WM Bus Photos Forum

West Midlands Buses in Discussion => National Express West Midlands => Topic started by: Stu on November 12, 2013, 06:54:10 PM

Title: Revenue Protection
Post by: Stu on November 12, 2013, 06:54:10 PM
First of all, would like to commend the Revenue Protection team for the work they do in getting the non-paying scroungers off our buses and up in front of the police.

They got themselves a nice little haul off the 37 I was on this evening too in Sparkbrook; it does make me chuckle inside watching them trying to scurry off, not realising that they're going to be asked to show a valid ticket or pass as they get off!

And there were some classics this evening; the usual "i've already put my ticket in the bin" - yes, that's why you should keep your ticket with you at all times! (the bin of course containing tickets timed hours ago)

Then there was the lad who had a child ticket who told the inspector he was 17 (lol  ::)) and then once off the bus and in front of a police officer stated he was 25!  :D

And of course the 'gobshite' who knows he's in the wrong, and refuses to leave the bus when asked by the inspector, but changes his tune, while still being mouthy, when the police officers get on to remove him.

Just a tiny little suggestion to make, it would be a nice gesture if once the offenders have been removed, and the bus is free to go again, if one of the inspectors could just say a courtesy 'thank you' to all the honest passengers left on board, before letting the driver continue.

Keep up the great work!  ;)
Title: Re: Revenue Protection
Post by: Tony on November 12, 2013, 08:13:44 PM
Quote from: Stu on November 12, 2013, 06:54:10 PM
First of all, would like to commend the Revenue Protection team for the work they do in getting the non-paying scroungers off our buses and up in front of the police.

They got themselves a nice little haul off the 37 I was on this evening too in Sparkbrook; it does make me chuckle inside watching them trying to scurry off, not realising that they're going to be asked to show a valid ticket or pass as they get off!

And there were some classics this evening; the usual "i've already put my ticket in the bin" - yes, that's why you should keep your ticket with you at all times! (the bin of course containing tickets timed hours ago)

Then there was the lad who had a child ticket who told the inspector he was 17 (lol  ::)) and then once off the bus and in front of a police officer stated he was 25!  :D

And of course the 'gobshite' who knows he's in the wrong, and refuses to leave the bus when asked by the inspector, but changes his tune, while still being mouthy, when the police officers get on to remove him.

Just a tiny little suggestion to make, it would be a nice gesture if once the offenders have been removed, and the bus is free to go again, if one of the inspectors could just say a courtesy 'thank you' to all the honest passengers left on board, before letting the driver continue.

Keep up the great work!  ;)

I was the inspector who checked the bin and who you passed a comment to about the age.  We do normally say thank you but with 5 people being taken off that bus and only 4 inspectors there it was more important to get that bus moving again and us dealing with the non payers
Title: Re: Revenue Protection
Post by: Stu on November 12, 2013, 08:29:57 PM
As I'm sure I've stated before, I really don't mind my journey being held up, as I find it quite amusing to watch!

Actually it was the girl sat by the front door who overheard the lad telling the Safer Travel copper he was actually 25. She did later on give the driver a mouthful when he refused to drop her off before the Seeleys Road stop in Tyseley, just because the traffic was crawling. And then another chap joined in, stating that the driver was 'imprisoning her by refusing to let her off'!

Quite an eventful journey home!

But again, thank you for the stellar work you do, not just in getting the undesirables off our buses, but for this forum too Tony!  ;)
Title: Re: Revenue Protection
Post by: settlerman on November 12, 2013, 09:27:30 PM
In the last few months I have twice been alighting a bus where the revenue squad have been waiting. The first time I was stopped from getting off until I showed my pass so the second time I knew what to expect. I realise what a difficult job it must be but can a passenger be physically stopped from getting off a bus?
Title: Re: Revenue Protection
Post by: Tony on November 12, 2013, 09:43:43 PM
Quote from: settlerman on November 12, 2013, 09:27:30 PM
In the last few months I have twice been alighting a bus where the revenue squad have been waiting. The first time I was stopped from getting off until I showed my pass so the second time I knew what to expect. I realise what a difficult job it must be but can a passenger be physically stopped from getting off a bus?

We don't physically stop anyone from leaving. None of us ever touch anybody other than in self defense. But if you leave a bus without showing a valid ticket then the police may stop you walking away as they have the legal powers to stop and search anyone who a driver or inspector suspects may have an article used to commit the act of 'fraud by misrepresentation' on them. Anybody who has boarded a bus and shown the driver an out of date or altered ticket or pass, one belonging to another person, or who is using a child ticket or pass they are not entitled to is committing the offense of fraud by misrepresentation. This ticket/pass is the article the police have the powers to search for.
Title: Re: Revenue Protection
Post by: BU07 LGO on November 12, 2013, 11:01:30 PM
I was on a 33 and they caught one man and he waited till his stop and casually strolled off the bus!

Another one I saw was a man didn't have a ticket and he said to the inspector "come on brother we're both black do me a favour" and he let him get away with it!
Title: Re: Revenue Protection
Post by: Westy on November 13, 2013, 05:37:09 AM
Quote from: BU07 LGO on November 12, 2013, 11:01:30 PM
I was on a 33 and they caught one man and he waited till his stop and casually strolled off the bus!

Another one I saw was a man didn't have a ticket and he said to the inspector "come on brother we're both black do me a favour" and he let him get away with it!

I suppose if he had been 'done', he would've called the inspector some sort of traitor or whatever the current slang is!

Honestly,  it is unbelievable sometimes!
Title: Re: Revenue Protection
Post by: YWDriver on November 13, 2013, 10:26:05 AM
I must have met you yesterday Tony without even realising. I was on a 2 service coming out of city at around 4:45. I think you took a young lad off for having an out of date travel card and I almost drove off without him ! (First post by the way so hello everyone!)
Title: Re: Revenue Protection
Post by: notepanel on November 13, 2013, 12:07:17 PM
Quote from: YWDriver on November 13, 2013, 10:26:05 AM
I must have met you yesterday Tony without even realising. I was on a 2 service coming out of city at around 4:45. I think you took a young lad off for having an out of date travel card and I almost drove off without him ! (First post by the way so hello everyone!)

Welcome to the forum! Your post has got me thinking, and a possible question for Tony,  what happens to a genuine child with an out of date ticket? If they are fined is that made out to the parent/guardian? Thanks
Title: Re: Revenue Protection
Post by: B.C Driver on November 13, 2013, 01:04:38 PM
Best one I had was a youth who altered his bus pass to make it last untill Feb 31st!
Title: Re: Revenue Protection
Post by: nitromatt1 on November 13, 2013, 03:40:05 PM
Tony,

If you find a passenger using an out of date travelcard when revenue checking, do you charge them a single fare or standard fare? What action would you take if they refuse/cannot pay?
Title: Re: Revenue Protection
Post by: Tony on November 13, 2013, 03:42:09 PM
Quote from: nitromatt1 on November 13, 2013, 03:40:05 PM
Tony,

If you find a passenger using an out of date travelcard when revenue checking, do you charge them a single fare or standard fare? What action would you take if they refuse/cannot pay?

They are charged the standard fare plus liquidated damages back to the date the travelcard expired
Title: Re: Revenue Protection
Post by: mranon on November 13, 2013, 08:01:02 PM
id like to see revenue protection squad out and about on some wn routes. the amount of dodgy people with fingers over dates etc is unbelievable
Title: Re: Revenue Protection
Post by: Tony on November 13, 2013, 08:03:35 PM
Quote from: mranon on November 13, 2013, 08:01:02 PM
id like to see revenue protection squad out and about on some wn routes. the amount of dodgy people with fingers over dates etc is unbelievable

Revenue teams are regularly in Wolverhampton. Low Hill police are some of the best police to work with
Title: Re: Revenue Protection
Post by: danny on November 14, 2013, 09:00:59 PM
I have a question, which is kind of relevant, what is the practice when a driver notices an out of date ticket being used, challenges the person using it and they refuse to leave the bus, I ask this because a couple of weeks ago, on a Sunday. A young guy did this, and our driver (who in my opinion was in the right) stopped the engine and refused to move, however. I along with most of the people on the bus (you get chatting after a while) were on our way to work. Left within plenty of time to get to work with time for traffic, then had to sit their because of one person being a idiot. We ended up hopping on a bus which followed some 20 minutes late. I have full on respect for the revenue team and driving staff for doing their job and am always polite and plesant to both when if called back for whatever reason or the bus is inspected, they have a job to do, but In the same respect, so do I, this isn't me having ago as fully respect everyone's thoughts but where is the line drawn in these situations.
Title: Re: Revenue Protection
Post by: Kevin on November 14, 2013, 09:16:06 PM
Basically you're never going to win are you? You either do what that driver did and wait so that some scum don't get it their way but a lot of other innocent people lose out, or you accept it anyway and drive on, letting the scum get away with it yet again but at least everyone else on the bus gets on ok.

Have to say it doesn't always end like that, some of the scum don't have quite enough balls and when they realise the driver won't stand for it they give up (under a tirade of abuse). I remember a few months ago I caught the 14 when Tony was driving it, coming towards Stechford someone tried to cheat and Tony wasn't having it, threatening to call the police when they started getting mouthy.
Title: Re: Revenue Protection
Post by: danny on November 14, 2013, 09:25:09 PM
It was actually my first experience of someone flat out refusing to leave a bus I was shocked. Normally they do jog on, think on one ocasion the driver did let it slide but that was a late evening service.
Title: Re: Revenue Protection
Post by: Lukeee on November 14, 2013, 10:14:23 PM
Have seen that happen a few years ago, scum gets on and refuses to leave, within 30 seconds there was a fight on the bus and the scum was quite literally thrown off.
Title: Re: Revenue Protection
Post by: B.C Driver on November 15, 2013, 02:37:24 AM
Quote from: danny on November 14, 2013, 09:25:09 PM
It was actually my first experience of someone flat out refusing to leave a bus I was shocked. Normally they do jog on, think on one ocasion the driver did let it slide but that was a late evening service.

I love it when they refuse to get off, especially if its early on in my shift. I switch off the engine and if they still dont take the hint I explain to them that I am due to finish at 1am and I am prepared to sit here till that time, then proceed to start reading my newspaper. They soon realise that they are not going to win.

Another one is to switch off the engine and explain to them in a slightly raised voice that "you're holding up the bus and all these people want to get home". that usually gets the other passengers on your side.
Title: Re: Revenue Protection
Post by: settlerman on December 16, 2013, 06:22:50 PM
Revenue lads were busy on the Soho Road today. Three passengers on upper deck were asked to get off. One refused but when two police officers came upstairs he reluctantly went. Not a happy camper. One of the others insisted he was only 15 years old but admitted his birthday was 1995. Another was moaning that his 24 year old daughter only looked 15 that's why she travelled on a childs fare. Good entertainment. Well done to the Revenue lads and lasses.
Title: Re: Revenue Protection
Post by: Tony on December 16, 2013, 07:01:27 PM
Quote from: settlerman on December 16, 2013, 06:22:50 PM
Revenue lads were busy on the Soho Road today. Three passengers on upper deck were asked to get off. One refused but when two police officers came upstairs he reluctantly went. Not a happy camper. One of the others insisted he was only 15 years old but admitted his birthday was 1995. Another was moaning that his 24 year old daughter only looked 15 that's why she travelled on a childs fare. Good entertainment. Well done to the Revenue lads and lasses.

Yes, 13 of us there for 3 hours. Someone arrested on suspicion of a serious assault on one of our colleagues a few months back as well, so a very successful operation.
Title: Re: Revenue Protection
Post by: Stuharris 6360 on December 16, 2013, 09:57:27 PM
Quote from: settlerman on December 16, 2013, 06:22:50 PM
Revenue lads were busy on the Soho Road today. Three passengers on upper deck were asked to get off. One refused but when two police officers came upstairs he reluctantly went. Not a happy camper. One of the others insisted he was only 15 years old but admitted his birthday was 1995. Another was moaning that his 24 year old daughter only looked 15 that's why she travelled on a childs fare. Good entertainment. Well done to the Revenue lads and lasses.

I love the excuses they give, one i have seen a couple of times later, the person got on bought his ticket and immediately put it in the used ticket bin, unbelievable.  ::) ::)
Title: Re: Revenue Protection
Post by: Ashley on December 17, 2013, 11:41:12 PM
A couple of weeks ago I watched a 39 get checked by inspectors outside Bilston street police Station, two out of the emergency exit straight away and at least six were carted off for out of date tickets or passes.

Another story of fare evaders

A woman got on the 62 at asda one day going into Wolverhampton, she presented to the driver an nbus child daysaver she had purchased on a Travel express bus, the woman was 35, driver wasnt standing for it so she threw some coins in the slot and had a grumble to herself from the back of the bus, makes you wonder
Title: Re: Revenue Protection
Post by: Westy on December 18, 2013, 05:44:55 AM
Quote from: Ashley on December 17, 2013, 11:41:12 PM
A couple of weeks ago I watched a 39 get checked by inspectors outside Bilston street police Station, two out of the emergency exit straight away and at least six were carted off for out of date tickets or passes.

Another story of fare evaders

A woman got on the 62 at asda one day going into Wolverhampton, she presented to the driver an nbus child daysaver she had purchased on a Travel express bus, the woman was 35, driver wasnt standing for it so she threw some coins in the slot and had a grumble to herself from the back of the bus, makes you wonder

Surely that's the fault of Travel Express for selling it in the first place & the passenger for not checking it?

I've had a couple of instances recently where we've asked for a Daysaver on Nx and got given a day return. Luckily it was spotted in time and reissued.

Back in the days of multiple fares, where a child fare value matched an adult fare value, I believe on the old Autofare machines there was a button to toggle between adult & child fares and most of the time it was easier for the driver to select the same value on the adult fare rather than toggle the child version!
Title: Re: Revenue Protection
Post by: Ex BC driver on February 04, 2014, 07:42:54 PM
Someone has told me about this group on facebook https://www.facebook.com/groups/142101272563687/?fref=ts
Title: Re: Revenue Protection
Post by: Liberator9 on February 04, 2014, 07:58:11 PM
Odd and slightly worrying group; stupid inaccurate info as well; "no evening savers" well what is the evening five ticket for then? Plus they don't operate train services round here; barely operate any in the country now. What is the point of targeting the inspectors; they don't decide the fares!
Title: Re: Revenue Protection
Post by: the trainbasher on February 04, 2014, 08:02:16 PM
Tempted to join to post fake information Just to wind then up :-)
Title: Re: Revenue Protection
Post by: Liberator9 on February 04, 2014, 08:08:12 PM
 ;D Good idea!
Title: Re: Revenue Protection
Post by: Tony on February 04, 2014, 08:10:18 PM
Quote from: the trainbasher on February 04, 2014, 08:02:16 PM
Tempted to join to post fake information Just to wind then up :-)

Yes, for instance, when checks are being carried out Nechells Parkway, post they are on Duddeston Manor Road, and all the 14 fare dodgers will be on the 55/94 and get caught!
Title: Re: Revenue Protection
Post by: Stu on February 04, 2014, 08:20:04 PM
I've requested to join the group, just so I can see what's being posted... though I can probably imagine already...

QuoteThis group is dedicated to publically distribute the locations of West Midlands Travel Inspectors; WMT bus fares has spiraled grossly out of control in times of hardships. Evening savers are no longer available, child fare is now not available beyond 10 o'clock. Fares have been raised twice within the last 12 months. National Express, the same company who operate our coaches, train and bus services have been criticised by Travel Watchdogs over increasing minimum fare prices.

Time may be hard, but still no excuse to try and get 'free' travel on the buses. Fares go up because some people think they are owed free travel.

Milk goes up in price, but people don't go robbing milk from supermarkets do they? (OK maybe some people do!)

Title: Re: Revenue Protection
Post by: Liberator9 on February 04, 2014, 08:25:27 PM
I agree Stu; if they can't afford to get on a bus (I'm sure most of them can as they have the means to be on facebook) then they can walk or get in the car. If people like this do this then NX will simply continue putting up fares to make up for the lost revenue of passengers travelling for free.
Title: Re: Revenue Protection
Post by: PM on February 04, 2014, 08:28:32 PM
The claims they make are just total nonsense-fares have not been raised as they say and fares they claim aren't available are. It is a complete disgrace and group of people who need to be caught and hopefully Tony and others will play a part in forcing them to pay what they owe.

Anyone see the documentary on London's Buses the other day that trainbasher mentioned-that showed some of London's revenue protection team in action which was good to see....
Title: Re: Revenue Protection
Post by: Stu on February 04, 2014, 08:29:30 PM
Quote from: Liberator9 on February 04, 2014, 08:25:27 PM
I agree Stu; if they can't afford to get on a bus (I'm sure most of them can as they have the means to be on facebook) then they can walk or get in the car. If people like this do this then NX will simply continue putting up fares to make up for the lost revenue of passengers travelling for free.

True, they can claim hardship as a reason for not paying the correct fare, but guaranteed they can afford the pack of cigarettes, or the cannabis, that they'll then smoke upstairs once they get on!
Title: Re: Revenue Protection
Post by: trident4370 on February 04, 2014, 08:30:17 PM
Not to mention they can afford the tin cans, sorry phones they annoy other passengers with by holding a rap contest...
Title: Re: Revenue Protection
Post by: Ex BC driver on February 04, 2014, 08:30:48 PM
Quote from: Stu on February 04, 2014, 08:20:04 PM
I've requested to join the group, just so I can see what's being posted... though I can probably imagine already...

QuoteThis group is dedicated to publically distribute the locations of West Midlands Travel Inspectors; WMT bus fares has spiraled grossly out of control in times of hardships. Evening savers are no longer available, child fare is now not available beyond 10 o'clock. Fares have been raised twice within the last 12 months. National Express, the same company who operate our coaches, train and bus services have been criticised by Travel Watchdogs over increasing minimum fare prices.

Time may be hard, but still no excuse to try and get 'free' travel on the buses. Fares go up because some people think they are owed free travel.

Milk goes up in price, but people don't go robbing milk from supermarkets do they? (OK maybe some people do!)

Reminds me of when commuters moaned that the rail fares were going up, but then someone said that some of these commuters would still pay £3.00 odd for a coffee on their commute.
I was going to join the group to get it closed however my facebook profile pic is of me driving 2128, and I've seen that I have friends who are in the group
Title: Re: Revenue Protection
Post by: Stu on February 04, 2014, 08:33:41 PM
Quote from: DiamondDart on February 04, 2014, 08:28:32 PM
The claims they make are just total nonsense-fares have not been raised as they say and fares they claim aren't available are. It is a complete disgrace and group of people who need to be caught and hopefully Tony and others will play a part in forcing them to pay what they owe.

Anyone see the documentary on London's Buses the other day that trainbasher mentioned-that showed some of London's revenue protection team in action which was good to see....

Exactly, the claims made are just seeming justification; why else would there be a 'closed' group on Facebook purely to reveal the locations of ticket inspectors, other than for the purpose of warning 'serial offenders' that ticket patrols are in operation and to avoid travelling with dodgy tickets at those times/places?

Title: Re: Revenue Protection
Post by: Liberator9 on February 04, 2014, 08:38:21 PM
The Routemasters episode on Sunday was excellent; they do a really good job by the looks of things and from what I've seen of the West Midlands Inspectors they seem to be emulating this success. Just the other week had two inspectors get on to check passes near Solihull College on the 76 and no surprise one young lady had to be taken off as her ticket was clearly a child one when she wasn't.
Title: Re: Revenue Protection
Post by: Liverpool Street on February 04, 2014, 08:47:19 PM
Can someone post a screenshot? I refuse to be a part of the facebook.

- - But reading what has been posted above, it's a truly sickening development of how low these scumbags can go.

I hope they all get rounded up and imprisoned. It is still theft. It is still a crime. But as the Revenue Protection Team in London has rightly stated 'They think it's an acceptable crime.'
Title: Re: Revenue Protection
Post by: Liberator9 on February 04, 2014, 09:23:30 PM
Here's a screenshot LS; It is certainly a sickening development.

Title: Re: Revenue Protection
Post by: karl724223 on February 04, 2014, 09:24:03 PM
Big revenue and police operation top of merry hill today finished at 8pm very good results I'm told and the woman copper in charge doesn't mess about with the riff raff
Title: Re: Revenue Protection
Post by: Tony on February 04, 2014, 09:28:55 PM
Quote from: karl724223 on February 04, 2014, 09:24:03 PM
Big revenue and police operation top of merry hill today finished at 8pm very good results I'm told and the woman copper in charge doesn't mess about with the riff raff

Yes that Sargent from Brierley Hill police station is excellent!
Title: Re: Revenue Protection
Post by: vinh1000 on February 04, 2014, 10:18:24 PM
NB i am part of this group
Joined to see what was going on and put some posts in

THERE IS A NEW PAGE that has launched since
https://www.facebook.com/inspectoralert

Screenshot of Example Posts Below
Title: Re: Revenue Protection
Post by: JoNi on February 04, 2014, 11:00:12 PM
When travelling on a bus from Crawley to Redhill recently a scumbag sitting at the back of the bus rang one of mates to say that he had given his name when stopped for a second time for not having a ticket. His mate was not impressed when he asked him to pay the £20 fine to prevent him getting a much more hefty fine for being caught again. This conversation went on for over 20 minutes and became progressively louder when friend declined his request >:( >:(
Title: Re: Revenue Protection
Post by: Liverpool Street on February 05, 2014, 02:01:32 PM
Quote from: vinh1000 on February 04, 2014, 10:18:24 PM
NB i am part of this group
Joined to see what was going on and put some posts in

THERE IS A NEW PAGE that has launched since
https://www.facebook.com/inspectoralert

Screenshot of Example Posts Below


Thank you for this. Notice the disclaimer. And they call NXWM the cunts?

How many times... PAY THE FARE OR DON'T TRAVEL. BUS SERVICES ARE NOT FREE. YOU MUST PAY FOR THE SERVICE.
Title: Re: Revenue Protection
Post by: B.C Driver on February 05, 2014, 03:32:51 PM

How many times... PAY THE FARE OR DON'T TRAVEL. BUS SERVICES ARE NOT FREE. YOU MUST PAY FOR THE SERVICE.
[/quote]

Exactly LS - like when they get on the bus and say they have no money or they are short by about 50p or more and expect you to let them off. As if they would go into Sainsburys and expect to be able to buy an item being 50p or so short. They would soon be told where to go. Why do they think the buses are any different?
Title: Re: Revenue Protection
Post by: Liberator9 on February 05, 2014, 05:44:36 PM
Don't worry everyone; they are only referring to Travel West Midlands (TWM) for putting up the fares, not National Express West Midlands. They are targeting a company that no longer exists!  ;) Shows how low their level of IQ must be if they can't even get the correct company name.
Title: Re: Revenue Protection
Post by: trident4370 on February 05, 2014, 05:51:19 PM
"This group is dedicated to publically distribute the locations of West Midlands Travel Inspectors; WMT bus fares has spiraled grossly out of control in times of hardships. Evening savers are no longer available, child fare is now not available beyond 10 o'clock. Fares have been raised twice within the last 12 months. National Express, the same company who operate our coaches, train and bus services have been criticised by Travel Watchdogs over increasing minimum fare prices."

Chances are they just use TWM because everybody knows who they are and many still refer to NXWM as "Travel or TWM". The group was probably set up the year after the bus fares were frozen during the recession (my memory lets me down there), I recall fares going up in June-ish instead of January then the usual January changes next year, other than that I can't think of a time they have gone up twice within 12 months?!
Title: Re: Revenue Protection
Post by: Stu on February 05, 2014, 06:43:05 PM
QuoteDisclaimer: This service exists as a well-meaning page aimed at assisting West Midlands Travel, Diamond and other transport service providers within the city of Birmingham by advising its passengers and client basis on travel changes to its services. This may include the location of Inspectors to allow the users of our service to have all relevant tickets and passes ready for inspection. We aim to speed up the time wasted at bus stop checkpoints.

...or if they haven't got relevant tickets/passes, allow them to get off at the stop before, to avoid getting prosecuted. That's basically the aim of the group/page isn't it?

QuoteThis group is dedicated to publically distribute the locations of West Midlands Travel Inspectors; WMT bus fares has spiraled grossly out of control in times of hardships. Evening savers are no longer available, child fare is now not available beyond 10 o'clock. Fares have been raised twice within the last 12 months. National Express, the same company who operate our coaches, train and bus services have been criticised by Travel Watchdogs over increasing minimum fare prices.

As I have stated previously, this is no justification for people trying to avoid paying the correct fare. Times are hard, but the price of so many other things has also gone up, not just bus fares. Bread and milk have gone up in price, is that a justification to steal them from a shop? Fuel prices have gone up, so does that mean it's okay to fill up your car and drive off without paying?

People who pay the correct fare or have a valid ticket/pass have nothing to fear from ticket inspectors, so why would these people need to be aware of their location?

QuoteUnder the Transport Act 1985 all bus services apart from those in London and Northern Ireland were deregulated. Transport should be government operated to ensure a fair, nationwide service. Privatisation shifts the power from a democratic government to a privately owned company who seek profit for exploitation.

So if local bus services were regulated again, does this mean it would be okay for councils to increase the bus fares then to cover the costs of operating the services and being able to invest money into them? 'Exploitation' is a very strong word to use. Any business needs to make money to survive, otherwise there is no point in that business being in operation.
Title: Re: Revenue Protection
Post by: Liverpool Street on February 05, 2014, 07:02:11 PM
To sum it up the page is defamation to NX [or TWM as these small minded vermin calls it]. I wonder what the MD will say about this page...


--


Oh, and, to go from Royal Orthopedic Hospital to Northfield High Street costs between £3.50 - £4.50 in a taxi.

£1.80 on the bus.

Go figure.

Fools.
Title: Re: Revenue Protection
Post by: Stu on February 05, 2014, 07:12:01 PM
Quote from: Liverpool Street on February 05, 2014, 07:02:11 PM
To sum it up the page is defamation to NX [or TWM as these small minded vermin calls it]. I wonder what the MD will say about this page...

Or the Safer Travel team?  ;D
Title: Re: Revenue Protection
Post by: Liverpool Street on February 05, 2014, 07:14:02 PM
Quote from: Stu on February 05, 2014, 07:12:01 PM
Quote from: Liverpool Street on February 05, 2014, 07:02:11 PM
To sum it up the page is defamation to NX [or TWM as these small minded vermin calls it]. I wonder what the MD will say about this page...

Or the Safer Travel team?  ;D

I'm sure Tony is on to it! hehehe...

The law will catch up with them soon enough. Problem is, it's not soon enough!
Title: Re: Revenue Protection
Post by: karl724223 on February 05, 2014, 08:51:21 PM
The scum has money for booze fags and drugs or is that different
Title: Re: Revenue Protection
Post by: richie on February 05, 2014, 09:57:26 PM
Quote from: trident4370 on February 05, 2014, 05:51:19 PM
"This group is dedicated to publically distribute the locations of West Midlands Travel Inspectors; WMT bus fares has spiraled grossly out of control in times of hardships. Evening savers are no longer available, child fare is now not available beyond 10 o'clock. Fares have been raised twice within the last 12 months. National Express, the same company who operate our coaches, train and bus services have been criticised by Travel Watchdogs over increasing minimum fare prices."

Chances are they just use TWM because everybody knows who they are and many still refer to NXWM as "Travel or TWM". The group was probably set up the year after the bus fares were frozen during the recession (my memory lets me down there), I recall fares going up in June-ish instead of January then the usual January changes next year, other than that I can't think of a time they have gone up twice within 12 months?!

I can't remember which year it was when it changed to January but fares always went up in March then it was changed in line with national rail
Title: Re: Revenue Protection
Post by: trident4370 on February 06, 2014, 05:59:24 PM
Noticed a minibus of inspectors turn up at my stop today and on the first 35 they checked (1926) immediately caught someone... They were also checking 11Cs I believe. Fair play to the inspector team, they are needed even if certain facebook groups disagree!
Title: Re: Revenue Protection
Post by: Stu on February 06, 2014, 06:48:14 PM
I'm resisting the temptation to post something on that page, but I just know I'll get blocked and my post removed.

Honest passengers don't need to know where inspectors are located.  ::)
Title: Re: Revenue Protection
Post by: Kevin on February 06, 2014, 07:14:10 PM
Quote from: trident4370 on February 06, 2014, 05:59:24 PM
Noticed a minibus of inspectors turn up at my stop today and on the first 35 they checked (1926) immediately caught someone... They were also checking 11Cs I believe. Fair play to the inspector team, they are needed even if certain facebook groups disagree!

Maybe that's what they should do! Short bursts of inspecting and then move on. Maybe they can become members of the group to see when people have found them, so they know when to move on?
Title: Re: Revenue Protection
Post by: trident4370 on February 06, 2014, 07:18:41 PM
Yeah I think it was just a short burst, they were gone 2 hours later so can't have been there for long unless I just missed them coming home. Chances are now the group has been posted on here that could very well happen, it wouldn't be unfair of them to post false gen on there either!
Title: Re: Revenue Protection
Post by: the trainbasher on February 06, 2014, 09:15:37 PM
Quote from: trident4370 on February 06, 2014, 07:18:41 PM
Yeah I think it was just a short burst, they were gone 2 hours later so can't have been there for long unless I just missed them coming home. Chances are now the group has been posted on here that could very well happen, it wouldn't be unfair of them to post false gen on there either!

All is fair in love and war!!
Title: Re: Revenue Protection
Post by: settlerman on February 13, 2014, 05:39:43 PM
Interesting trip on a 79 yesterday. Five young gentlemen were asked to get off by some inspectors before the bus had even departed Wolverhampton Bus Station. Then just before Wednesbury another young gentleman gets on and throws some shrapnel into the coin shute and asks for a Day Saver. The driver calmly pointed out that it cost £4 and there wasnt that much in the shute. The passenger insisted adamantly that there was. Standoff time. The passenger gave first and threw some more money in but not enough it would seem to please our driver. Yet more curses from our young passenger and he puts even more money in but still not enough for our friendly driver. The passenger then shouts give me my ticket Ive put £3.70p in now. Too dim to realise what he has said he still doesn't get a ticket until the final 30p is paid. I congratulated the driver when I got off.
Title: Re: Revenue Protection
Post by: andrew1991 on February 20, 2014, 11:16:08 AM
http://www.expressandstar.com/news/2014/02/20/24000-handed-fines-for-dodging-bus-fares-in-west-midlands/
Title: Re: Revenue Protection
Post by: JoNi on February 20, 2014, 11:40:56 AM
If Swift is going to be the Oystercard of the Midlands, events like this ought to be able to be consigned to history.
Title: Re: Revenue Protection
Post by: danny on February 20, 2014, 01:20:40 PM
How does oyster    work. How do inspectors no if a person has tapped in or not.
Title: Re: Revenue Protection
Post by: JoNi on February 20, 2014, 01:26:39 PM
They have validators to check credit totals in the same way staff on railway operators such as Heathrow connect check Oysters.
Title: Re: Revenue Protection
Post by: vinh1000 on February 20, 2014, 04:12:14 PM
Quote from: JoNi on February 20, 2014, 01:26:39 PM
They have validates to check credit totals in the same way staff on railway operators such as Heathrow connect check Oysters.
and also London Midland have readers to check what season ticket is on 'The Key'
Title: Re: Revenue Protection
Post by: Gareth on February 21, 2014, 01:20:17 PM
Quote from: vinh1000 on February 04, 2014, 10:18:24 PM
NB i am part of this group
Joined to see what was going on and put some posts in

THERE IS A NEW PAGE that has launched since
https://www.facebook.com/inspectoralert

Screenshot of Example Posts Below

So by actively posting on this page giving locations of revenue protection, you are in fact encouraging the fare dodgers and in turn partly responsible for my bus fare going up each year. Good job!

It may sound slightly harsh, but it's true, you should think about your actions before you post on there.
Title: Re: Revenue Protection
Post by: Stu on February 21, 2014, 04:26:45 PM
To be honest, that page doesn't look very well used anyway.
Title: Re: Revenue Protection
Post by: Trident 4194 on February 08, 2018, 08:56:45 PM
Don't see many recently. Only one I've encountered is in Stourbridge where the inspector stands in front of the doors checking tickets. Driver got rid of one in lye earlier after the driver shouted where's your ticket? Soon came back down the stairs and walked off.
Title: Re: Revenue Protection
Post by: MW on February 08, 2018, 09:00:09 PM
Quote from: Trident 4194 on February 08, 2018, 08:56:45 PM
Don't see many recently. Only one I've encountered is in Stourbridge where the inspector stands in front of the doors checking tickets. Driver got rid of one in lye earlier after the driver shouted where's your ticket? Soon came back down the stairs and walked off.

They've been around Solihull a lot recently. Usually at the stops on Blossomfield Road after the College heading out of Solihull.
Title: Re: Revenue Protection
Post by: 2206 on February 08, 2018, 09:29:04 PM
Quote from: Trident 4194 on February 08, 2018, 08:56:45 PM
Don't see many recently. Only one I've encountered is in Stourbridge where the inspector stands in front of the doors checking tickets. Driver got rid of one in lye earlier after the driver shouted where's your ticket? Soon came back down the stairs and walked off.
I've seen them in Sutton Coldfield recently as well - at While Road, Duke Street.
Title: Re: Revenue Protection
Post by: DJ on February 08, 2018, 10:59:08 PM
I remember seeing a few on the way into Wolverhampton on a 126 not too long back, they ended up getting a free ride into the bus station after they'd checked the bus I was on.
Title: Re: Revenue Protection
Post by: Dom on February 09, 2018, 08:13:14 AM
The revenue team is supposed to be going back to being garage based soon from what I was told.
Title: Re: Revenue Protection
Post by: CL on February 09, 2018, 02:28:05 PM
Quote from: Dom on February 09, 2018, 08:13:14 AM
The revenue team is supposed to be going back to being garage based soon from what I was told.
Not sure if you've seen it, but there's a thread in the Coventry section named "Ticket Evaders" - provided with a link to an article which has stated that inspectors have now been "permenantly based at Coventry and in the Black Country".

Guess that's another source of 'evidence'.
Title: Re: Revenue Protection
Post by: Tony on February 09, 2018, 02:30:44 PM
Quote from: CL on February 09, 2018, 02:28:05 PM
Not sure if you've seen it, but there's a thread in the Coventry section named "Ticket Evaders" - provided with a link to an article which has stated that inspectors have now been "permenantly based at Coventry and in the Black Country".

Guess that's another source of 'evidence'.

The revenue team is still fully based at Miller Street, and is staying at Miller Street, but there is one team in Coventry and one in the black country every day
Title: Re: Revenue Protection
Post by: garrym1972 on February 09, 2018, 02:32:18 PM
My wife is a driver at WA and comes across fare dodgers on a daily basis.they always don't get to sit down as they walk past covering the dates on tickets.shr asks to see the date but the persons always leave the bus after giving her a bit verbal
Title: Re: Revenue Protection
Post by: karl724223 on February 09, 2018, 02:39:46 PM
Quote from: Tony on February 09, 2018, 02:30:44 PM
The revenue team is still fully based at Miller Street, and is staying at Miller Street, but there is one team in Coventry and one in the black country every day
is the Black Country team in hiding or missing in action 
Title: Re: Revenue Protection
Post by: Tony on February 09, 2018, 02:49:03 PM
Quote from: karl724223 on February 09, 2018, 02:39:46 PM
is the Black Country team in hiding or missing in action

They have checked nearly 600 Pensnett buses so far this year
Title: Re: Revenue Protection
Post by: Dom on February 09, 2018, 02:54:25 PM
Quote from: Tony on February 09, 2018, 02:49:03 PM
They have checked nearly 600 Pensnett buses so far this year

I haven't seen them on one if im honest.
Title: Re: Revenue Protection
Post by: CL on February 09, 2018, 03:18:25 PM
Quote from: Tony on February 09, 2018, 02:30:44 PM
The revenue team is still fully based at Miller Street, and is staying at Miller Street, but there is one team in Coventry and one in the black country every day
Ah, alright. Thanks for the clarification.
Title: Re: Revenue Protection
Post by: Gareth on February 09, 2018, 07:07:09 PM
Quote from: Dom on February 09, 2018, 02:54:25 PM
I haven't seen them on one if im honest.

I haven't seen a bus on the inner circle for two days......

Excuse my slightly sarcastic tone, but as you can see, just because you may be local to or live on a particular route or group of routes,  that doesn't mean that things can't happen.
Title: Re: Revenue Protection
Post by: karl724223 on February 09, 2018, 07:23:35 PM
Quote from: Tony on February 09, 2018, 02:49:03 PM
They have checked nearly 600 Pensnett buses so far this year
weve had buses checked over Birmingham way  but this new Black Country team was at garage one day introducing themselves as the Black Country team and nobody seen them since
Title: Re: Revenue Protection
Post by: 2900 on February 12, 2018, 02:13:10 PM
I met the Black Country revenue team outside Dudley zoo a few weeks back they introduced themselves in a very friendly manner, they asked about the key areas of issues regarding fare evaders, they also said they have an office at westbrom garage .
Title: Re: Revenue Protection
Post by: Solo1 on March 29, 2018, 09:56:44 AM
If revenue  take someone off the bus now do they know
The person is given the right details  should film it all
Title: Re: Revenue Protection
Post by: Tony on March 29, 2018, 10:05:26 AM
Quote from: Solo1 on March 29, 2018, 09:56:44 AM
If revenue  take someone off the bus now do they know
The person is given the right details  should film it all

That is why revenue inspectors have a badge on saying "CCTV in use"
Title: Re: Revenue Protection
Post by: Solo1 on March 29, 2018, 10:09:17 AM
Ok thanks