less info on actual price changes than NX's & suggests more news will be available next week....

I suspect the changes still aren't fully agreed between TfWM & operators, hence why NX took the statement about being to use their tickets on any operator / any time from 3rd July off their initial announcement. 
Title: Re: Fare rise and ticket changes July 2023
Post by: the trainbasher on June 21, 2023, 07:15:59 PM
QuoteDiamond bus news story now on our website
What will happen to existing purchases of the Dudley and Sandwell mTickets (I have a couple that I've brought but not yet activated)? 
Title: Re: Fare rise and ticket changes July 2023
Post by: Steveminor on June 21, 2023, 07:29:17 PM
As per the news article current tickets will still work until they expire.
Double check with our customer service regarding thise that are yet to be activated and comments@diamondbuses.com or via your app.
Title: Re: Fare rise and ticket changes July 2023
Post by: Steveminor on June 21, 2023, 07:32:04 PM
Quote from: winston on June 21, 2023, 04:31:05 PMThe Diamond announcement gives even less info on actual price changes than NX's & suggests more news will be available next week....

I suspect the changes still aren't fully agreed between TfWM & operators, hence why NX took the statement about being to use their tickets on any operator / any time from 3rd July off their initial announcement.
Winston you know more than anyone on here maybe except for Tony the importance of dotting i's and crossing t's.
More information will be available shortly 
Title: Re: Fare rise and ticket changes July 2023
Post by: mesub on June 21, 2023, 11:10:38 PM
QuoteWhen will "Street" give his two pence worth on the topic.

There are a range of news sites which have covered it now.

https://www.birminghammail.co.uk/news/mayor-says-not-job-defend-27164121 seems to have the most detail at this moment in time though.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on June 24, 2023, 09:13:57 AM
Quote from: Tony on June 19, 2023, 06:26:22 PM£60 4 week regional as per price list
It's a blooming great price hike though, paying £42 previously!

Before the last lot of price cuts pre-pandemic, it was £45 IIRC. 

The only advantage to me, is the bigger area & not having to pay a separate £4 / £4.20 for travel outside Walsall, assuming it's an Nbus ticket not an Nx only ticket, which as you're probably aware my travel pattern is bus to Walsall then 529 to Willenhall in the morning, but 326 back to Bloxwich at night!
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 24, 2023, 09:20:53 AM
Quote from: Westy on June 24, 2023, 09:13:57 AMIt's a blooming great price hike though, paying £42 previously!

Before the last lot of price cuts pre-pandemic, it was £45 IIRC.

The only advantage to me, is the bigger area & not having to pay a separate £4 / £4.20 for travel outside Walsall, assuming it's an Nbus ticket not an Nx only ticket, which as you're probably aware my travel pattern is bus to Walsall then 529 to Willenhall in the morning, but 326 back to Bloxwich at night!
The new pass will be valid on all operators.

If this is something you buy every month, why not switch to direct debit instead? £55 instead of £60 a month is a little bit of a saving.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 24, 2023, 10:21:34 AM
Quote from: Stu on June 24, 2023, 09:20:53 AMThe new pass will be valid on all operators.

If this is something you buy every month, why not switch to direct debit instead? £55 instead of £60 a month is a little bit of a saving.
12 X £55, not 13 X £60 as well
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on June 24, 2023, 03:22:41 PM
When's diamond announcing there fare rise and will they get as much abuse as nx and it's drivers
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on June 24, 2023, 03:29:13 PM
Yes, early next week, see the diamond thread (for reason why it is early next week), and of course not, all abuse is saved for you.

Mr Street is on the front of today's Birmingham Mail saying "IT'S NOT MY FAULT".
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on June 24, 2023, 03:47:08 PM
Quote from: ellspurs on June 24, 2023, 03:29:13 PMYes, early next week, see the diamond thread (for reason why it is early next week), and of course not, all abuse is saved for you.

Mr Street is on the front of today's Birmingham Mail saying "IT'S NOT MY FAULT".
Oh yer camera crew andy another R SOLE 
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 24, 2023, 07:16:12 PM
Do you think the west midlands will be next to franchise buses,
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on June 24, 2023, 07:56:32 PM
Quote from: Ginger66 on June 24, 2023, 07:16:12 PMDo you think the west midlands will be next to franchise buses,
It's within their remit to do so should the WMCA decide to go down that route.  However as far as I'm aware there are no plans to introduce franchises to the West Midlands.  
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 24, 2023, 10:06:17 PM
Quote from: Rachvince53 on June 24, 2023, 07:56:32 PMIt's within their remit to do so should the WMCA decide to go down that route.  However as far as I'm aware there are no plans to introduce franchises to the West Midlands. 
Not like they are doing a full franchising assessment or anything is it...
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 24, 2023, 11:17:57 PM
Still no notices on BC vehicles.
6881 alongside a lot of other BC vehicles is still carrying its "cost of living up cost of bus down" poster.
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 24, 2023, 11:31:29 PM
Quote from: 2206 on June 24, 2023, 11:17:57 PMStill no notices on BC vehicles.
6881 alongside a lot of other BC vehicles is still carrying its "cost of living up cost of bus down" poster.

Why would they put notices up when it's not fully confirmed until early next week.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 24, 2023, 11:33:05 PM
Quote from: winston on June 24, 2023, 11:31:29 PMWhy would they put notices up when it's not fully confirmed until early next week.

They've already put a notice out on their website.
https://nxbus.co.uk/west-midlands/news/fare-and-ticket-changes-from-3rd-july-2023
From that you'd think its 100% happening. Nothing about it not being fully confirmed.
Title: Re: Fare rise and ticket changes July 2023
Post by: winston on June 24, 2023, 11:57:09 PM
Quote from: 2206 on June 24, 2023, 11:33:05 PMThey've already put a notice out on their website.
https://nxbus.co.uk/west-midlands/news/fare-and-ticket-changes-from-3rd-july-2023
From that you'd think its 100% happening. Nothing about it not being fully confirmed.
I'm aware, but notice the following:

£2.70 (To be confirmed) this was changed after the initial announcement & also the following appeared on the announcement & was then promptly taken down:

Did you know your ticket now gives you more?

Whilst some fares will be increasing, the changes mean you will have much more flexibility to travel on any bus, regardless of operator at any time, anywhere. The ticket range is also being simplified making it even easier to use the bus, especially for new customers.

This is why Diamond have held off announcing their fare rises in greater detail.

See Simon's post #3320 below:

https://wmbusphotos.com/forum/index.php?topic=2074.3320

"There is an Enhanced Partnership vote next Tuesday, until then nothing is 100% certain"
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on June 27, 2023, 02:38:41 PM
27/6/23 still nothing on nx buses about fare rise Sunday 
Diamond still not told there passengers yet 
No publicity from tfwm about one daysaver all operators ticket not very good is it 
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 27, 2023, 03:45:41 PM
Quote from: karl724223 on June 27, 2023, 02:38:41 PM27/6/23 still nothing on nx buses about fare rise Sunday
Diamond still not told there passengers yet
No publicity from tfwm about one daysaver all operators ticket not very good is it
I did see a poser on a NX bus earlier. But agree nothing on time day.

Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 27, 2023, 04:12:44 PM
The £2 single is staying till October 
Title: Re: Fare rise and ticket changes July 2023
Post by: Kevin_Brum12 on June 28, 2023, 06:58:06 PM
Quote from: Ginger66 on June 27, 2023, 03:45:41 PMI did see a poser on a NX bus earlier. But agree nothing on time day.


As we no, communication with users is not either NXWM's or TfWM's strong points.  After the kerfuffle about the fares revision, they might want to put a press release out, and the merging of the nBus and NXWM Day tickets and passes.  Yes some people will pay more, but others will get more bus for their buck particularly on corridors where there is more than operator, or NX run the weekday daytime service but "A N Other" run the evening or Sunday service.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 28, 2023, 07:03:20 PM
Quote from: Kevin_Brum12 on June 28, 2023, 06:58:06 PMAs we no, communication with users is not either NXWM's or TfWM's strong points.  After the kerfuffle about the fares revision, they might want to put a press release out, and the merging of the nBus and NXWM Day tickets and passes.  Yes some people will pay more, but others will get more bus for their buck particularly on corridors where there is more than operator, or NX run the weekday daytime service but "A N Other" run the evening or Sunday service.
There isn't really much of that left anyway. Claribels long gone from the 55/94/72 and no longer any of the other operators on the 11. So NX run nearly everything round here anyway.
Also if you wanted another operator, n bus has always existed anyway.

From the notice on 6117. I saw there was no mention of £1 concession ticket increasing on there, would have thought it would have been worth mentioning.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on June 28, 2023, 08:24:31 PM
While it's true that there is less competition than before, there are still routes with competition along at least part of the route eg the WN1 which is served by NX and partly by Let's Go. 

The problem is that the decision to continue the £2 fare was made too close to the start of the new prices for other tickets. Really at least two weeks notice should have been given including the merging of the NX daysaver with the nBus which many people won't know about until Monday.
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 28, 2023, 09:01:29 PM
Quote from: Rachvince53 on June 28, 2023, 08:24:31 PMWhile it's true that there is less competition than before, there are still routes with competition along at least part of the route eg the WN1 which is served by NX and partly by Let's Go.

The problem is that the decision to continue the £2 fare was made too close to the start of the new prices for other tickets. Really at least two weeks notice should have been given including the merging of the NX daysaver with the nBus which many people won't know about until Monday.
Agree theres no major competition to give NX a run for its money, we need Stagecoach to get routes in the heart of the black country and Brum.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 28, 2023, 09:07:17 PM
Quote from: Ginger66 on June 28, 2023, 09:01:29 PMAgree theres no major competition to give NX a run for its money, we need Stagecoach to get routes in the heart of the black country and Brum.
That's probably the funniest thing I've read this week. I take it you've never actually used any of Stagecoach's services in Birmingham? :shocked:
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on June 28, 2023, 09:14:00 PM
Quote from: Stu on June 28, 2023, 09:07:17 PMThat's probably the funniest thing I've read this week. I take it you've never actually used any of Stagecoach's services in Birmingham? :shocked:

Funnily enough a chunk of tenders have gone out today, including Diamond's 002/45/96, a new 25 service between Small Heath & Castle Vale & Landflight's A7/A8/A10, amongst other smaller services around the Black Country & Coventry. 

All to commence in October.

Will we see Stagecoach grab a larger share of the local tender market..?
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 28, 2023, 09:15:25 PM
Quote from: MW on June 28, 2023, 09:14:00 PMFunnily enough a chunk of tenders have gone out today, including Diamond's 002/45/96, a new 25 service between Small Heath & Castle Vale & Landflight's A7/A8/A10, amongst other smaller services around the Black Country & Coventry.

All to commence in October.

Will we see Stagecoach grab a larger share of the local tender market..?
Does this 25 have anything to do with the Hodge Hill to Erdington 25?
Or just a confusing number duplication?
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on June 28, 2023, 09:21:04 PM
Quote from: 2206 on June 28, 2023, 09:15:25 PMDoes this 25 have anything to do with the Hodge Hill to Erdington 25?
Or just a confusing number duplication?

Yes. The route appears to be extended and rerouted in some sections. Route description below, although there's a few different variants proposed so may be changed depending on bids/cost etc.

'From ASDA Small Heath (stop TBD): Heybarnes Road, Hob Moor Road, Yardley Green Road, Belchers Lane, Bordesley Green East, Stuarts Road, Albert Road, Frederick Road, Victoria Road, Station Road, Stetchford Lane, Bromford Lane, Brockhurst Road, Madison Avenue, Ventnor Avenue, Bromford Road, Collingbourne Avenue, Chipperfield Road, Bromford Drive, Bromford Road,  Bromford Lane, Fort Parkway, Fort Shopping Centre Internal Roads, Fort Parkway, Tangmere Drive, Yatesbury Avenue, Manby Road, Park Lane, Farnborough Road to Tangmere Drive (Farnborough Road Bus Stop).'
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 28, 2023, 09:23:02 PM
Quote from: MW on June 28, 2023, 09:21:04 PMYes. The route appears to be extended and rerouted in some sections. Route description below, although there's a few different variants proposed so may be changed depending on bids/cost etc.

'From ASDA Small Heath (stop TBD): Heybarnes Road, Hob Moor Road, Yardley Green Road, Belchers Lane, Bordesley Green East, Stuarts Road, Albert Road, Frederick Road, Victoria Road, Station Road, Stetchford Lane, Bromford Lane, Brockhurst Road, Madison Avenue, Ventnor Avenue, Bromford Road, Collingbourne Avenue, Chipperfield Road, Bromford Drive, Bromford Road,  Bromford Lane, Fort Parkway, Fort Shopping Centre Internal Roads, Fort Parkway, Tangmere Drive, Yatesbury Avenue, Manby Road, Park Lane, Farnborough Road to Tangmere Drive (Farnborough Road Bus Stop).'
Interesting route. Looks like the old 24/28A/93 is coming back.
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on June 28, 2023, 09:28:37 PM
Quote from: 2206 on June 28, 2023, 09:23:02 PMInteresting route. Looks like the old 24/28A/93 is coming back.

There's also a version that from Heartlands proceeds to Yardley Swan instead of Small Heath ASDA.
Title: Re: Fare rise and ticket changes July 2023
Post by: BNH2004 on June 28, 2023, 10:51:40 PM
Quote from: MW on June 28, 2023, 09:14:00 PMFunnily enough a chunk of tenders have gone out today, including Diamond's 002/45/96, a new 25 service between Small Heath & Castle Vale & Landflight's A7/A8/A10, amongst other smaller services around the Black Country & Coventry.

All to commence in October.

Any services gone out for tender in Wolverhampton or Dudley, if so what services?
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on June 28, 2023, 10:56:12 PM
Back to fares, does anyone know: -

Will the new "merged" £4.50 day ticket be valid on NX services outside the TfWM area - i.e. into Staffs and Warks - as the £4 NX day ticket is now?

And will the same ticket also be valid on other operators' services inside the TfWM area?  If the answer to this is "yes", will this only apply for day tickets purchased on NX buses?
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 28, 2023, 11:13:07 PM
Quote from: Justin Tyme on June 28, 2023, 10:56:12 PMBack to fares, does anyone know: -

Will the new "merged" £4.50 day ticket be valid on NX services outside the TfWM area - i.e. into Staffs and Warks - as the £4 NX day ticket is now?

And will the same ticket also be valid on other operators' services inside the TfWM area?  If the answer to this is "yes", will this only apply for day tickets purchased on NX buses?
Nxc have said it will include Nuneaton/ Bedworth/ leamington spa but nothing about rugby
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 29, 2023, 08:47:35 AM
Do staff member's families still travel for free?
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 29, 2023, 09:03:00 AM
Quote from: Coventrybususer95 on June 29, 2023, 08:47:35 AMDo staff member's families still travel for free?
Staff members 'family' have never travelled for free. The can have a 'partner' pass
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on June 29, 2023, 03:12:42 PM
Quote from: Justin Tyme on June 28, 2023, 10:56:12 PMBack to fares, does anyone know: -

Will the new "merged" £4.50 day ticket be valid on NX services outside the TfWM area - i.e. into Staffs and Warks - as the £4 NX day ticket is now?

And will the same ticket also be valid on other operators' services inside the TfWM area?  If the answer to this is "yes", will this only apply for day tickets purchased on NX buses?
The ticket will be valid on most other operators in the TfWM area. You will be able to buy this on any operator in the nBus scheme. The list of operators are on the TfWM website.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 29, 2023, 04:56:55 PM
Anyone know if the new day ticket will be available on the nxbus app
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on June 29, 2023, 07:54:55 PM
Quote from: Rachvince53 on June 29, 2023, 03:12:42 PMThe ticket will be valid on most other operators in the TfWM area. You will be able to buy this on any operator in the nBus scheme. The list of operators are on the TfWM website.

I understand that, thanks.  However, if I buy a £4.50 day ticket on an NX bus next week, will it be valid on all NX buses in and beyond the TfWM boundary as well as on most operators in the TfWM area?
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on June 29, 2023, 07:57:01 PM
Quote from: Coventrybususer95 on June 29, 2023, 04:56:55 PMAnyone know if the new day ticket will be available on the nxbus app
I would guess they won't go live until Monday morning
Title: Re: Fare rise and ticket changes July 2023
Post by: cardew on June 29, 2023, 08:45:16 PM
The information is on the NXBus site.

https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets

Daysaver (NX only) on the app, cash, contactless, tap&cap, swift
n-Bus (ALL NX Buses + other operators) only cash, contactless or swift
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 29, 2023, 09:08:28 PM
Quote from: cardew on June 29, 2023, 08:45:16 PMThe information is on the NXBus site.

https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets

Daysaver (NX only) on the app, cash, contactless, tap&cap, swift
n-Bus (ALL NX Buses + other operators) only cash, contactless or swift
There won't be NX only on cash or contactless, that's the whole point of the new all op thing. There will be on app & tap & cap because operators systems are not compatible
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on June 29, 2023, 10:26:02 PM
Quote from: Ginger66 on June 27, 2023, 03:45:41 PMI did see a poser on a NX bus earlier. But agree nothing on time day.


I've only seen references to the changes on Nx Wolverhampton vehicles(as per the 529!).

Seen nothing on Nx Walsall  vehicles(single deckers operating the 31/32 & X51 double decks) or Diamond vehicles (31/32/326) as of earlier today.

There is one lady I know locally I see occasionally waiting for the bus in the morning by me, who works in Wednesbury & normally has £10 Walsall ticket.

Do hope she's aware of what's happening?

Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 09:17:13 AM
Quote from: Tony on June 29, 2023, 09:08:28 PMThere won't be NX only on cash or contactless, that's the whole point of the new all op thing. There will be on app & tap & cap because operators systems are not compatible
Yet another quality job to undermine and alienate the travelling general public (again!)
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 30, 2023, 09:32:43 AM
Quote from: Straightlines on June 30, 2023, 09:17:13 AMYet another quality job to undermine and alienate the travelling general public (again!)
Which bit of giving tickets extra validity alienates the travelling general public?
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 09:54:03 AM
Quote from: Tony on June 30, 2023, 09:32:43 AMWhich bit of giving tickets extra validity alienates the travelling general public?
I'll requote the second part of your sentence that I quoted originally as you must have missed it. 

'There will be on app & tap & cap because operators systems are not compatible'

Until this is resolved the new fare structure is fundamentally useless and alienating to the general public.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 30, 2023, 10:11:44 AM
Quote from: Straightlines on June 30, 2023, 09:54:03 AMUntil this is resolved the new fare structure is fundamentally useless and alienating to the general public.
Only for those who pay with contactless bank cards. Hence why TfWM have suddenly remembered about their Swift Go product and are encouraging its uptake again.
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 10:16:35 AM
Quote from: Stu on June 30, 2023, 10:11:44 AMOnly for those who pay with contactless bank cards. Hence why TfWM have suddenly remembered about their Swift Go product and are encouraging its uptake again.
That's ok then, it's only most semi regular / irregular users then!  

Aka the customers who are most likely to be alienated and seek alternate travel methods.

 
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 30, 2023, 10:33:25 AM
Quote from: Straightlines on June 30, 2023, 10:16:35 AMThat's ok then, it's only most semi regular / irregular users then! 

Aka the customers who are most likely to be alienated and seek alternate travel methods.

 
Well I did warn about this earlier in the year!


OPINION: "Risk" of passengers being overcharged when using contactless, but there's already a solution
https://wmbu.org.uk/2023/01/opinion-risk-of-passengers-being-overcharged-when-using-contactless-but-theres-already-a-solution/
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 10:40:09 AM
Quote from: Stu on June 30, 2023, 10:33:25 AMWell I did warn about this earlier in the year!


OPINION: "Risk" of passengers being overcharged when using contactless, but there's already a solution
https://wmbu.org.uk/2023/01/opinion-risk-of-passengers-being-overcharged-when-using-contactless-but-theres-already-a-solution/

TfWM are trying to close the stable door after the horse has bolted, the reality is capping could have been delivered by specifying a standard ticket machine rather than letting operators choose a few years back!
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 30, 2023, 11:03:26 AM
Quote from: Stu on June 30, 2023, 10:11:44 AMOnly for those who pay with contactless bank cards. Hence why TfWM have suddenly remembered about their Swift Go product and are encouraging its uptake again.
And even then you can still buy a paper day ticket with contactless to avoid the problem
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 11:14:05 AM
Quote from: Tony on June 30, 2023, 11:03:26 AMAnd even then you can still buy a paper day ticket with contactless to avoid the problem
You aren't avoiding the problem though as paper tickets don't cap.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 30, 2023, 11:25:57 AM
Quote from: Straightlines on June 30, 2023, 11:14:05 AMYou aren't avoiding the problem though as paper tickets don't cap.
Paper tickets do cap. Once you've bought one you don't buy anymore.
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on June 30, 2023, 11:58:12 AM
Quote from: Tony on June 30, 2023, 11:25:57 AMPaper tickets do cap. Once you've bought one you don't buy anymore.
But not over multiple days they don't. (Breaking news: Which is what customers actually want!)

Title: Re: Fare rise and ticket changes July 2023
Post by: sonic84 on June 30, 2023, 04:20:07 PM
Has it been confirmed whether the new nbus ticket will be valid to Bromsgrove on the 20, Lichfield on the X3 and Cannock on the X51?

This doesn't appear to have been made clear anywhere as the existing nbus is not valid to these locations 
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on June 30, 2023, 04:51:24 PM
Quote from: sonic84 on June 30, 2023, 04:20:07 PMHas it been confirmed whether the new nbus ticket will be valid to Bromsgrove on the 20, Lichfield on the X3 and Cannock on the X51?

This doesn't appear to have been made clear anywhere as the existing nbus is not valid to these locations
Its a good question and one I eagerly await a response to, same as for those routes from Coventry to Nuneaton, Leamington Spa and Rugby.
Title: Re: Fare rise and ticket changes July 2023
Post by: suavegarv on June 30, 2023, 04:53:59 PM
Probably better to ask for a paper ticket when paying contactless for the nbus ticket to avoid paying too much.
Eg catching Diamond from Kings Heath to town, Arriva 110 from town to Sutton,NX from Sutton to West Brom.
How far can you go on the 110?
Title: Re: Fare rise and ticket changes July 2023
Post by: suavegarv on June 30, 2023, 05:03:35 PM
Quote from: Straightlines on June 30, 2023, 10:40:09 AMTfWM are trying to close the stable door after the horse has bolted, the reality is capping could have been delivered by specifying a standard ticket machine rather than letting operators choose a few years back!
Does capping work in other areas where different operators use the same machines such as Merseyside and Manchester or in  Nottingham where Trent Barton use Ticketer and Nottingham City Transport use Init?
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on June 30, 2023, 06:59:50 PM
Quote from: Stu on June 30, 2023, 04:51:24 PMIts a good question and one I eagerly await a response to, same as for those routes from Coventry to Nuneaton, Leamington Spa and Rugby.
Nxc have said Nuneaton/ Bedworth/ leamington spa will be covered by the new nbus
Title: Re: Fare rise and ticket changes July 2023
Post by: Kevin_Brum12 on June 30, 2023, 07:47:37 PM
Quote from: suavegarv on June 30, 2023, 04:53:59 PMProbably better to ask for a paper ticket when paying contactless for the nbus ticket to avoid paying too much.
Eg catching Diamond from Kings Heath to town, Arriva 110 from town to Sutton,NX from Sutton to West Brom.
How far can you go on the 110?
If the boundary remains the same as the current Nbus it would be Ashfurlong Road in Whitehouse Common, the north eastern tip of the City of Birmingham.  If the same principle is applied as what NX are applying in Coventry, it would be the terminus in Tamworth.  I guess one way to confirm would be someone getting on the 110 in Tamworth on Monday morning, asking for "a day ticket I can use on the buses in Birmingham" and seeing what they get from the driver.... 
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on June 30, 2023, 07:54:36 PM
Quote from: Kevin_Brum12 on June 30, 2023, 07:47:37 PMIf the boundary remains the same as the current Nbus it would be Ashfurlong Road in Whitehouse Common, the north eastern tip of the City of Birmingham.  If the same principle is applied as what NX are applying in Coventry, it would be the terminus in Tamworth.  I guess one way to confirm would be someone getting on the 110 in Tamworth on Monday morning, asking for "a day ticket I can use on the buses in Birmingham" and seeing what they get from the driver....
N Bus is valid up To the Bassetts Pole by the Crematorium on the 110.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on June 30, 2023, 07:57:52 PM
Quote from: Kevin_Brum12 on June 30, 2023, 07:47:37 PMIf the boundary remains the same as the current Nbus it would be Ashfurlong Road in Whitehouse Common, the north eastern tip of the City of Birmingham.  If the same principle is applied as what NX are applying in Coventry, it would be the terminus in Tamworth.  I guess one way to confirm would be someone getting on the 110 in Tamworth on Monday morning, asking for "a day ticket I can use on the buses in Birmingham" and seeing what they get from the driver....
Nbus boundary will be the same as it currently is, existing operators may allow tickets on their current network as current now, but I cannot see any operator extending the zone where their own ticket that it is replacing doesn't already go.

This is a question asked to Management today
So with the fare increase NX daysaver can be used as a nbus ticket on other operators. But do we accept Stagecoach/Diamond ticket or must it be a nbus ticket? Please clarify.
This is a answer:-
It must be an nBus ticket to be accepted. This will be the primary ticket sold by Stagecoach and Diamond and others within the West Midlands. But Stagecoach etc tickets sold for out of county aren't valid.
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on June 30, 2023, 09:52:40 PM
I asked NXWM this question on Twitter today: -

 "With NX and nBus day tickets merging from next week, will nBus tickets purchased on NX buses be valid on *all* NX routes, including services beyond the TfWM boundary to Cannock, Lichfield,  Nuneaton, etc?"

I was given this reply: -

 "The nBus boundary will be extended to match the current NX boundary."

Bearing in mind what Tony says above, I am sure the extension only applies to NX buses.  On other operators buses the nBus boundary will not change.
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on June 30, 2023, 11:39:14 PM
If you look at it this way... would you think NX would want to stop selling day and season tickets to all their cross boundary travellers? - The merged ticket needs to have the validity of both tickets it's replacing.

Other operators might have the option to 'extend' their nBus validity if they would believe it is commercially worthwhile (in competitive areas such as the 148 to Bedworth/Nuneaton?) but I suppose they will stick to selling their own tickets for now to see how it pans out.

I am all for this fare revision and consider it a smart move for TFWM, NX and their customers, I used to be a direct debit customer a few years ago but returned to buying 4 week tickets as I wanted to switch back and forth between NX and nBus tickets due to the difference in the validity of them. Now with this one merged ticket I think I will be returning to direct debit in due course - which incidentally is just the same price as I was paying around 4 years ago for a less superior ticket.
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on July 01, 2023, 11:03:27 AM
Regarding the fare increase why aren't TfWM using the information board containing the timetable in bus stops to advertise the fare increase so passengers are well informed.

This is where most passengers get information about what time the next bus is and by having the latest and correct fare information in the bus stops it will be beneficial.    

I rarely by newspaper or watch the local or national news, if I didn't have the internet I wouldn't have known about the fare rise till I got on a bus. But how many passengers read the notices on the buses as most passengers including myself am stuck in our phones.

Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 01, 2023, 01:55:47 PM
Quote from: Ginger66 on July 01, 2023, 11:03:27 AMRegarding the fare increase why aren't TfWM using the information board containing the timetable in bus stops to advertise the fare increase so passengers are well informed.

This is where most passengers get information about what time the next bus is and by having the latest and correct fare information in the bus stops it will be beneficial.   

I rarely by newspaper or watch the local or national news, if I didn't have the internet I wouldn't have known about the fare rise till I got on a bus. But how many passengers read the notices on the buses as most passengers including myself am stuck in our phones.


If the notices concerned are on there in the first place!
Title: Re: Fare rise and ticket changes July 2023
Post by: suavegarv on July 01, 2023, 04:07:55 PM
Presumably the operator issuing the ticket keeps £4 ish? I wonder how the rest is distributed,especially to smaller operators who don't issue many currently?
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 01, 2023, 05:21:03 PM
Quote from: suavegarv on July 01, 2023, 04:07:55 PMPresumably the operator issuing the ticket keeps £4 ish? I wonder how the rest is distributed,especially to smaller operators who don't issue many currently?
If you take out NXWM, Rotala, Stagecoach and Arriva from the West Mids operating territory then there are very few commercially operated services by other companies - these smaller companies mostly operate contracted services for Centro where the company doesn't keep the money so it doesn't matter what you mention for them.

Also, clearly the companies involved will have costed this out to make it worthwhile for them otherwise they wouldn't be doing this in the first place.
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on July 01, 2023, 05:25:40 PM
Quote from: j789 on July 01, 2023, 05:21:03 PMIf you take out NXWM, Rotala, Stagecoach and Arriva from the West Mids operating territory then there are very few commercially operated services by other companies - these smaller companies mostly operate contracted services for Centro where the company doesn't keep the money so it doesn't matter what you mention for them.

Also, clearly the companies involved will have costed this out to make it worthwhile for them otherwise they wouldn't be doing this in the first place.

Wrong. As usual.
Title: Re: Fare rise and ticket changes July 2023
Post by: metrocity on July 01, 2023, 06:45:07 PM
Quote from: j789 on July 01, 2023, 05:21:03 PMIf you take out NXWM, Rotala, Stagecoach and Arriva from the West Mids operating territory then there are very few commercially operated services by other companies - these smaller companies mostly operate contracted services for Centro where the company doesn't keep the money so it doesn't matter what you mention for them.

Also, clearly the companies involved will have costed this out to make it worthwhile for them otherwise they wouldn't be doing this in the first place.


There's nothing like facts and this post is nothing like facts...
Title: Re: Fare rise and ticket changes July 2023
Post by: sonic84 on July 01, 2023, 06:45:44 PM
Quote from: j789 on July 01, 2023, 05:21:03 PMIf you take out NXWM, Rotala, Stagecoach and Arriva from the West Mids operating territory then there are very few commercially operated services by other companies - these smaller companies mostly operate contracted services for Centro where the company doesn't keep the money so it doesn't matter what you mention for them.

Also, clearly the companies involved will have costed this out to make it worthwhile for them otherwise they wouldn't be doing this in the first place.
I also wondered this.

I currently buy at daysaver but only travel on NXWM buses so they get the full £4.

I can still only travel on NXWM services but do they still get at least £4 of the £4.50? 

Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 01, 2023, 07:50:27 PM
Quote from: MW on July 01, 2023, 05:25:40 PMWrong. As usual.
Typically inept response! Like to tell me what all these commercially run routes by smaller companies are? GO AHEAD ...

And before you start quoting Banga routes and similar, READ what I wrote - I said they 'mostly operate contracted services' which they do.

I will wait for your long list of West Midlands commercial routes run by companies other than those I mentioned (NXWM/Rotala/Stagecoach/Arriva).

?????????????
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 01, 2023, 07:53:09 PM
Quote from: metrocity on July 01, 2023, 06:45:07 PMThere's nothing like facts and this post is nothing like facts...
Please add some facts to your response then to disprove what I said. Provide an extended list of fully commercially operated routes run by companies other than the big 4 mentioned. Your response would suggest there must be loads so I look forward to this information 👍
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 01, 2023, 07:55:29 PM
Quote from: MW on July 01, 2023, 05:25:40 PMWrong. As usual.

Quote from: metrocity on July 01, 2023, 06:45:07 PMThere's nothing like facts and this post is nothing like facts...

Please, for my benefit, as well as others not privy to such details, could you both kindly point out what is wrong and what the actual facts are?

I'm genuinely curious to know more.
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on July 01, 2023, 07:56:43 PM
Quote from: j789 on July 01, 2023, 07:50:27 PMTypically inept response! Like to tell me what all these commercially run routes by smaller companies are? GO AHEAD ...

And before you start quoting Banga routes and similar, READ what I wrote - I said they 'mostly operate contracted services' which they do.

I will wait for your long list of West Midlands commercial routes run by companies other than those I mentioned (NXWM/Rotala/Stagecoach/Arriva).

?????????????

All WMCA contracted services are on a net subsidy basis - in other words, the operator keeps all revenue regardless if it's NX, Rotala, Kevs or LandFlight.

So what you posted is nonsense, which I know is standard from you but some members of the forum who aren't as informed might mistake your usual propaganda as factual. I'll quote below:

these smaller companies mostly operate contracted services for Centro where the company doesn't keep the money so it doesn't matter what you mention for them.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 01, 2023, 08:20:27 PM
You could also mention that Centro hasn't been used for many years. 
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 01, 2023, 08:31:53 PM
Propaganda??? what inane rubbish you speak. Just because I don't think certain companies are great (this opinion formed over many years influenced by many colleagues telling me the reality of life in 'said' companies!) it doesn't mean it's propaganda just because you've got a different viewpoint.

I'm pretty sure you started at NXWM, then Diamond, now Landflight (probably others). You have anti-NX beliefs because no doubt things didn't go to plan for you there. I don't spout nonsense about your 'propaganda', it's your genuine opinion which is fair enough, but this is mine so fair enough too.

The same point applies though to contracted services - they are contracted for a reason because they aren't commercially feasible. Not enough passengers so it stands to reason they will sell far fewer day passes anyway to make your argument more than a moot point. 

I was under the impression that operators had to pay any additional revenue obtained in service, over the total subsidy value, back to the authority so I am happy to be corrected on this if this is not the case. Obviously, if it was the case then it wouldn't make any difference to these companies what they received back for day passes, they'd be guaranteed the overall subsidy value anyhow.
Title: Re: Fare rise and ticket changes July 2023
Post by: Simon Dunn on July 01, 2023, 09:18:48 PM
Quote from: Tony on June 30, 2023, 07:57:52 PMNbus boundary will be the same as it currently is, existing operators may allow tickets on their current network as current now, but I cannot see any operator extending the zone where their own ticket that it is replacing doesn't already go.

This is a question asked to Management today
So with the fare increase NX daysaver can be used as a nbus ticket on other operators. But do we accept Stagecoach/Diamond ticket or must it be a nbus ticket? Please clarify.
This is a answer:-
It must be an nBus ticket to be accepted. This will be the primary ticket sold by Stagecoach and Diamond and others within the West Midlands. But Stagecoach etc tickets sold for out of county aren't valid.

The Nbus has an area in which it is accepted.  This does not include Bromsgrove, and we would be against expanding the area.

Simon
Title: Re: Fare rise and ticket changes July 2023
Post by: Simon Dunn on July 01, 2023, 09:20:46 PM
Quote from: j789 on July 01, 2023, 08:31:53 PMPropaganda??? what inane rubbish you speak. Just because I don't think certain companies are great (this opinion formed over many years influenced by many colleagues telling me the reality of life in 'said' companies!) it doesn't mean it's propaganda just because you've got a different viewpoint.

I'm pretty sure you started at NXWM, then Diamond, now Landflight (probably others). You have anti-NX beliefs because no doubt things didn't go to plan for you there. I don't spout nonsense about your 'propaganda', it's your genuine opinion which is fair enough, but this is mine so fair enough too.

The same point applies though to contracted services - they are contracted for a reason because they aren't commercially feasible. Not enough passengers so it stands to reason they will sell far fewer day passes anyway to make your argument more than a moot point.

I was under the impression that operators had to pay any additional revenue obtained in service, over the total subsidy value, back to the authority so I am happy to be corrected on this if this is not the case. Obviously, if it was the case then it wouldn't make any difference to these companies what they received back for day passes, they'd be guaranteed the overall subsidy value anyhow.
TfWM normally contract so that the operator takes the risk on usage.  There has been odd contracts over the years, were TfWM have taken a revenue risk, but in all honesty the last one I can remember was around 2005.   


Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on July 02, 2023, 06:06:05 PM
Any idea of when the mTicket app will be updated to show the new tickets
Title: Re: Fare rise and ticket changes July 2023
Post by: Jack D on July 02, 2023, 06:09:22 PM
Quote from: MW on June 28, 2023, 09:14:00 PMFunnily enough a chunk of tenders have gone out today, including Diamond's 002/45/96, a new 25 service between Small Heath & Castle Vale & Landflight's A7/A8/A10, amongst other smaller services around the Black Country & Coventry.

All to commence in October.

Will we see Stagecoach grab a larger share of the local tender market..?
Where can you see the tenders?
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 02, 2023, 06:14:57 PM
Quote from: Coventrybususer95 on July 02, 2023, 06:06:05 PMAny idea of when the mTicket app will be updated to show the new tickets
Probably from tomorrow, when the prices change.

The tickets themselves aren't changing, only the prices.
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on July 02, 2023, 07:08:31 PM
Just seen this 
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on July 02, 2023, 07:37:02 PM
Quote from: Coventrybususer95 on July 02, 2023, 07:08:31 PMJust seen this
  • NEW short hop single (https://nxbus.co.uk/coventry/tickets-prices/short-hop) in Coventry! Hop on a bus and travel around a mile for just £1.50. Pay cash or Pay As You Go Swift card on the bus.


Yes, due to the simplification to county-wide fares Coventry had to inherit this "new" fare.
It would be helpful if NX could add a feature to a online map where you select a bus stop and it shows how far the £1.50 fare is valid to.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 03, 2023, 06:07:18 AM
Quote from: JPC on July 02, 2023, 07:37:02 PMYes, due to the simplification to county-wide fares Coventry had to inherit this "new" fare.
It would be helpful if NX could add a feature to a online map where you select a bus stop and it shows how far the £1.50 fare is valid to.
That's impossible as it's different from every fare stage
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 03, 2023, 07:00:59 AM
Observation so far.

No notices referencing the fares on the X51, not even on the driver's door (but I think he had a piece of paper to refer, as one elderly passenger told me he knew fares were going up but didn't know when they were going up, but didn't seem aware of the £1.50 fare going up.).

The 529, again no notice on driver's door, but had the posters inside. 

One woman got on & asked for an £11 ticket & was told they'd gone up.

'Just give me the new one please ' was the reply.

Wolverhampton seem to be the only ones with the posters round here.
Title: Re: Fare rise and ticket changes July 2023
Post by: Jack6101 on July 03, 2023, 08:01:57 AM
Many people unaware of fare increases this morning , lots of angry customers ,they didn't know the Sandwell and Dudley was no longer from today , 
Abit more notice on the buses espically at front on cab door wouldn't of gone a miss , as let's face it not many people read the notices behind the stair case do they
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on July 03, 2023, 08:25:55 AM
Quote from: Jack6101 on July 03, 2023, 08:01:57 AMMany people unaware of fare increases this morning , lots of angry customers ,they didn't know the Sandwell and Dudley was no longer from today ,
Abit more notice on the buses espically at front on cab door wouldn't of gone a miss , as let's face it not many people read the notices behind the stair case do they
Said this would happen only notices iv seen on Coventry buses has the 3rd screen on the new electric buses and only one bus with the new £8 group tickets
Title: Re: Fare rise and ticket changes July 2023
Post by: Ginger66 on July 03, 2023, 05:17:04 PM
Are all drivers fully aware as a Diamond driver seemed to not know a NX pass is now a nBus ticket and the driver refused my NX pass saying it's not an nBus and wanted to charge me.

I believe I read on the diamond Website Diamond Value saver are now nBus meaning a passenger who uses the Diamond 16 can now use NX buses and vice versa.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 03, 2023, 05:42:18 PM
Well, at least one Walsall single decker is now displaying the fare notices, compared with this morning!

Where are all the brightly coloured notices you normally have on the driver's door?
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 03, 2023, 06:33:50 PM
Quote from: Westy on July 03, 2023, 05:42:18 PMWell, at least one Walsall single decker is now displaying the fare notices, compared with this morning!

Where are all the brightly coloured notices you normally have on the driver's door?
Both YW vehicles I travelled on today had new notices on the cab door with the new prices.

Quote from: Jack6101 on July 03, 2023, 08:01:57 AMMany people unaware of fare increases this morning , lots of angry customers ,they didn't know the Sandwell and Dudley was no longer from today ,
Abit more notice on the buses espically at front on cab door wouldn't of gone a miss , as let's face it not many people read the notices behind the stair case do they
It's been fairly well publicised in the local news media about the fare increases.

I certainly didn't notice any aggravation on my bus journey to work, most passengers either use a Swift card or tap their bank card or phone to pay. I was impressed that one old dear knew it was now £1.50 with their concessionary pass.
Title: Re: Fare rise and ticket changes July 2023
Post by: MasterPlan on July 03, 2023, 06:36:52 PM
Quote from: Ginger66 on July 03, 2023, 05:17:04 PMAre all drivers fully aware as a Diamond driver seemed to not know a NX pass is now a nBus ticket and the driver refused my NX pass saying it's not an nBus and wanted to charge me.

I believe I read on the diamond Website Diamond Value saver are now nBus meaning a passenger who uses the Diamond 16 can now use NX buses and vice versa.

This is exactly what I was afraid of. I was going to try it on the 16A but I thought that might happen.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 03, 2023, 06:50:20 PM
Quote from: Ginger66 on July 03, 2023, 05:17:04 PMAre all drivers fully aware as a Diamond driver seemed to not know a NX pass is now a nBus ticket and the driver refused my NX pass saying it's not an nBus and wanted to charge me.

I believe I read on the diamond Website Diamond Value saver are now nBus meaning a passenger who uses the Diamond 16 can now use NX buses and vice versa.

It depends on when you bought your NX pass and when it is valid to.

From the Diamond website (my emphasis in bold)
QuoteOther operators existing own tickets will continue to be valid on their own services only until the expiry date. The good news is, that from your next purchase all operators tickets will also be replaced by nBus tickets. 
Any nBus tickets purchased via National Express buses and the NX app will continue to be accepted on our services as normal. Some National Express DD products which are loaded onto Swift Cards will be accepted during the transition period, our ticket machines will be altered to accept scanning of these products.
https://www.diamondbuses.com/news/wm-ticket-changes/

So if you bought a one week/month NX Faresaver last Thursday (for example), then it won't be valid on Diamond buses. (And vice-versa if you bought a Diamond week/month pass)

I guess for us DD pass holders, as these don't have an expiry date, at some point in the next couple of weeks, our cards will be updated to replace the Regional Faresaver with the nBus equivalent.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 03, 2023, 07:13:14 PM
Quote from: Stu on July 03, 2023, 06:50:20 PMIt depends on when you bought your NX pass and when it is valid to.

From the Diamond website (my emphasis in bold)https://www.diamondbuses.com/news/wm-ticket-changes/

So if you bought a one week/month NX Faresaver last Thursday (for example), then it won't be valid on Diamond buses. (And vice-versa if you bought a Diamond week/month pass)

I guess for us DD pass holders, as these don't have an expiry date, at some point in the next couple of weeks, our cards will be updated to replace the Regional Faresaver with the nBus equivalent.

Diamond won't get a penny from any NX pass sold before Sunday, so fully understandable.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 03, 2023, 07:40:42 PM
Anyone used the Swift machines & used to have a Low Fare Zone ticket?

Does it automatically give you the replacement option, or is something you have to find manually yourself?
Title: Re: Fare rise and ticket changes July 2023
Post by: MasterPlan on July 03, 2023, 07:44:17 PM
Quote from: Stu on July 03, 2023, 06:50:20 PMIt depends on when you bought your NX pass and when it is valid to.

From the Diamond website (my emphasis in bold)https://www.diamondbuses.com/news/wm-ticket-changes/

So if you bought a one week/month NX Faresaver last Thursday (for example), then it won't be valid on Diamond buses. (And vice-versa if you bought a Diamond week/month pass)

I guess for us DD pass holders, as these don't have an expiry date, at some point in the next couple of weeks, our cards will be updated to replace the Regional Faresaver with the nBus equivalent.


Ah, I didn't see that part about NX swift cards. I should be okay in theory then.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 05, 2023, 06:49:25 PM
What has been the 'policy ' regarding people having short fare, bearing in mind the lack of information prior to the change?

(Yes I'm obviously aware of what has been put online, but you do have people supposedly not aware of the changes,  especially as notices on buses were in short supply!)

Having a chat to one of the Diamond drivers I know by sight, & they informed me they'd had a fair few short child fares, but they couldn't leave the kids stranded!
Title: Re: Fare rise and ticket changes July 2023
Post by: Bob on July 14, 2023, 01:12:39 PM
Can you buy a 1 day N-bus in Cannock on X51?
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 14, 2023, 01:36:39 PM
Quote from: Bob on July 14, 2023, 01:12:39 PMCan you buy a 1 day N-bus in Cannock on X51?
Yes, just buy a paper £4.50 day ticket off the driver and it is valid on all NX buses including out to Cannock and all other operators within the West Midlands County
Title: Re: Fare rise and ticket changes July 2023
Post by: Michael Bevan on July 14, 2023, 03:08:26 PM
Quote from: Tony on July 14, 2023, 01:36:39 PMYes, just buy a paper £4.50 day ticket off the driver and it is valid on all NX buses including out to Cannock and all other operators within the West Midlands County

I thought that option was being closed with the addition of the Daysaver Extra ticket @Tony?
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on July 14, 2023, 04:29:17 PM
Quote from: Michael Bevan on July 14, 2023, 03:08:26 PMI thought that option was being closed with the addition of the Daysaver Extra ticket @Tony?
Not sure what option your on about. If you ask the driver before scanning your card (or if paying by cash also) they can issue a paper ticket.
Tap and Cap doesn't cap fares on other operators.
Title: Re: Fare rise and ticket changes July 2023
Post by: Michael Bevan on July 14, 2023, 07:34:00 PM
Quote from: 2206 on July 14, 2023, 04:29:17 PMNot sure what option your on about. If you ask the driver before scanning your card (or if paying by cash also) they can issue a paper ticket.
Tap and Cap doesn't cap fares on other operators.



@2206
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 14, 2023, 08:57:38 PM
Quote from: Michael Bevan on July 14, 2023, 07:34:00 PM@2206
So what happened to the nBus boundary being extended to cover NX's cross-border services?

https://twitter.com/nxcoventry/status/1671143580574834688


Title: Re: Fare rise and ticket changes July 2023
Post by: Michael Bevan on July 14, 2023, 09:24:10 PM
Quote from: Stu on July 14, 2023, 08:57:38 PMSo what happened to the nBus boundary being extended to cover NX's cross-border services?

https://twitter.com/nxcoventry/status/1671143580574834688




This is exactly what I'm wondering @Stu as I'm confused as to what's actually going on with these tickets... 😂😂😂
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 14, 2023, 09:55:34 PM
Is there still a map somewhere online?
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on July 14, 2023, 10:42:29 PM

I am under the impression that the nBus £4.50 day ticket is valid on - and can be purchased on - all participating operators in the nBus area (which itself is unchanged), plus all NX West Midlands and NX Coventry bus services in and beyond the nBus area.

Is this correct?

Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on July 14, 2023, 10:48:41 PM
Quote from: Justin Tyme on July 14, 2023, 10:42:29 PMI am under the impression that the nBus £4.50 day ticket is valid on - and can be purchased on - all participating operators in the nBus area (which itself is unchanged), plus all NX West Midlands and NX Coventry bus services in and beyond the nBus area.
Is this correct?
https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets

I would say that is correct.
Title: Re: Fare rise and ticket changes July 2023
Post by: Michael Bevan on July 15, 2023, 05:26:26 AM
Quote from: ellspurs on July 14, 2023, 10:48:41 PMhttps://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets

I would say that is correct.

Reading on that link you sent @ellspurs, it looks like they've updated the section for travel "outside the nBus area" complete with an updated map dated July 2023...
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 15, 2023, 09:49:18 AM
Quote from: Michael Bevan on July 15, 2023, 05:26:26 AMReading on that link you sent @ellspurs, it looks like they've updated the section for travel "outside the nBus area" complete with an updated map dated July 2023...

QuoteAdult NX Day Saver extra ticket

Tickets for any National Express bus service that travels to, from or between locations outside the nBus zone. These tickets are only valid on National Express bus services.

So if you want to travel from Lichfield to Kings Heath, you have to buy a £4.50 Daysaver Extra from Lichfield, then you have to pay again to travel on a Diamond 50? Or does the above only refer to NX Bus services 'outside the nBus zone'?

Surely it would have been more straightforward to just extend the nBus zone?
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 15, 2023, 09:49:46 AM
Quote from: Bob on July 14, 2023, 01:12:39 PMCan you buy a 1 day N-bus in Cannock on X51?
Yes. From the 3rd July 2023, the nBus area was expanded to include areas such as Cannock and Bromsgrove.  Please note certain routes operated by other companies are not included as they pass through areas not included in the expanded area. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 15, 2023, 09:51:59 AM
Quote from: Rachvince53 on July 15, 2023, 09:49:46 AMYes. From the 3rd July 2023, the nBus area was expanded to include areas such as Cannock and Bromsgrove.  Please note certain routes operated by other companies are not included as they pass through areas not included in the expanded area.
I don't know where you got that from but it appears to be incorrect now.
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on July 15, 2023, 10:27:12 AM
If you purchased a paper £4.50 nBus day ticket from the NX bus in Lichfield, then surely that'd be valid on the 50 Diamond?

Or does the paper ticket not say nBus on it.

From Diamond's FAQ:

"If you are using the National Express app – tickets showing the purple nBus logo will be accepted on other operators services. These currently do not scan on other operators ticket machines and should be shown to the driver to check they are valid."

It depends on whether the NX ticket says "Daysaver plus" or "nbus" on it.
Title: Re: Fare rise and ticket changes July 2023
Post by: mesub on July 15, 2023, 07:04:53 PM
Okay so what seems to be the verdict???
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 15, 2023, 07:23:52 PM
I'm confused.

Am I paying twice for a trip from Bloxwich to Lichfield, if I'm A) using one of these £4.50 day tickets, B) The regional Nbus pass, that has replaced my Walsall Low Fare Nbus pass or not?
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on July 15, 2023, 07:33:00 PM
Westy, if you're travelling on NX to Lichfield, you'd only need to use (B). If you're travelling on Diamond to Lichfield, then you'd need (A).
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on July 15, 2023, 10:49:18 PM
Quote from: ellspurs on July 15, 2023, 07:33:00 PMWesty, if you're travelling on NX to Lichfield, you'd only need to use (B). If you're travelling on Diamond to Lichfield, then you'd need (A).
I thought neither the £4.50 daysaver or N Bus is valid on any Diamond services in the Lichfield area.

Would a £4.50 dayticket purchased on a Diamond Bus be valid on the X13 to Coleshill/X3 to Lichfield or only those purchased on an NX bus?
Title: Re: Fare rise and ticket changes July 2023
Post by: Bob on July 16, 2023, 12:12:39 AM
Quote from: Tony on July 14, 2023, 01:36:39 PMYes, just buy a paper £4.50 day ticket off the driver and it is valid on all NX buses including out to Cannock and all other operators within the West Midlands County
Can you pay by debit card and still get a printed ticket?
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 16, 2023, 01:23:58 AM
Quote from: 2206 on July 15, 2023, 10:49:18 PMI thought neither the £4.50 daysaver or N Bus is valid on any Diamond services in the Lichfield area.

Would a £4.50 dayticket purchased on a Diamond Bus be valid on the X13 to Coleshill/X3 to Lichfield or only those purchased on an NX bus?
Must admit, that's what I initially thought.

What is now the Regional Nbus pass, is only valid on Nx bus outside the Wm county, so I  could use service 8 to Lichfield & X51 to Cannock, but people in Brownhills couldn't go to Cannock on Chaserider 3!

(Just thought.

Chaserider had enough issues recognising an Nbus ticket, when it wasn't printed on one of their own tickets. 

God help the passengers on Service 35 who use an Nx or Diamond service first, to link to it!)
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 16, 2023, 08:30:32 AM
Quote from: Bob on July 16, 2023, 12:12:39 AMCan you pay by debit card and still get a printed ticket?
Yes, as long as you ask the driver for the ticket you want before putting the card near the scanner
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 16, 2023, 09:27:52 AM
From what I understand,  the nBus area has been expanded to include the area served by NX and NXC. However certain routes operated by other companies pass through areas not covered. For example Kevs 318 while linking Stourbridge and Bromsgrove which ARE  in the nBus area, pass through parts of Worcestershire which are not within the expanded area and thus the nBus isn't valid for travel right through, only the bit within the West Midlands.  

For clarity I would contact the operator. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 16, 2023, 09:30:05 AM
Quote from: Rachvince53 on July 16, 2023, 09:27:52 AMFrom what I understand,  the nBus area has been expanded to include the area served by NX and NXC. However certain routes operated by other companies pass through areas not covered. For example Kevs 318 while linking Stourbridge and Bromsgrove which ARE  in the nBus area, pass through parts of Worcestershire which are not within the expanded area and thus the nBus isn't valid for travel right through, only the bit within the West Midlands. 

For clarity I would contact the operator.
The nBus hasn't expanded at all. It is just NX decided to accept it on their services
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on July 16, 2023, 10:32:34 AM
Quote from: Tony on July 16, 2023, 09:30:05 AMThe nBus hasn't expanded at all. It is just NX decided to accept it on their services

Thank you Tony, that confirms my understanding.

So to answer an earlier question, yes you can buy an nBus £4.50 day ticket on an NXWM X3 in Lichfield and use it to travel to Kings Heath on a Diamond 50 - or to (say) Knowle or Wythall which are both in the nBus area but not served by NX buses.

Only National Express accept nBus tickets outside the nBus area (to the best of my knowledge).

Also, it was possible before the fares change to purchase an nBus ticket on NX buses using a debit card.  I did several times.  As Tony says, the rule then and now is to ask the driver for an nBus ticket before putting the debit card on the reader.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 16, 2023, 11:41:51 AM
Quote from: Tony on July 16, 2023, 09:30:05 AMThe nBus hasn't expanded at all. It is just NX decided to accept it on their services
Okay thanks for the clarification.  I thought it had been expanded to include other operators on common sections of route.
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on July 16, 2023, 12:32:42 PM
So does a "NX Daysaver extra" actually exist or is it just a marketing term for the benefit of residents/travellers outside the nBus area and travellers asking for it will still receive a nBus day ticket?
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 16, 2023, 05:40:32 PM
Quote from: JPC on July 16, 2023, 12:32:42 PMSo does a "NX Daysaver extra" actually exist or is it just a marketing term for the benefit of residents/travellers outside the nBus area and travellers asking for it will still receive a nBus day ticket?
This does exist. Costing the same as the nBus (£4.50) it is valid on any NX buses beyond the nBus area such as Cannock and Bromsgrove provided YOU START or FINISH within the West Midlands.  Unlike the nBus, it is not valid on other operators. 
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on July 16, 2023, 06:59:52 PM
Quote from: Rachvince53 on July 16, 2023, 05:40:32 PMThis does exist. Costing the same as the nBus (£4.50) it is valid on any NX buses beyond the nBus area such as Cannock and Bromsgrove provided YOU START or FINISH within the West Midlands.  Unlike the nBus, it is not valid on other operators.

To quote from the NX website 'NX daysaver extra' is actually valid... on NX services only to, from or between locations outside the nBus zone - essentially what regional daysaver used to do?.

There still seems to be a conflict/poor clarity from NX in the actual validity of one day nBus which again quoting from the NX website is valid... on all bus operators that are part of the nBus scheme within the West Midlands zone so is this only valid within the nBus area or does it also cover the mapped West Midlands zone i.e everything operated by NX (defeating the purpose of a 'NX daysaver extra') (?)
Title: Re: Fare rise and ticket changes July 2023
Post by: sonic84 on July 16, 2023, 07:49:48 PM
I'd also like to know as the website does seem to suggest these are different tickets with different validity
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on July 16, 2023, 09:09:54 PM
Well, I think we can say that the plan to simplify tickets hasn't succeeded.  If we enthusiasts can't be certain, how about the general public?

Really I think that TfWM, as co-ordinators of nBus ticketing, should state on their website which ticket is available where, and which operators issue/accept them.

Anyway, I will continue to ask for an nBus day ticket!
Title: Re: Fare rise and ticket changes July 2023
Post by: suavegarv on July 16, 2023, 11:57:29 PM
So there's two different £4.50 tickets? 
Title: Re: Fare rise and ticket changes July 2023
Post by: bususer12 on July 17, 2023, 11:24:30 AM
Since the ticket changes, is the 25% Off NxDiscover day saver still valid? Links still work but doesn't allow purchase https://nxbus.co.uk/west-midlands/offers/nx-discover-offer
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 17, 2023, 03:50:12 PM
Quote from: suavegarv on July 16, 2023, 11:57:29 PMSo there's two different £4.50 tickets?
From the information I have got so it would seem.  Unless I'm mistaken, there's the NBus valid on most operators within the West Midlands plus the additional areas of Wombourne,  Keresley as long as you start or finish within the West Midlands County.  Then there's the NX Daysaver Extra which covers all NX and NXC buses within the West Midlands plus all services outside the West Midlands to places such as Bromsgrove and Cannock. The latter costs the same £4.50 but is not valid on other operators. 

As someone else states,  if we are confused how are ordinary people going to get on?
Title: Re: Fare rise and ticket changes July 2023
Post by: Straightlines on July 17, 2023, 04:30:55 PM
It's about as clear as mud for the average passenger.
Title: Re: Fare rise and ticket changes July 2023
Post by: busfan2847 on July 17, 2023, 05:01:38 PM
Quote from: JPC on July 16, 2023, 06:59:52 PMTo quote from the NX website 'NX daysaver extra' is actually valid... on NX services only to, from or between locations outside the nBus zone - essentially what regional daysaver used to do?.

There still seems to be a conflict/poor clarity from NX in the actual validity of one day nBus which again quoting from the NX website is valid... on all bus operators that are part of the nBus scheme within the West Midlands zone so is this only valid within the nBus area or does it also cover the mapped West Midlands zone i.e everything operated by NX (defeating the purpose of a 'NX daysaver extra') (?)
The wording for the daysaver extra is poor. I think it implies if you buy a daysaver outside of the nbus zone it is a daysaver extra and valid only on NX services.

The wording for the daysaver (purchased inside the nbus zone) states " Unlimited travel for 1 day on all bus operators within the nBus zone (https://nxbus.co.uk/west-midlands/help-information/our-operating-area) and on all National Express buses." Which implies it is available outside the nbus zone on NX buses.
Title: Re: Fare rise and ticket changes July 2023
Post by: Gareth on July 17, 2023, 06:16:32 PM
I find it interesting that this forum contains a fair few NX staff as well as other operators. Not one seems to have replied here, suggesting not even they know the answer.
Surely in theory only one ticket is needed. £4.50 and valid within nBus area and all NXWM. (Plus whatever Diamond's rules are with day tickets.)
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 17, 2023, 06:41:05 PM
Quote from: Gareth on July 17, 2023, 06:16:32 PMI find it interesting that this forum contains a fair few NX staff as well as other operators. Not one seems to have replied here, suggesting not even they know the answer.
Surely in theory only one ticket is needed. £4.50 and valid within nBus area and all NXWM. (Plus whatever Diamond's rules are with day tickets.)
That was the general idea, until the 'Extra' ticket was mentioned!
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 17, 2023, 07:08:41 PM
Whilst there are obvious complications with these tickets I don't think the issue will be as large as people seem to be imagining.

Currently, passengers outside the west Mids boundary can purchase a NX Daysaver that can be used on all their buses but not on other companies in the West Midlands. They would need to them buy another ticket should they wish to use another operator's services.

This situation is however surely not changing with the Daysaver+. That still allows passengers outside the West Midlands access to all the NX bus network as it does now. These passengers won't notice the difference therefore (apart from the 50p increase over the current day ticket price).

I think very few current passengers in those areas would have any confusion about being able to use that ticket on any operator's services. They can't now snd they can't in the future - no change.

Yes it would be easier for there to be one day ticket for ease but it is well known that journeys outside the West Midlands are generally less well subsidised than within the county so it is understandable for operators to want to have restrictions on usage in those areas. Ultimately, £4.50 on the Daysaver + goes to NX whereas if they sold a Nbus ticket a % would go elsewhere. The difference may well make these cross county services financial viable so passenger do benefit in that way.

I just don't think many people are going to be a confused by this as really the situation for current passengers has not changed with these tickets.
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on July 17, 2023, 08:04:17 PM
Thanks @j789 - that paints a much clearer picture, a rule 'embargoed' by either TfWM or NX or the other operators collectively is the probable reason why the 'extra' ticket now exists - can anyone explain why it is named 'extra'?, residents outside the nBus zone can still avail of the nBus season tickets.
The wording on the NX website has been amended with improved clarity since last night.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 17, 2023, 08:26:31 PM
Quote from: JPC on July 17, 2023, 08:04:17 PMThanks @j789 - that paints a much clearer picture, a rule 'embargoed' by either TfWM or NX or the other operators collectively is the probable reason why the 'extra' ticket now exists - can anyone explain why it is named 'extra'?, residents outside the nBus zone can still avail of the nBus season tickets.
The wording on the NX website has been amended with improved clarity since last night.

The way I'm reading this now, they're both basically the same thing?

QuoteDay Saver

Unlimited travel on all bus operators within the nBus zone (https://nxbus.co.uk/west-midlands/help-information/our-operating-area) and on all National Express buses.

Our drivers are unable to give change so if you pay with cash please use the exact fare.
QuoteAdult NX Day Saver extra ticket

Tickets for any National Express bus service that travels to, from or between locations outside the nBus zone. These tickets are only valid on National Express bus services.
But the 'Daysaver Extra' is only valid on NX Buses?

So surely you can then just buy a Daysaver on the X3 from Lichfield (for example), and then use it on the Diamond 16 or 50 from Birmingham?

Then what is the point of the Daysaver Extra? :undecided:
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on July 17, 2023, 09:30:03 PM
It seems the day ticket you receive will depend on where you board the NX bus....

If you buy a £4.50 day ticket on a NX bus within the nBus zone it will be a 'One Day nBus' which is valid on all participating operators within the nBus zone plus NX buses outside the nBus zone.

If you buy a £4.50 day ticket on a NX bus outside the nBus zone it will be a 'Daysaver Extra' which is valid on NX buses only (same as a NX Daysaver).

Same applies with the Child and Group day tickets.
Title: Re: Fare rise and ticket changes July 2023
Post by: Gareth on July 17, 2023, 10:33:45 PM
That doesn't make sense either as a one day nBus can be used on all NX services, so why would I only get a daysaver extra? The only advantage is a few extra pence for NXWM and zero advantage for the passenger.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 17, 2023, 11:01:08 PM
Quote from: j789 on July 17, 2023, 07:08:41 PMWhilst there are obvious complications with these tickets I don't think the issue will be as large as people seem to be imagining.

Currently, passengers outside the west Mids boundary can purchase a NX Daysaver that can be used on all their buses but not on other companies in the West Midlands. They would need to them buy another ticket should they wish to use another operator's services.

This situation is however surely not changing with the Daysaver+. That still allows passengers outside the West Midlands access to all the NX bus network as it does now. These passengers won't notice the difference therefore (apart from the 50p increase over the current day ticket price).

I think very few current passengers in those areas would have any confusion about being able to use that ticket on any operator's services. They can't now snd they can't in the future - no change.

Yes it would be easier for there to be one day ticket for ease but it is well known that journeys outside the West Midlands are generally less well subsidised than within the county so it is understandable for operators to want to have restrictions on usage in those areas. Ultimately, £4.50 on the Daysaver + goes to NX whereas if they sold a Nbus ticket a % would go elsewhere. The difference may well make these cross county services financial viable so passenger do benefit in that way.

I just don't think many people are going to be a confused by this as really the situation for current passengers has not changed with these tickets.
I think the thing that's confusing people is that there's 2 Daysaver tickets both at the same price!
Title: Re: Fare rise and ticket changes July 2023
Post by: sonic84 on July 18, 2023, 02:11:52 AM
Quote from: Gareth on July 17, 2023, 10:33:45 PMThat doesn't make sense either as a one day nBus can be used on all NX services, so why would I only get a daysaver extra? The only advantage is a few extra pence for NXWM and zero advantage for the passenger.
My guess is that technically the nbus boundary hasn't changed, only that nxbus have decided to accept it on all there buses.... and therefore the new nbus ticket can't be purchased outside of the nbus boundary.

Instead there is the daysaver extra for nxbuses only.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 18, 2023, 08:13:03 AM
Quote from: Stu on July 17, 2023, 08:26:31 PMThe way I'm reading this now, they're both basically the same thing?
But the 'Daysaver Extra' is only valid on NX Buses?

So surely you can then just buy a Daysaver on the X3 from Lichfield (for example), and then use it on the Diamond 16 or 50 from Birmingham?

Then what is the point of the Daysaver Extra? :undecided:
The daysaver extra is not valid on other operators, it is only valid on NX buses but does allow travel to places such as Cannock and Lichfield which are outside of the nBus area.  You would not be able to buy a nBus in Lichfield but instead buy a Daysaver extra for the same price. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 18, 2023, 09:49:17 AM
Right, let's look at this again.

I now have a Nbus Regional pass, which I can use on any operator within the Wm county boundary, plus Codsall & Wombourne.

I cannot use this pass for a trip to Lichfield or Cannock. I would have to pay extra.

The day ticket, the one I had on Saturday, to go to Wolverhampton & basically have a ride around, it says 'One Day Nbus', which let's you use it within the Wm County boundary & Codsall & Wombourne on any operator. Again I cannot use that ticket to Cannock & Lichfield.

If I want to have a day ticket for Cannock & Lichfield, I need to have this 'Daysaver Extra' for the same price, & presumably state to the driver 'I want a Daysaver Extra' (What does the ticket actually say?)

In other words, a bash involving a trip to Lichfield from Walsall, returning via Sutton & Brum, is not possible on the 'One Day Nbus', but is possible on the 'Daysaver Extra' but restricted to Nx buses only.

(But once I'm back in the Wm county, there is nothing stopping me using my normal Nbus Regional instead, to use other operators!)

Is that basically it?
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on July 18, 2023, 09:55:18 AM
Quote from: Westy on July 18, 2023, 09:49:17 AMIf I want to have a day ticket for Cannock & Lichfield, I need to have this 'Daysaver Extra' for the same price, & presumably state to the driver 'I want a Daysaver Extra' (What does the ticket actually say?)

In other words, a bash involving a trip to Lichfield from Walsall, returning via Sutton & Brum, is not possible on the 'One Day Nbus', but is possible on the 'Daysaver Extra' but restricted to Nx buses only.
@Westy I think it might be that if you ask for a daysaver in Birmingham or the Black Country, you will get a daysaver N Bus that can be used on all operators that accept N Bus in the West Midlands and all NX services outside of the N Bus Zone.
If you ask for a daysaver in Coleshill, Lichfield, Cannock you will get a daysaver extra as the N Bus can't be purchased in those areas
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 18, 2023, 02:27:36 PM
Quote from: 2206 on July 18, 2023, 09:55:18 AM@Westy I think it might be that if you ask for a daysaver in Birmingham or the Black Country, you will get a daysaver N Bus that can be used on all operators that accept N Bus in the West Midlands and all NX services outside of the N Bus Zone.
If you ask for a daysaver in Coleshill, Lichfield, Cannock you will get a daysaver extra as the N Bus can't be purchased in those areas
OK.

Thinking about it again, I'm probably wrong about what I said about the Regional, as the 'old' Regional was valid to Cannock & Lichfield, but the old Walsall Zone  wasn't, so it makes sense I could use my new Regional pass instead?

(In fact, do I actually need to purchase a day ticket in future? I'm guessing not!)
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 18, 2023, 02:49:55 PM
Quote from: Westy on July 18, 2023, 02:27:36 PMOK.

Thinking about it again, I'm probably wrong about what I said about the Regional, as the 'old' Regional was valid to Cannock & Lichfield, but the old Walsall Zone  wasn't, so it makes sense I could use my new Regional pass instead?

(In fact, do I actually need to purchase a day ticket in future? I'm guessing not!)
According to the NX website, your pass is valid on ALL NX Bus services as well as operators in the nBus scheme within the nBus Zone.  This implies that you could travel on NX buses only to Cannock and Lichfield at no extra cost.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 18, 2023, 06:37:15 PM
Quote from: Rachvince53 on July 18, 2023, 02:49:55 PMAccording to the NX website, your pass is valid on ALL NX Bus services as well as operators in the nBus scheme within the nBus Zone.  This implies that you could travel on NX buses only to Cannock and Lichfield at no extra cost.
Sounds good to me!
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on July 18, 2023, 07:02:51 PM
So it seems it is pretty simple really - if you catch the bus outside the West Mids area into the county you'd be given a Daysaver+ valid only on NX (as is the situation now so no change for those passengers).

Anyone catching the bus on a NX bus within the West Mids get an Nbus day ticket no matter where they travel to, including cross boundary services. Those tickets would then be accepted by NX in those other counties for return journeys back to the West Mids.

So really it is only passengers currently outside the West Midlands that will need this alternative ticket - a very small % in the grand scheme of things.

The only issue I could see would be whether an Nbus issued by another operator would be accepted by NX for a journey starting outside the West Midlands boundary. I would assume it would be though otherwise that would be more confusing.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 18, 2023, 10:05:26 PM
nBus tickets issued by other operators will have the same validity as one issued by NX. However like the Daysaver Extra it would only be valid on NX buses outside the nBus zone. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 18, 2023, 10:50:41 PM
How does the ticket machine know which ticket is valid & where?

Taking a guess, there's some sort of GPS on the machine, else you would have a driver pleasing themselves which ticket they issue?

How would the ticket machine have worked out the difference, for example, with 2 Low Fare Zone tickets sharing the same road, like the Walsall & Sandwells sharing part of the 4, 5, 45 & 11?
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on July 19, 2023, 10:27:32 AM
With those tickets, you were always given a paper ticket I think so the driver would be responsible for excepting or declining a ticket.  
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 24, 2023, 01:21:26 PM
Used my NX DD Regional Travelcard for the first time on a non-NX bus today.

No issues on the Stagecoach 169 service, just tapped it and was accepted, flashed green on the reader.

Guess my backup Swift Go card is now effectively redundant. :laugh:

Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 24, 2023, 01:34:21 PM
Quote from: Stu on July 24, 2023, 01:21:26 PMUsed my NX DD Regional Travelcard for the first time on a non-NX bus today.

No issues on the Stagecoach 169 service, just tapped it and was accepted, flashed green on the reader.

Guess my backup Swift Go card is now effectively redundant. :laugh:


There's a fair few quid on my Swift Paygo.(Emergencies/Out Of Walsall use!)

(This was one of the ones given away as a freebie several years ago!)

Title: Re: Fare rise and ticket changes July 2023
Post by: Michael Bevan on July 24, 2023, 02:36:05 PM
I asked a revenue inspector who was checking tickets at Carl Street earlier if the nBus was still valid to Cannock, and even he shrugged his shoulders to say he doesn't know... 😂😂😂
Title: Re: Fare rise and ticket changes July 2023
Post by: Gareth on July 24, 2023, 05:06:16 PM
Recently I've noticed it's become more and more common for people to be asking for a daysaver and paying with a card and getting a paper ticket. A couple of questions. Why does this service need to be offered when you can just tap and cap? Or is that not available when using multi operator services?
Or is this the new way for would be future fare dodgers? Buy one ticket and use it all week!
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 24, 2023, 05:25:46 PM
Quote from: Gareth on July 24, 2023, 05:06:16 PMRecently I've noticed it's become more and more common for people to be asking for a daysaver and paying with a card and getting a paper ticket. A couple of questions. Why does this service need to be offered when you can just tap and cap? Or is that not available when using multi operator services?
Tap-and-cap with contactless cards/devices only works on individual operators' services.

Multi-operator tap-and-cap is only possible if using a Swift Go card.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 24, 2023, 05:33:34 PM
Quote from: Gareth on July 24, 2023, 05:06:16 PMRecently I've noticed it's become more and more common for people to be asking for a daysaver and paying with a card and getting a paper ticket. A couple of questions. Why does this service need to be offered when you can just tap and cap? Or is that not available when using multi operator services?
Or is this the new way for would be future fare dodgers? Buy one ticket and use it all week!
Don't know about the other operators,  but Nx have that name that changes every day on the ticket, so theoretically that shouldn't happen!
Title: Re: Fare rise and ticket changes July 2023
Post by: Gareth on July 24, 2023, 07:03:40 PM
Quote from: Westy on July 24, 2023, 05:33:34 PMDon't know about the other operators,  but Nx have that name that changes every day on the ticket, so theoretically that shouldn't happen!
You think a word that changes daily stops this? The date changes every day too. That doesn't stop it either. You really must be totally oblivious to what goes on on the buses.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on July 24, 2023, 07:09:57 PM
Quote from: Gareth on July 24, 2023, 05:06:16 PMRecently I've noticed it's become more and more common for people to be asking for a daysaver and paying with a card and getting a paper ticket. A couple of questions. Why does this service need to be offered when you can just tap and cap? Or is that not available when using multi operator services?
Or is this the new way for would be future fare dodgers? Buy one ticket and use it all week!
Last time I went down the Pershore Road a large group of people boarded at the cricket ground and all wanted paper receipts for some reason.
Anyway if there weren't paper tickets they'll probably be waving their phone under the scanner pretending it doesn't scan or something. I'm sure it wouldn't stop them. On the same journey in the West Heath area the 45 stopped for 2 kids who walked straight on with no ticket at all or anything and then had a tantrum when asked to pay.

Also i'm sure certain types of tickets are probably only available with paper tickets group tickets, child tickets, etc as well.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on July 24, 2023, 07:26:28 PM
Quote from: 2206 on July 24, 2023, 07:09:57 PMLast time I went down the Pershore Road a large group of people boarded at the cricket ground and all wanted paper receipts for some reason.
Some people need paper tickets as receipts for claiming travel costs on 'expenses'.

Not just business people, my unemployed sister also told me before that she needs to provide bus tickets to get her travel costs for travelling to job interviews reimbursed by the Jobcentre.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on July 24, 2023, 10:12:51 PM
Quote from: Gareth on July 24, 2023, 07:03:40 PMYou think a word that changes daily stops this? The date changes every day too. That doesn't stop it either. You really must be totally oblivious to what goes on on the buses.
I did say 'Theorectically' !

Title: Re: Fare rise and ticket changes July 2023
Post by: markcf83 on July 26, 2023, 08:34:03 PM
As a self confessed Luddite, I always demand a paper ticket, which is why I am livid about the plans to abolish the One Day Travelcard in London. Paper tickets are more reliable than card based ones in my opinion and, above all,they offer complete anonymous travel insofar as the ability to not be traced by the TfL guerillas.
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on July 26, 2023, 08:53:33 PM
Quote from: markcf83 on July 26, 2023, 08:34:03 PMAs a self confessed Luddite, I always demand a paper ticket, which is why I am livid about the plans to abolish the One Day Travelcard in London. Paper tickets are more reliable than card based ones in my opinion and, above all,they offer complete anonymous travel insofar as the ability to not be traced by the TfL guerillas.
I too am apalled by TfL abolishing the one day travelcard. It stops me using my senior railcard on services in London, But I do have anonymous Oyster cards for not being traced by them.
Title: Re: Fare rise and ticket changes July 2023
Post by: markcf83 on July 27, 2023, 02:51:00 PM
Quote from: Tony on July 26, 2023, 08:53:33 PMI too am apalled by TfL abolishing the one day travelcard. It stops me using my senior railcard on services in London, But I do have anonymous Oyster cards for not being traced by them.
There MIGHT be a salvation-many Conservative MP's including at least ONE senior member of the Cabinet are flatly opposed to it being withdrawn. I can see this not going ahead-a bit like the expansion of ULEZ which cost Starmer the byelection in Uxbridge.   
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 12, 2023, 11:01:16 AM
Don't know if Ive missed this or not, but is it right the £2.50 returns on Wa 31/32 have gone as well? 

Thats what a driver told my brother the other day.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 29, 2023, 01:43:11 PM
My sister has to go to a training day for work over Birmingham tomorrow.

The pass she originally had direct debit on was a Nx Black Country Faresaver, which has now been deleted.

She should be having by rights now, if things were upgraded correctly, a Nbus Regional Monthly, also by direct debit.

Her pass, when scanning on Nx buses(dont know about anyone else?), is still showing Nx Black Country Faresaver.

Ok, I said, we'll go down to the kiosk in Walsall Bus Station & see if it needs an update or something & if there's a TfWm bloke about, we can speak to him.

Kiosk said Nx Faresaver, so speaking to TfWm bloke, & he speaks to Nx Customer Services.

To cut a long story short, we had to wait for an update, so we gave it an hour & the kiosk now starts mentioning Nbus Regional, along with the previous Nx references.

Ok, we thought, so we'll try it on the bus, but the Nx machine display still said NX Black Country Faresaver!

My sister's going to try it again tomorrow & if it says the same, she's going to buy a day ticket instead!

(I caught sight of her bank statement & I'm pretty sure it mentioned Nbus already.

The only thing I can think of is, on the kiosk display, the direct debit is valid until 2029. 

That wouldn't affect it surely?)

Another reason for me not to consider direct debit for my own pass.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on August 29, 2023, 04:43:37 PM
Seems like a software update hasn't been made to the NX machines. As the software is operated externally,  this is a matter for NX to sort out with the software company. Was your sister's card accepted for travel?  
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 29, 2023, 05:01:00 PM
Quote from: Rachvince53 on August 29, 2023, 04:43:37 PMSeems like a software update hasn't been made to the NX machines. As the software is operated externally,  this is a matter for NX to sort out with the software company. Was your sister's card accepted for travel? 
Card was accepted for travel, but that was for a journey between Walsall & Bloxwich though.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on August 29, 2023, 06:37:44 PM
Quote from: Westy on August 29, 2023, 01:43:11 PMThe pass she originally had direct debit on was a Nx Black Country Faresaver, which has now been deleted.

She should be having by rights now, if things were upgraded correctly, a Nbus Regional Monthly, also by direct debit.

Her pass, when scanning on Nx buses(dont know about anyone else?), is still showing Nx Black Country Faresaver.
Quote from: Westy on August 29, 2023, 05:01:00 PMCard was accepted for travel, but that was for a journey between Walsall & Bloxwich though.
How much is her direct debit now? If it's £55, then she's paying the right amount.

If the pass is being accepted for travel, then there's no issue. Of course, she'd need to try using it on a non-NX service, or an NX service outside the old Black Country region to be certain.

My DD pass still shows as 'Monthly Direct Debit Regional Travelcard' in the Swift Collector in the TfWM app, though I'm sure it shows something different when I tap it on an NX Bus. But I have also used it now on Diamond, Landflight and Stagecoach services and it was accepted just fine.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 29, 2023, 06:49:07 PM
Quote from: Stu on August 29, 2023, 06:37:44 PMHow much is her direct debit now? If it's £55, then she's paying the right amount.

If the pass is being accepted for travel, then there's no issue. Of course, she'd need to try using it on a non-NX service, or an NX service outside the old Black Country region to be certain.

My DD pass still shows as 'Monthly Direct Debit Regional Travelcard' in the Swift Collector in the TfWM app, though I'm sure it shows something different when I tap it on an NX Bus. But I have also used it now on Diamond, Landflight and Stagecoach services and it was accepted just fine.
@Stu - All I can get her to do is try it tomorrow.

Problem is she faffs more than me, when it comes to this sort of stuff.

Where she works, she's frightened of doing something wrong badly, that it reflects on her job, so if it shows she's fare dodged albeit  unintentionally, I'll never hear the last of it!
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on August 29, 2023, 07:03:41 PM
Quote from: Rachvince53 on August 29, 2023, 04:43:37 PMSeems like a software update hasn't been made to the NX machines. As the software is operated externally,  this is a matter for NX to sort out with the software company. Was your sister's card accepted for travel? 
No, it is more likely each card uses a 'product identifier code' to refer to the product loaded on that card.

While systems have been updated so that such 'product codes' are accepted on other operator's services, the software is still using previous 'product name' of that product code.

It's what we would call at work a 'cosmetic' issue, but there's no issue really if the pass is being accepted.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 30, 2023, 08:43:47 AM
Had a text from her.

'No luck. Paid for a Daysaver'

I give in!

I even told her, just blag it!
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on August 30, 2023, 04:13:09 PM
Quote from: Westy on August 30, 2023, 08:43:47 AMHad a text from her.

'No luck. Paid for a Daysaver'

I give in!

I even told her, just blag it!
Update.

She gets home around 330pm, saying 'I need to ring National Express!'

So to cut a long story short, it's fixed.

Checking the Swift Collector app on my phone, there was 3 things loaded on her card, 2 relating to NX, 1 relating to Nbus.

One of the Nx entries was already blocked, the 2nd Nx entry needed to be blocked, leaving the Nbus entry untouched.

Checking with a helpful NX driver, who let us on just to check the pass worked, the pass now displays 'Nbus West Midlands' !

Fingers crossed now fixed! 

:smiley:
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on August 30, 2023, 04:45:26 PM
I hope so for your and your wife's sake!
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on August 30, 2023, 06:30:45 PM
Quote from: Rachvince53 on August 30, 2023, 04:45:26 PMI hope so for your and your wife's sake!
WIFE 😂😂😂😂😂
Try sister 😂😂😂😂
Title: Re: Fare rise and ticket changes July 2023
Post by: Isle of Stroma on August 30, 2023, 07:43:59 PM
QuoteWIFE 😂😂😂😂😂
Try sister 😂😂😂😂

I didn't think that was an issue in Staffordshire ? :wink:
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on September 08, 2023, 06:55:46 AM
Anyone still having issues still trying to scan on the bus using their phone?

After witnessing several attempts by a woman on the 529 this morning, the driver put it down to the screen protector on the phone.

Is this right?

It should have been made more clearer, if it was likely to be a problem.

Is there likely to be a point where Nx stops taking cash?
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on September 08, 2023, 07:23:28 AM
Quote from: Westy on September 08, 2023, 06:55:46 AMAnyone still having issues still trying to scan on the bus using their phone?

After witnessing several attempts by a woman on the 529 this morning, the driver put it down to the screen protector on the phone.

Is this right?

It should have been made more clearer, if it was likely to be a problem.

Is there likely to be a point where Nx stops taking cash?
All depends on the angle of the phone mine won't accept if its not at about 30% angle, which is really annoying when there's a cue of people behind 
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on September 08, 2023, 08:09:11 AM
Where I work, we use Zeelo (you scan M Tickets with a work phone). 

The issues are usually either when sunlight is shining onto the windscreen and then onto the passengers phone screen when they're trying to scan or the other issue is when passengers have got their screen brightness turned down, and it's therefore more difficult for the scanner to pick up the QR code.

It'll be the same principle with the NX scanners, no doubt.

I can imagine screen protectors would be an issue when they're dirty or because of sunlight reflection.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on September 08, 2023, 08:54:23 AM
Quote from: Westy on September 08, 2023, 06:55:46 AMIs there likely to be a point where Nx stops taking cash?
Probably no time soon I would think. The £1.50 ticket for elderly/disabled pre 9.30 can only be paid for in cash as far as I know and some elderly people probably also prefer cash. Also a lot of the school children used to pay with cash when I used to use the X2.
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on September 08, 2023, 09:00:23 AM
Quote from: 2206 on September 08, 2023, 08:54:23 AMProbably no time soon I would think. The £1.50 ticket for elderly/disabled pre 9.30 can only be paid for in cash as far as I know and some elderly people probably also prefer cash. Also a lot of the school children used to pay with cash when I used to use the X2.

And there may be other options before dealing with cash becomes uneconomic.  I know that one large operator using fareboxes now empties them every two days instead of every day.
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on September 08, 2023, 10:47:00 AM
Quote from: 2206 on September 08, 2023, 08:54:23 AMProbably no time soon I would think. The £1.50 ticket for elderly/disabled pre 9.30 can only be paid for in cash as far as I know and some elderly people probably also prefer cash. Also a lot of the school children used to pay with cash when I used to use the X2.
Wrong info pre 0930 oap £1.50 tickets can be paid for on contactless
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on September 08, 2023, 10:48:35 AM
Quote from: Westy on September 08, 2023, 06:55:46 AMAnyone still having issues still trying to scan on the bus using their phone?

After witnessing several attempts by a woman on the 529 this morning, the driver put it down to the screen protector on the phone.

Is this right?

It should have been made more clearer, if it was likely to be a problem.

Is there likely to be a point where Nx stops taking cash?
Cracked screens are another problem
Is sister ok
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on September 08, 2023, 11:06:51 AM
Quote from: karl724223 on September 08, 2023, 10:47:00 AMWrong info pre 0930 oap £1.50 tickets can be paid for on contactless
Never knew you can pay for it with a contactless bank card.
Its only ever been advertised as cash or topping the concession card up  and use it as a swift pay as you go card?
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on September 08, 2023, 03:15:17 PM
Correct position is

All TfWM Concessionary Passes work as a Swiftcard. They can be proladed by the Swift App & Paypoints with up to £50 credit.

Therefore Concessionarys can simply place thier card on the reader & £1.50 is deducted.

In addition a Swift PAYG can also be used to pay alongside a TfWM Concessionary Pass.

Those living in Staffordshire & other countries have to use cash 
Title: Re: Fare rise and ticket changes July 2023
Post by: Coventrybususer95 on September 08, 2023, 03:37:00 PM
Quote from: Tony on September 08, 2023, 03:15:17 PMCorrect position is

All TfWM Concessionary Passes work as a Swiftcard. They can be proladed by the Swift App & Paypoints with up to £50 credit.

Therefore Concessionarys can simply place thier card on the reader & £1.50 is deducted.

In addition a Swift PAYG can also be used to pay alongside a TfWM Concessionary Pass.

Those living in Staffordshire & other countries have to use cash 
I didn't know that will have to inform my grandparents
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on September 30, 2023, 06:29:11 AM
https://www.birminghammail.co.uk/news/midlands-news/travelled-far-possible-single-birmingham-27814448

This article in a nutshell shows how poor advertising is for buses in general is within the region. There's too many wrong things about it for me to list (IE how has he had to pay twice on the x18 to get to Leamington Spa? Surely it's just a £2 ticket).

Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on September 30, 2023, 03:36:55 PM
Quote from: ellspurs on September 30, 2023, 06:29:11 AMhttps://www.birminghammail.co.uk/news/midlands-news/travelled-far-possible-single-birmingham-27814448

This article in a nutshell shows how poor advertising is for buses in general is within the region. There's too many wrong things about it for me to list (IE how has he had to pay twice on the x18 to get to Leamington Spa? Surely it's just a £2 ticket).


The West Midlans daysaver is only valid on National Express services beyond the West Midlands boundary, 11/41 to Leamington Spa. It has never been valid on the X18.
And will be £2 each way on the X18 so thats why they have to pay twice, not sure how this can be considered newsworthy
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on September 30, 2023, 04:11:23 PM
Quote from: 2206 on September 30, 2023, 03:36:55 PMThe West Midlans daysaver is only valid on National Express services beyond the West Midlands boundary, 11/41 to Leamington Spa. It has never been valid on the X18.
And will be £2 each way on the X18 so thats why they have to pay twice, not sure how this can be considered newsworthy
But if he would've got the "West Midlands Daysaver" on the x1, wouldn't have that been an "nbus daysaver" or whatever it is called? 

The whole article is just weird. When he was told that the bus was a Stagecoach and the ticket wasn't valid, why didn't he get off and see where the NX bus to Leamington was? There's too many questions to ask about what his train of thought was.


Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on September 30, 2023, 04:45:38 PM
Quote from: ellspurs on September 30, 2023, 04:11:23 PMBut if he would've got the "West Midlands Daysaver" on the x1, wouldn't have that been an "nbus daysaver" or whatever it is called?

The whole article is just weird. When he was told that the bus was a Stagecoach and the ticket wasn't valid, why didn't he get off and see where the NX bus to Leamington was? There's too many questions to ask about what his train of thought was.



An article written by a simpleton, aimed at simpletons (the majority of people who read Birmingham Mail articles).

QuoteOver the years, calls to bring the bus network back into public ownership have grown louder amid growing frustration with cuts and delays. While I'd be inclined to agree with this statement - I feel like I'm yet to truly explore all that the West Midlands bus network has to offer.
Of course he had to throw in 'bus franchising' there, I warned a while back you would see a lot of this 'messaging' emerging in the local media - 'social engineering' to 'nudge' the general public into becoming more accepting of this than they would do ordinarily.

QuoteFrom Coventry I (tried) to hop on the X18 to Leamington Spa - however, here I encountered my first problem. I had wrongly assumed the X18 - just as the X1 - was a National Express service. It was actually a Stagecoach service, meaning I was unable to use my West Midlands Day Saver.
"Assume" = makes an 'ass' out of 'u' and 'me'.

This has been written by someone who claims to be a regular bus user, but yet doesn't understand that other companies also operate buses. (I would have thought the big 'Stagecoach' logo on the side was a dead giveaway)

I'm pretty sure that if his 'West Midlands Day Saver' had an nBus logo on it, then it would have been accepted by Stagecoach, though obviously only as far as the nBus boundary.

QuoteLeamington Spa, while in the wider West Midlands Bus Zone, was confusingly past the nBus zone - meaning I had to pay for another fare to complete me journey. In my opinion, this could have been made clearer.
As far as I am aware, there is no such thing as a "wider West Midlands Bus Zone" so I don't think that statement is factually correct.

Last time I checked, Leamington Spa was in Warwickshire, not the West Midlands. But day tickets issued on NX Buses are valid on their services that go outside the TfWM nBus area.

QuoteMy one gripe with the bus network is how overly complicated it is. There doesn't appear to be a ticket you can buy that covers all bus travel across the region - as you can in other major cities in the UK and across Europe.

Different operators have their own systems which adds unnecessary hassle and confusion to the journey - not to mention added costs. If we want to reduce our carbon footprint as a region, we have to think of ways to take cars off the road - and I believe simplifying and investing in our bus system would be a step in the right direction.
The mistake this 'journalist' made on this occasion was to try and travel outside the West Midlands county.

He is blatantly countering any promotion that TfWM have been doing recently with regards to their nBus offering.

Is it through sheer ignorance, or deliberately?

Within the West Midlands county, the region covered by Transport For West Midlands, there is one ticket, the nBus ticket, which allows travel on ALL operators services at all times of day.

Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on September 30, 2023, 06:04:56 PM
Had the journalist actually checked on the TfWM website or that of NX he would have immediately seen that the X18 is operated by a different company. Unfortunately by failing to do this research like most people do when planning a journey by public transport he encountered the issues mentioned in the article.

As for the "wider West Midlands bus zone", he may have been thinking of the rail zone which is or was available with a West Midlands daytripper ticket. Equally he may have been under the impression that nBus is valid on all buses outside the West Midlands boundary. 
Title: Re: Fare rise and ticket changes July 2023
Post by: BrumKev86 on October 01, 2023, 08:59:12 AM
That article really highlights how poor some journalists are nowadays. Why would you get the X1 to Coventry that terminates at Pool Meadow and not get the NXC 11 that runs from the SAME bus station and is part of the SAME company. Doesn't it pretty much go the same route as the X18.

He talks about having a more simplified ticket process to make people use public transport more. He may have a point but for me the biggest thing is anti social behaviour and the need to make public transport to be safer. It's become more unsafe on buses in my opinion.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on October 01, 2023, 09:35:34 AM
Just says poor research from a journalist basically.

Did he speak to TfWm in the course of his research?

Even speaking to Nx soley wouldve given him the Coventry to Leamington option.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on October 01, 2023, 10:08:58 AM
The cowards at BirminghamLive have now turned off and removed all the comments that had been left on that article.

Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on October 01, 2023, 11:39:23 AM
Quote from: Stu on October 01, 2023, 10:08:58 AMThe cowards at BirminghamLive have now turned off and removed all the comments that had been left on that article.


There's a fair few of those 'cowards' on Twitter, who just block because you don't subscribe to their opinions, or don't like when you call them out.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on October 01, 2023, 11:46:13 AM
Quote from: BrumKev86 on October 01, 2023, 08:59:12 AMDoesn't it pretty much go the same route as the X18.

Not really. The X18 goes fast and direct along the A46.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on November 13, 2023, 07:01:46 AM
Just been behind someone on the 529, who's scanned a 'Adult Black Country Travelcard'.

Surely they shouldve got that updated by now?

(Suspect they have it on DD, as my sister is also on DD & we had to ring Nx to get it updated, as previously mentioned!)
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on November 13, 2023, 11:15:06 AM
Quote from: Westy on November 13, 2023, 07:01:46 AMJust been behind someone on the 529, who's scanned a 'Adult Black Country Travelcard'.

Surely they shouldve got that updated by now?

(Suspect they have it on DD, as my sister is also on DD & we had to ring Nx to get it updated, as previously mentioned!)
Although it may say that on their Travelcard, it will probably be scanned as the NBus as that's the only type available on NX buses.  It may be that's its an annual ticket which as far as I'm aware is valid until renewal. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on December 28, 2023, 05:34:39 PM
Anyone had a problem trying to use the Swift machines lately?

Just tried to renew my pass, to start on New Years Day, at the Walsall machine, & it wont go past 31/12!

Do hope its a software problem.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on December 29, 2023, 06:05:58 PM
Quote from: Westy on December 28, 2023, 05:34:39 PMAnyone had a problem trying to use the Swift machines lately?

Just tried to renew my pass, to start on New Years Day, at the Walsall machine, & it wont go past 31/12!

Do hope its a software problem.
Resolved. My cock up!
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on December 29, 2023, 08:31:06 PM
Quote from: Westy on December 29, 2023, 06:05:58 PMResolved. My cock up!
You a cock up   never 
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on February 17, 2024, 05:28:24 PM
The NX website has I believe recently added a few fairly detailed 'Daysaver Extra Maps (https://nxbus.co.uk/west-midlands/help-information/our-operating-area)' which suggest the Daysaver Extra is required for "travelling outside of the nBus area including Staffordshire, Worcestershire or Warwickshire".
The regular day ticket page continues to say £4.50 for all ops in the nBus zone and all NX.

Am I correct in saying the Daysaver Extra is the day ticket you receive when boarding a NX bus outside the nBus zone? if so this still needs to be clarified correctly on the website because there is still an obvious conflict in the infomation there.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on February 17, 2024, 08:31:34 PM
Quote from: JPC on February 17, 2024, 05:28:24 PMThe NX website has I believe recently added a few fairly detailed 'Daysaver Extra Maps (https://nxbus.co.uk/west-midlands/help-information/our-operating-area)' which suggest the Daysaver Extra is required for "travelling outside of the nBus area including Staffordshire, Worcestershire or Warwickshire".
The regular day ticket page continues to say £4.50 for all ops in the nBus zone and all NX.

Am I correct in saying the Daysaver Extra is the day ticket you receive when boarding a NX bus outside the nBus zone? if so this still needs to be clarified correctly on the website because there is still an obvious conflict in the infomation there.
From what I can tell from the additional information provided, this is the same price as a regular daysaver (nBus) but ONLY valid on and can only be purchased from NX Buses both within and outside the nBus area. 
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on February 17, 2024, 10:39:52 PM
Quote from: Rachvince53 on February 17, 2024, 08:31:34 PMFrom what I can tell from the additional information provided, this is the same price as a regular daysaver (nBus) but ONLY valid on and can only be purchased from NX Buses both within and outside the nBus area. 

There is still a conflict in the infomation....
The single/day ticket page (https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets) is saying the nBus is valid for all NX services.
The Operating Area page (https://nxbus.co.uk/west-midlands/help-information/our-operating-area) is saying the Daysaver Extra is required for NX services outside the nBus area.

I did have a theory the Daysaver Extra was just for travellers originating outside the nBus zone but 7 months in there still isn't a straight clear answer on this.
Title: Re: Fare rise and ticket changes July 2023
Post by: ellspurs on February 18, 2024, 05:41:03 AM
Quote from: JPC on February 17, 2024, 10:39:52 PMI did have a theory the Daysaver Extra was just for travellers originating outside the nBus zone but 7 months in there still isn't a straight clear answer on this.
My thoughts are this also. Day tickets bought outside the nBus area would be the "daysaver extra" ones, which wouldn't be valid on any other nBus. It's the only thing that makes sense, as anyone buying a ticket in the nBus area would just have a normal one that allows the use of the other companies' buses.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on February 18, 2024, 11:20:41 AM
I did copy & paste a couple of the latest posts onto a Twitter post to both Nx & TfWM, for them to look over.

Only Nx has replied so far, with a link back to the ticket prices page, so either they don't know, don't care or simply haven't read the post properly!

Leave that to yourselves to decide.
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on February 18, 2024, 01:28:41 PM
Quote from: ellspurs on February 18, 2024, 05:41:03 AMMy thoughts are this also. Day tickets bought outside the nBus area would be the "daysaver extra" ones, which wouldn't be valid on any other nBus. It's the only thing that makes sense, as anyone buying a ticket in the nBus area would just have a normal one that allows the use of the other companies' buses.
However as explained the Daysaver Extra is for travel outside the nBus area to say Lichfield where the normal nBus Daysaver isn't valid. To me it's pretty clear that even if you start within the nBus area, to travel beyond it on NX buses you will need a Daysaver Extra.  
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on February 18, 2024, 02:11:15 PM
Quote from: Rachvince53 on February 18, 2024, 01:28:41 PMHowever as explained the Daysaver Extra is for travel outside the nBus area to say Lichfield where the normal nBus Daysaver isn't valid. To me it's pretty clear that even if you start within the nBus area, to travel beyond it on NX buses you will need a Daysaver Extra. 
Right, so does your average punter realise that then.

Let's take @Bob as a possible example.(I don't know what pass / ticket he uses really, to get about, so I'm being hypophetical!)

He travels in from Staffordshire to Birmingham, so let's say he has a Daysaver Extra, so he's restricted to NX buses, even in the WM county itself, so let's say, he wants to carry onto Kings Heath, where you can catch both NX & Diamond 50's, but the Daysaver Extra only lets you use NX buses, so he can only use their 50's & not Diamond's as well?

Am I right so far?

Let's take myself as another example(I have a Nbus pass anyway, so this scenario shouldn't happen anyway, but I've got 2 weeks off from work soon, & my pass runs out, so probably won't renew it until I need to go back to work!).

I want a day out, a bash let's say.

I want to go to Cannock let's say, poke around the charity shops, then come back into the WM area & let's say, go to Bilston & do the same.

Under normal circumstances, I'd use my normal Nbus pass to Cannock on the X51, as it's valid on NX buses only outside the county, then come back into Bloxwich & change to a Diamond 326.

If I did it by what's being suggested, day ticketwise, I'd have to ask for a Daysaver Extra for Cannock, then coming back, I'd have to carry onto Walsall instead & catch a NX 34 or 39 instead.

Coming back, I'd have to go back via Walsall again & besides the X51, I would only be restricted to NX 31 / 32's only back to Bloxwich.

(Alternatively, I catch the X51 to Cannock & see what the driver issues me with?)

Now what do the 'experts' say ?
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on February 21, 2024, 09:18:03 PM
Just had a thought while I was in the shower.

We have a few drivers on here, but I suspect their duties don't involve out of county services, else we might have had an answer by now.

(Example being @karl724223, as I don't think Pensnett have any out of WM county duties?)

I think it's rare @Tony drives a bus in service & I don't recall him mentioning doing any driving in service since the fare / pass changes.

There is one other driver, known to some of us, that might have a partial answer, admittedly not a member on here.

He drives a route that operates both in & out of the WM county, that being the X3 to Lichfield(which he has mentioned on his own blog, so I'm not breaking any privacy rules AFAIK!), answer being Mark Fitchew.

Do Nx's INIT machines somehow adjust the ticket availability with GPS, as I've wondered, when you had the old local area tickets, how did the driver issue the correct ticket, especially when you had a few crossover areas, for example both the Walsall & Sandwell tickets were valid between J9 & Wednesbury Bus Station, how did you make sure if you were getting on in that section towards Walsall, you got a Walsall ticket & not a Sandwell ticket?

I was thinking something similar operates on the X3, X51, 8 & 20(both WM & Coventry versions!).

We follow each other on X, so I could ask him, if he knows/what he issues, if that's ok with the mods?
Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on February 21, 2024, 10:55:49 PM
Quote from: Westy on February 21, 2024, 09:18:03 PMJust had a thought while I was in the shower.

We have a few drivers on here, but I suspect their duties don't involve out of county services, else we might have had an answer by now.

(Example being @karl724223, as I don't think Pensnett have any out of WM county duties?)

I think it's rare @Tony drives a bus in service & I don't recall him mentioning doing any driving in service since the fare / pass changes.

There is one other driver, known to some of us, that might have a partial answer, admittedly not a member on here.

He drives a route that operates both in & out of the WM county, that being the X3 to Lichfield(which he has mentioned on his own blog, so I'm not breaking any privacy rules AFAIK!), answer being Mark Fitchew.

Do Nx's INIT machines somehow adjust the ticket availability with GPS, as I've wondered, when you had the old local area tickets, how did the driver issue the correct ticket, especially when you had a few crossover areas, for example both the Walsall & Sandwell tickets were valid between J9 & Wednesbury Bus Station, how did you make sure if you were getting on in that section towards Walsall, you got a Walsall ticket & not a Sandwell ticket?

I was thinking something similar operates on the X3, X51, 8 & 20(both WM & Coventry versions!).

We follow each other on X, so I could ask him, if he knows/what he issues, if that's ok with the mods?
I once caught a 79 and asked for my usual Adult Daysaver at the time £4.00 we were in Darlaston at the time as I went to put the Ticket in my Wallet I realised it was a Sandwell and Dudley ticket I didn't even know WN Buses could issue them, went downstairs at Wolverhampton and told the Driver he printed a new one and said it was the Ticket Machine which had made an issue. I'm sure at one point Darlaston was able to have both the Walsall Ticket and Sandwell and Dudley might be wrong. At this point that may have ended so if it was GPS the ticket Machine on that bus classes Darlaston as Sandwell and Dudley Fare Zone. I was more surprised a WN Veichle had it to be honest
Title: Re: Fare rise and ticket changes July 2023
Post by: MW on February 21, 2024, 11:11:38 PM
Quote from: Westy on February 21, 2024, 09:18:03 PMJust had a thought while I was in the shower.

We have a few drivers on here, but I suspect their duties don't involve out of county services, else we might have had an answer by now.

(Example being @karl724223, as I don't think Pensnett have any out of WM county duties?)

I think it's rare @Tony drives a bus in service & I don't recall him mentioning doing any driving in service since the fare / pass changes.

There is one other driver, known to some of us, that might have a partial answer, admittedly not a member on here.

He drives a route that operates both in & out of the WM county, that being the X3 to Lichfield(which he has mentioned on his own blog, so I'm not breaking any privacy rules AFAIK!), answer being Mark Fitchew.

Do Nx's INIT machines somehow adjust the ticket availability with GPS, as I've wondered, when you had the old local area tickets, how did the driver issue the correct ticket, especially when you had a few crossover areas, for example both the Walsall & Sandwell tickets were valid between J9 & Wednesbury Bus Station, how did you make sure if you were getting on in that section towards Walsall, you got a Walsall ticket & not a Sandwell ticket?

I was thinking something similar operates on the X3, X51, 8 & 20(both WM & Coventry versions!).

We follow each other on X, so I could ask him, if he knows/what he issues, if that's ok with the mods?

There's a Daysaver menu with all the relevant Day tickets. GPS/Automatic Fare Stage allows for correct tickets to be available for the driver to choose. It's quite simple. 

Ticketer does the same thing.

You can also have "time based" tickets such as the pre-930AM Concs, which cannot be issued after 930.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on February 22, 2024, 07:15:05 AM
Quote from: MW on February 21, 2024, 11:11:38 PMThere's a Daysaver menu with all the relevant Day tickets. GPS/Automatic Fare Stage allows for correct tickets to be available for the driver to choose. It's quite simple.

Ticketer does the same thing.

You can also have "time based" tickets such as the pre-930AM Concs, which cannot be issued after 930.
So, in the example quoted by @BlackCountryBusSpotter , could the machine be overridden, for example, I've done this in the past with the old Black Country Faresaver, if I needed to get from Bilston to Walsall, but I missed a 34 or 39, but knew I could get a 79 to Darlo & change to another bus there, the Wolves 79 could only issue the Sandwell ticket, as it goes into Sandwell afterwards?

What about the 11/11a then I wonder?
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on February 22, 2024, 11:11:24 AM
Quote from: BlackCountryBusSpotter on February 21, 2024, 10:55:49 PMI once caught a 79 and asked for my usual Adult Daysaver at the time £4.00 we were in Darlaston at the time as I went to put the Ticket in my Wallet I realised it was a Sandwell and Dudley ticket I didn't even know WN Buses could issue them, went downstairs at Wolverhampton and told the Driver he printed a new one and said it was the Ticket Machine which had made an issue. I'm sure at one point Darlaston was able to have both the Walsall Ticket and Sandwell and Dudley might be wrong. At this point that may have ended so if it was GPS the ticket Machine on that bus classes Darlaston as Sandwell and Dudley Fare Zone. I was more surprised a WN Veichle had it to be honest
This was a problem on the WN operated 15/16 too as from time to time passengers either deliberately or accidentally travelled to Wolverhampton using a Dudley & Sandwell daysaver.  
Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on February 22, 2024, 02:32:40 PM
Quote from: Rachvince53 on February 22, 2024, 11:11:24 AMThis was a problem on the WN operated 15/16 too as from time to time passengers either deliberately or accidentally travelled to Wolverhampton using a Dudley & Sandwell daysaver. 
I wouldn't have minded if I was going to West Bromwich or got say the 11/11A but I either had to get the Number 1 towards Tettenhall or the Number 10 and I knew it wouldn't be accepted and I had already used my £4 so I did the right thing. 
Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on March 16, 2024, 10:27:05 AM
Question if I was going from Darlaston to Cannock would I have to ask for a Daysaver Extra or is a normal daysaver valid on the X51 To the designer village. I am not sure if I will go to Cannock as the shop I would want is in Cannock and Perry Barr and maybe Merry Hill
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on March 16, 2024, 11:09:54 AM
Quote from: BlackCountryBusSpotter on March 16, 2024, 10:27:05 AMQuestion if I was going from Darlaston to Cannock would I have to ask for a Daysaver Extra or is a normal daysaver valid on the X51 To the designer village. I am not sure if I will go to Cannock as the shop I would want is in Cannock and Perry Barr and maybe Merry Hill
You would need a Daysaver Extra. Normal daysaver (aka nBus) is not valid beyond the West Midlands boundary on the X51. 
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on March 16, 2024, 11:23:11 AM
Quote from: Rachvince53 on March 16, 2024, 11:09:54 AMYou would need a Daysaver Extra. Normal daysaver (aka nBus) is not valid beyond the West Midlands boundary on the X51.
The impression I got was that the N Bus is valid on all services including nx services over the boundary, but if you were to board the X13/891 in Coleshill  or X51 in Cannock you'd be given a daysaver extra with them being out of the area?

"Unlimited travel on all bus operators within the nBus zone and on all National Express buses.
Our drivers are unable to give change so if you pay with cash please use the exact fare."
https://nxbus.co.uk/west-midlands/tickets-prices/single-trips-day-tickets

Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on March 16, 2024, 11:33:18 AM
Quote from: Rachvince53 on March 16, 2024, 11:09:54 AMYou would need a Daysaver Extra. Normal daysaver (aka nBus) is not valid beyond the West Midlands boundary on the X51.
I thought Cannock was In the West Midlands but maybe not in terms Of the NXWM area hence I wasn't sure 
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on March 16, 2024, 12:21:02 PM
Quote from: BlackCountryBusSpotter on March 16, 2024, 11:33:18 AMI thought Cannock was In the West Midlands but maybe not in terms Of the NXWM area hence I wasn't sure

Now Rereading the info on the NX website I'm confused too!
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on March 16, 2024, 01:53:21 PM
Well, they've been asked on X recently by me & @Stu but no answer was forthcoming, so that's that then!
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on March 16, 2024, 03:34:28 PM
Quote from: BlackCountryBusSpotter on March 16, 2024, 11:33:18 AMI thought Cannock was In the West Midlands but maybe not in terms Of the NXWM area hence I wasn't sure
Cannock is outside the West Midlands (it's in Staffordshire)  but now within the NXWM area. 
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on March 16, 2024, 04:46:39 PM
Quote from: BlackCountryBusSpotter on March 16, 2024, 11:33:18 AMI thought Cannock was In the West Midlands but maybe not in terms Of the NXWM area hence I wasn't sure
The 'NXWM area' is anywhere served by an NX Bus service.

(https://nxbus.co.uk/media/12145/nationalexpressbus-ouroperatingarea-map-jan2024_operating-area-1-1-min.jpg)
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on March 16, 2024, 06:29:36 PM
Quote from: Westy on March 16, 2024, 01:53:21 PMWell, they've been asked on X recently by me & @Stu but no answer was forthcoming, so that's that then!
You'll struggle to get any definitive answer from the social media 'team' who clearly don't work for the company but are some outsourced agency, hence why when someone asked about the 51 service in Coventry (which NX only partially operate on Sundays) they were given a link to the timetable of the 51 Birmingham-Walsall service. :rolleyes:

This is my interpretation and is by no means definitive.

If you buy a Daysaver on ANY NX Bus, it is valid on ALL bus services operated by NX Bus, as well as all other operators' services within the nBus area (shown on the map in my previous reply).

If you buy an nBus day ticket (or have a weekly/monthly nBus pass), it is only valid on ALL operators' services within the nBus area.

To travel beyond the nBus area with your nBus ticket/pass, you would need to either buy two single tickets on an NX Bus, or buy a Daysaver. The same would be expected if you were to travel on a Diamond or Arriva service that went outside the nBus area.

I'm still not sure where the 'Daysaver Extra' comes in. I'm presuming that if one was to board an NX Bus in Rugby or Lichfield, they can still be issued with a Daysaver ticket, which would be valid on ALL NX Bus services, as well as others within the nBus area.

But you couldn't use this on any other operators' services outside of the nBus area, which is fair enough.

With them being the same price, what exactly is the difference between an NX Daysaver and an NX Daysaver Extra then?

Now if Daysaver Extra tickets are only issued outside of the nBus area, they must surely be valid on all NX Bus services

Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on March 16, 2024, 07:06:17 PM
N bus tickets valid in tfwm land all operators 
Daysaver extra valid on nx buses only issued outside tfwm land 
One thing you've all missed is revenue on a daysaver extra ticket Nxwm get full £4.50
When bus is outside tfwm land I think the nbus ticket goes of the ticket machine so only daysaver extra can be issued outside tfwm land 
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on March 16, 2024, 10:45:16 PM
Quote from: Stu on March 16, 2024, 06:29:36 PMYou'll struggle to get any definitive answer from the social media 'team' who clearly don't work for the company but are some outsourced agency, hence why when someone asked about the 51 service in Coventry (which NX only partially operate on Sundays) they were given a link to the timetable of the 51 Birmingham-Walsall service. :rolleyes:

This is my interpretation and is by no means definitive.

If you buy a Daysaver on ANY NX Bus, it is valid on ALL bus services operated by NX Bus, as well as all other operators' services within the nBus area (shown on the map in my previous reply).

If you buy an nBus day ticket (or have a weekly/monthly nBus pass), it is only valid on ALL operators' services within the nBus area.

To travel beyond the nBus area with your nBus ticket/pass, you would need to either buy two single tickets on an NX Bus, or buy a Daysaver. The same would be expected if you were to travel on a Diamond or Arriva service that went outside the nBus area.

I'm still not sure where the 'Daysaver Extra' comes in. I'm presuming that if one was to board an NX Bus in Rugby or Lichfield, they can still be issued with a Daysaver ticket, which would be valid on ALL NX Bus services, as well as others within the nBus area.

But you couldn't use this on any other operators' services outside of the nBus area, which is fair enough.

With them being the same price, what exactly is the difference between an NX Daysaver and an NX Daysaver Extra then?

Now if Daysaver Extra tickets are only issued outside of the nBus area, they must surely be valid on all NX Bus services


But I managed both Cannock(X51) & Lichfield(8) on my NBus Regional monthly pass both ways, which you're saying, if I read it right, can't happen! (And the driver never queried it either)

I'd expect to pay on Chaserider 36 to go to Lichfield though.

The Dayticket question is another issue.

Also the Nbus 'area' has in the main, always been defined as the West Midlands County boundary, with certain bits added on later for various reasons.

The map you quoted seems to be the only map available thesedays, as the old ones published online by TFwm, when you had the old area passes, seems to have disappeared off the web now, else both maps could've been compared.

Also found this online :

Swift outside the West Midlands | Transport for West Midlands (tfwm.org.uk) (https://www.tfwm.org.uk/swift-and-tickets/swift-outside-the-west-midlands/)
Title: Re: Fare rise and ticket changes July 2023
Post by: JPC on March 17, 2024, 01:10:19 PM
Quote from: karl724223 on March 16, 2024, 07:06:17 PMN bus tickets valid in tfwm land all operators
Daysaver extra valid on nx buses only issued outside tfwm land
One thing you've all missed is revenue on a daysaver extra ticket Nxwm get full £4.50
When bus is outside tfwm land I think the nbus ticket goes of the ticket machine so only daysaver extra can be issued outside tfwm land

This is always what I thought since the start, with nearly all NX tickets being morphed into a 'nBus West Midlands' this has created the benefit that NX drivers no longer have to deal with the hassle of ticket boundaries on nBus or local area tickets, the only exception to this is the NXCov Student ticket which I think only exists because Stagecoach has a similar product.

The issue remains with the Daysaver Extra infomation which is suggesting what was the old rules, i.e (NX)Daysaver not nBus applies for travelling on NX buses outside the nBus zone, however that is no longer the case apparently.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on March 17, 2024, 01:24:43 PM
There's a bloke at work I know that lives in Cheslyn Hay, that goes to the Villa.

Sure I've given him the X51 timetable in the past.

Must ask him how he gets there!
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on March 17, 2024, 01:44:25 PM
Quote from: JPC on March 17, 2024, 01:10:19 PMthe only exception to this is the NXCov Student ticket which I think only exists because Stagecoach has a similar product.
It looks like this is why Coventry seem to have a cheaper monthly/termly pass as stagecoach seem to run this ticket
https://tiscon-maps-stagecoachbus.s3.amazonaws.com/ZoneMaps/Midlands/Leamington%20%26%20Stratford/Leamington%20Unirider%20Zone%20Map.pdf

But i'm sure the NX one covers journey options stagecoach don't do, such as Coventry to Uni of Warwick hence the dotted line.
Title: Re: Fare rise and ticket changes July 2023
Post by: Justin Tyme on March 17, 2024, 04:48:34 PM
Quote from: karl724223 on March 16, 2024, 07:06:17 PMN bus tickets valid in tfwm land all operators

Yes.  When I get an nBus day ticket on an NXWM bus, the ticket says:-

  "NOT VALID ON OTHER OPERATORS OUTSIDE OF THE WEST MIDLANDS"

So clearly, it's valid on all NXWM and NXC services everywhere plus all operators in TfWM land.  I have travelled on NX buses to Nuneaton and Rugby (among other "outside" towns) using nBus day tickets issued on NXWM buses without any issues.  What I haven't tried yet is doing the same using nBus tickets issued by other operators.

Quote from: karl724223 on March 16, 2024, 07:06:17 PMDaysaver extra valid on nx buses only issued outside tfwm land
When bus is outside tfwm land I think the nbus ticket goes of the ticket machine so only daysaver extra can be issued outside tfwm land

That makes sense to me.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on March 17, 2024, 07:54:52 PM
Quote from: Justin Tyme on March 17, 2024, 04:48:34 PMYes.  When I get an nBus day ticket on an NXWM bus, the ticket says:-

  "NOT VALID ON OTHER OPERATORS OUTSIDE OF THE WEST MIDLANDS"

So clearly, it's valid on all NXWM and NXC services everywhere plus all operators in TfWM land.  I have travelled on NX buses to Nuneaton and Rugby (among other "outside" towns) using nBus day tickets issued on NXWM buses without any issues.  What I haven't tried yet is doing the same using nBus tickets issued by other operators.

That makes sense to me.
I've just checked the one I had on the 7th March while I was off work off an NX vehicle, and it doesn't say that at all!
Title: Re: Fare rise and ticket changes July 2023
Post by: Rachvince53 on March 17, 2024, 08:11:32 PM
Quote from: Westy on March 16, 2024, 10:45:16 PMSwift outside the West Midlands | Transport for West Midlands (tfwm.org.uk) (https://www.tfwm.org.uk/swift-and-tickets/swift-outside-the-west-midlands/)
If you click on the above link and select Kidderminster,  it takes you to the Diamond website (they operate most services in the town). At the bottom of their page, it states "nBus is only valid in the West Midlands" which according to some comments is untrue for NX Buses. 
Title: Re: Fare rise and ticket changes July 2023
Post by: bususer28 on March 17, 2024, 09:04:33 PM
Interestingly enough I made a trip down to Bromsgrove on the 20 last Saturday and I used my Swift Go pass because of multi-operator capping. Having had a little look at my journey history, I was charged £4.50 for the cost of that day's nBus ticket but I was charged an additional £2 for what I can only assume was the journey I made on the 20 back from Bromsgrove. I appreciate that this only applies to Swift Go tickets but this would suggest that nBus day tickets on Swift Go are not valid outside the West Midlands although NX do accept them whilst other operators do not. I assume that if contactless were to be rolled out across all operators a similar thing may arise. 
It would be interesting to see if an mticket nBus day ticket would be accepted by NX readers outside the West Midlands county boundary. 
Title: Re: Fare rise and ticket changes July 2023
Post by: the trainbasher on March 17, 2024, 09:27:48 PM
QuoteIt would be interesting to see if an mticket nBus day ticket would be accepted by NX readers outside the West Midlands county boundary.
That and the "Daysavers" on the Uber app that NXWM are selling, if they are nbus ones or Daysaver Extras.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on March 18, 2024, 01:42:31 PM
Quote from: Westy on March 17, 2024, 01:24:43 PMThere's a bloke at work I know that lives in Cheslyn Hay, that goes to the Villa.

Sure I've given him the X51 timetable in the past.

Must ask him how he gets there!
He uses car or train, so bang goes that one!
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on April 05, 2024, 07:48:50 PM
Asked Mark Fitchew via one of his blogs, & this is his answer.

Bear in mind, he's a regular driver on the X3, which crosses the WM boundary into Staffs.

Regarding the N Bus, our Innit ticket machines automatically remove the option of issuing an N Bus outside the County, coming up with the NX Extra ticket instead, the same price but only valid on our buses.
We're able to issue these in the West Midlands as well but it's difficult, and indeed, confusing for passengers, to understand the difference between the two tickets, so, rather than having to ask every passenger if they're going beyong the boundary or not, we just issue an N Bus and accept them on return trips, making sure, if asked, that we let passengers know that out of the boundary, these tickets are only valid on NXWM buses. I hope that helps!


Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on April 27, 2024, 10:07:20 PM
If I was to get 4 buses Darlo to Walsall Walsall to Lichfield and then vice Versa. If I paid by Card would I pay £2 on four buses so £8 or would they charge me for a daysaver £4.50 or is it better to pay £4.50 on My first Bus in cash and know I don't have to pay again
Title: Re: Fare rise and ticket changes July 2023
Post by: j789 on April 27, 2024, 11:23:44 PM
Quote from: BlackCountryBusSpotter on April 27, 2024, 10:07:20 PMIf I was to get 4 buses Darlo to Walsall Walsall to Lichfield and then vice Versa. If I paid by Card would I pay £2 on four buses so £8 or would they charge me for a daysaver £4.50 or is it better to pay £4.50 on My first Bus in cash and know I don't have to pay again
It should cap it at £4.50 via card payments as long as you used NX buses for all trips. You may have an issue if you caught a non- NX bus in the West Mids on one trip though. I'm old school though and would much rather have a paper ticket so would pay cash knowing there won't be any issue then.
Title: Re: Fare rise and ticket changes July 2023
Post by: 2206 on April 28, 2024, 12:23:38 AM
Quote from: j789 on April 27, 2024, 11:23:44 PMIt should cap it at £4.50 via card payments as long as you used NX buses for all trips. You may have an issue if you caught a non- NX bus in the West Mids on one trip though. I'm old school though and would much rather have a paper ticket so would pay cash knowing there won't be any issue then.
If you ask the driver before scanning the card a paper ticket can be issued, 
Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on April 28, 2024, 10:53:22 AM
Quote from: 2206 on April 28, 2024, 12:23:38 AMIf you ask the driver before scanning the card a paper ticket can be issued,
Can I buy an Adult Daysaver with Card or would I still tap on every bus and show the ticket as I will be getting NX buses only as I'm sure with waiting times of the Train Vs the bus it would take the same amount of time from Walsall to Lichfield and the bus is cheaper
Title: Re: Fare rise and ticket changes July 2023
Post by: mesub on April 28, 2024, 08:28:11 PM
Quote from: BlackCountryBusSpotter on April 28, 2024, 10:53:22 AMCan I buy an Adult Daysaver with Card or would I still tap on every bus and show the ticket as I will be getting NX buses only as I'm sure with waiting times of the Train Vs the bus it would take the same amount of time from Walsall to Lichfield and the bus is cheaper


Just buy it on card. Once you've got the paper daysaver ticket, it's exactly like you've paid it in cash, so you would just show the paper ticket to the driver.
Title: Re: Fare rise and ticket changes July 2023
Post by: Stu on April 28, 2024, 09:31:33 PM
Quote from: BlackCountryBusSpotter on April 28, 2024, 10:53:22 AMCan I buy an Adult Daysaver with Card or would I still tap on every bus and show the ticket as I will be getting NX buses only as I'm sure with waiting times of the Train Vs the bus it would take the same amount of time from Walsall to Lichfield and the bus is cheaper

Yes, just tell the driver what ticket you want BEFORE tapping your card on the reader, only do so once the display on the reader prompts you.

That's a mistake a lot of people make.
Title: Re: Fare rise and ticket changes July 2023
Post by: BlackCountryBusSpotter on April 29, 2024, 10:57:50 AM
Quote from: Stu on April 28, 2024, 09:31:33 PMYes, just tell the driver what ticket you want BEFORE tapping your card on the reader, only do so once the display on the reader prompts you.

That's a mistake a lot of people make.

OK I assume it will prompt me when the Driver prints the ticket so I will pay attention to that.
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on April 29, 2024, 04:08:18 PM
Question for mobile users.

Is there any ticket currently available, that is still operator specific?

The reason is, someone just tried to use a mobile phone ticket on the 326, & appeared to be refused.

Ticket holder or driver not clued up, or something Im not aware of?
Title: Re: Fare rise and ticket changes July 2023
Post by: karl724223 on April 29, 2024, 04:10:14 PM
Quote from: Westy on April 29, 2024, 04:08:18 PMQuestion for mobile users.

Is there any ticket currently available, that is still operator specific?

The reason is, someone just tried to use a mobile phone ticket on the 326, & appeared to be refused.

Ticket holder or driver not clued up, or something Im not aware of?
Wb didn't you ask the passenger or the driver whilst you was there 🤔
Title: Re: Fare rise and ticket changes July 2023
Post by: Tony on April 29, 2024, 04:34:29 PM
Quote from: Westy on April 29, 2024, 04:08:18 PMQuestion for mobile users.

Is there any ticket currently available, that is still operator specific?

The reason is, someone just tried to use a mobile phone ticket on the 326, & appeared to be refused.

Ticket holder or driver not clued up, or something Im not aware of?
Was it in date? Was it a screenshot?
Title: Re: Fare rise and ticket changes July 2023
Post by: Westy on April 29, 2024, 06:21:43 PM
I dont know, but I had to help someone out a few months ago, as he didnt know he could use his Nbus mobile ticket on Diamond, as he'd been paying on them, but using the phone on Nx, until I pointed it out to him.

(If it had been the Diamond driver I normally talk to, when they drive the route, I'd would've asked them, but it wasn't!)