Rotala Management - Questions & Answers

[Simon Dunn]

Another question for you.

Compared to NX, why doesn't Diamond go in for 'traffic notices' on the vehicles, when services change?

I don't recall ever seeing any on the buses, over the years I've used your services.

The only notices I've seen lately, have been for the £3 price cap.

The reason I ask, is someone in our warehouse uses the 57 to get from Ashmore Park to get to work for 2pm & I gave him a copy of the TFWM version of the timetable, as your version doesn't have Ashmore Park listed as a timing point.

He wasn't aware there was going to be a change, and the driver didn't mention anything, so he didn't know until I told him.

Similar, with the 326, I mentioned in the queue today, that the service was changing again, & no one was aware.

(You may argue, they should check websites occasionally, but NX manage both traffic notices & website notifications!)

This is something we can be better at.

We do issues notices, but it is sporadic.  


Simon 

[Westy]

This is something we can be better at.

We do issues notices, but it is sporadic. 


Simon

Simon - I was on the 326 earlier, and our driver stopped at the Rose Hill stop(next one down from Tyler Road) & someone at the stop asked the driver where the 57 was.

Driver replied that it was round by the Lion Hotel(slightly incorrect, as it was John Street, by the old police station!).

Passenger replied, that no one knew, there was nothing on the stops.

Driver replied that 'we've had to work it out ourselves!'.

[2206]

@Simon Dunn the 17:55 1 just left Kidderminster bus station at 17:51. Supposed to be no more than 1 minute early I thought?

[Simon Dunn]

Simon - I was on the 326 earlier, and our driver stopped at the Rose Hill stop(next one down from Tyler Road) & someone at the stop asked the driver where the 57 was.

Driver replied that it was round by the Lion Hotel(slightly incorrect, as it was John Street, by the old police station!).

Passenger replied, that no one knew, there was nothing on the stops.

Driver replied that 'we've had to work it out ourselves!'.

Thank you - I will pick this up.

[Simon Dunn]

@Simon Dunn the 17:55 1 just left Kidderminster bus station at 17:51. Supposed to be no more than 1 minute early I thought?

I have just messaged the depot and asked them to look at this.

I am sorry if you have been inconvienced.

[Mkinson2224]

Hi Simon I was on 40828 today on the 17 in Burton and it had a very bad crack in the top deck window at the front I informed the driver and he didn't seem bothered about it and I said you should be as it a safety hazard if it broke and someone could get glass in them.

[Simon Dunn]

Hi Simon I was on 40828 today on the 17 in Burton and it had a very bad crack in the top deck window at the front I informed the driver and he didn't seem bothered about it and I said you should be as it a safety hazard if it broke and someone could get glass in them.

Thank you - I will get the depot to look at this tonight.

[Jay71]

I'm not sure what bus was on the 42last night. But I did notice that the back destination display wasn't working 

[B61 ANDREW]

Bromsgrove on demand today.  20989 - no blinds working. 15005 says Worcestershire on demand. 

[Jay71]

32326. Second window on the right hand side won't stay open 

[Simon Dunn]

I'm not sure what bus was on the 42last night. But I did notice that the back destination display wasn't working

I will report this for it to be repaired.


Simon

[Simon Dunn]

Bromsgrove on demand today.  20989 - no blinds working. 15005 says Worcestershire on demand.  :smiley

I have messaged the depot, and asked them to get this repaired tonight.

[Simon Dunn]

32326. Second window on the right hand side won't stay open

I have messaged the depot and asked them to repair this ASAP.

[Mkinson2224]

Simon for some reason this morning MetroDecker 40844 was tracking in Burton.

[j04031996]

Hi Simon with the 215 poised to extend to Blackheath "new direct links" do you know if this link is gonna be Throne Road?