VERY Late running services

[Tony]

Something must have happened in Walsall the 4Hs are running up to an hour late

Nothing happened in Walsall and the 4H's are not up to an hour late. 39 minutes is the latest any have arrived in Halesowen

[Trident 4194]

Nothing happened in Walsall and the 4H's are not up to an hour late. 39 minutes is the latest any have arrived in Halesowen

@Tony diamonds are running an hour late due to their differences in running times with nx at peaks. Also can you inform me what happened to the 18:10 19 I posted about?

[Gareth]

Also can you inform me what happened to the 18:10 19 I posted about?

This isn't a public service that you can demand answers. Why don't you contact NX customer service if you have a complaint or problem.

[Michael Bevan]

The WA services from Birmingham seemed to be all over the place yesterday...Apparently the lights at Lancaster Circus got stuck on red for a second time this week and there was an incident on Ablewell Street heading out of Walsall which meant buses had to be diverted via the Walsall Aboretum and back to Six Ways via Sutton Road. I also heard there was an accident on the Walsall Road although I'm not 100% sure about that. But it caused buses to come in between 20-60 minutes late...

[4369Beast]

Just seen 4 number 4A's towards gospel oak from digbeth Coach Station 1 Gemini and 3 E200MMC's.

[SK68MEV]

All buses entering city from east side are running over an hour late around priory Queensway some buses have been diverted but the 55,94,66,14,X12,X70 are running in groups of 3s any reason why X70 and X12 are coming in that way even tho there is heavy traffic all day today and the know that but go out Aston expressway can't the come in that way

[Smethwickian]

All buses entering city from east side are running over an hour late around priory Queensway some buses have been diverted but the 55,94,66,14,X12,X70 are running in groups of 3s any reason why X70 and X12 are coming in that way even tho there is heavy traffic all day today and the know that but go out Aston expressway can't the come in that way

Probably not worth the diversion as traffic extremely slow and heavy all day on most routes north and east of the city centre, as far as I could see. It would be easier to have a thread if anyone had anything 'on time' to report today!

[SK68MEV]

Probably not worth the diversion as traffic extremely slow and heavy all day on most routes north and east of the city centre, as far as I could see. It would be easier to have a thread if anyone had anything 'on time' to report today!

the only services I presume that were on time are outer city services apart from the 11

[Stu]

The 12 (WB Omnilink) I caught into city earlier arrived at Colmore Row (about 19:40) showing 'Late 50' on the screen. I had aimed to catch the 18:38 departure from Warley Road, this one turned up just after 19:10, and we were swiftly overtaken by a PN E400. Didn't see any evidence of any traffic congestion along Hagley Road / Five Ways, so pretty poor for a Sunday. Or is the interworking with the 13 not working out?

[WMT3000]

Doesn't seem that the 72 route is working too well this morning. Have now been waiting over 20 mins in the rush hour and 3 buses have failed to materialise. It's about time NX pulled their finger out. RK manage to run on time, as do school services on the same route - the bs excuse of traffic is just a cop out.

Bus has now finally arrived - after 33 minutes of waiting. Can anyone tell me where i can go to complain about this in person as a free daysaver won't cut it. I'm assuming Acocks Green garage or maybe Summer Lane?

[monkeyjoe]

Acocks green run the service ; Summer lane is nothing to do with the bus company anymore. I suspect it's all electronic via forms on there website. Not sure what complaining in person will achieve in this modern age.

[2206]

Acocks green run the service

Acocks Green garage run the service, but I've been in the garage before and I can't think of where you'd go to complain - it seems to be just where they store and maintain vehicles and there's a lost property room (public enquirees office, is what its called) there.

The only place I could think of where you may be able to complain, is maybe at the Head Office at BY Garage , since thats where the complaints are handled (e.g. if you were to complain in writing, thats where you'd adress it to).

[WMT3000]

Acocks green run the service ; Summer lane is nothing to do with the bus company anymore. I suspect it's all electronic via forms on there website. Not sure what complaining in person will achieve in this modern age.

Thanks for the reply. I wasn't sure re: Summer Lane i must admit. I take your point about complaining in person - i suppose it's not really worth the effort nowadays.

[WMT3000]

Acocks Green garage run the service, but I've been in the garage before and I can't think of where you'd go to complain - it seems to be just where they store and maintain vehicles and there's a lost property room (public enquirees office, is what its called) there.

The only place I could think of where you may be able to complain, is maybe at the Head Office at BY Garage , since thats where the complaints are handled (e.g. if you were to complain in writing, thats where you'd adress it to).

Thanks for that @2206. I used to work with one of the senior managers at BY about 10 years ago. I shall contact him to see what he thinks.

[MasterPlan]

Doesn't seem that the 72 route is working too well this morning. Have now been waiting over 20 mins in the rush hour and 3 buses have failed to materialise. It's about time NX pulled their finger out. RK manage to run on time, as do school services on the same route - the bs excuse of traffic is just a cop out.

Bus has now finally arrived - after 33 minutes of waiting. Can anyone tell me where i can go to complain about this in person as a free daysaver won't cut it. I'm assuming Acocks Green garage or maybe Summer Lane?

This is a regular occurance on the X20/X21/X22 mate. I'd love to know where some of these buses vanish to.