Stagecoach in Coventry & Warwickshire

[Coventrybususer95]

Seems like the new 188 service is getting a lot of complaints due to the route and the the fact the bus seems to now always be upto 30 minutes late 

Wonder how long till TFWM go back to the old routes 

[Coventrybususer95]

3.00PM 188 from Coventry seems to have forgotten his route 


https://bustimes.org/vehicles/scnh-37109#journeys/670076244

Would stagecoach or TFWM be best to contact regarding this

[2206]

3.00PM 188 from Coventry seems to have forgotten his route


https://bustimes.org/vehicles/scnh-37109#journeys/670076244

Would stagecoach or TFWM be best to contact regarding this

From that it would appear the bus was 54 minutes late and was adjusted to run dead to Solihull to get it on time and possibly a change bus rather than "forgotten his route"

[Coventrybususer95]

From that it would appear the bus was 54 minutes late and was adjusted to run dead to Solihull to get it on time and possibly a change bus rather than "forgotten his route"

I was waiting for the 20 past 3 bus

[Ingleboro261F]

3.00PM 188 from Coventry seems to have forgotten his route


https://bustimes.org/vehicles/scnh-37109#journeys/670076244

Would stagecoach or TFWM be best to contact regarding this

Absolutely ridiculous that these drivers keep forgetting the route and being late. Obviously understand it's not easy to memorize a route but this must have been a recurring issue as you have reported so many of these happening.

[Tony]

Absolutely ridiculous that these drivers keep forgetting the route and being late. Obviously understand it's not easy to memorize a route but this must have been a recurring issue as you have reported so many of these happening.

You have absolutely no idea whether any of them have forgotton the route, so why would you say it's a recurring issue.

[Stu]

Absolutely ridiculous that these drivers keep forgetting the route and being late. Obviously understand it's not easy to memorize a route but this must have been a recurring issue as you have reported so many of these happening.

Please tell me what you do for a living and if you've never made a mistake at work.

3.00PM 188 from Coventry seems to have forgotten his route


https://bustimes.org/vehicles/scnh-37109#journeys/670076244

Would stagecoach or TFWM be best to contact regarding this

You can clearly see that this bus didn't operate that journey. If you look at the previous journey, you'll see it did a trip on the 60 in the morning before it headed back to Nuneaton. Later in the afternoon it returned to Coventry before heading direct to Solihull to pick up the 87 service.
https://bustimes.org/vehicles/scnh-37109

If you look at the 188's vehicles list, it looks like 27222 did that journey on the 188, though it didn't appear to be tracking:
https://bustimes.org/services/188-solihull-town-centre-coventry-transport-museum/vehicles

I obviously can't tell you whether that journey ran on time or not, but it was recorded running several trips so must have run.

Caveat: I didn't see any of this for myself, and I am just interpreting what I can see on BusTimes - sometimes you have to 'root around' at the bigger picture rather than just focusing on one particular journey.

[Ingleboro261F]

Please tell me what you do for a living and if you've never made a mistake at work.
You can clearly see that this bus didn't operate that journey. If you look at the previous journey, you'll see it did a trip on the 60 in the morning before it headed back to Nuneaton. Later in the afternoon it returned to Coventry before heading direct to Solihull to pick up the 87 service.
https://bustimes.org/vehicles/scnh-37109

If you look at the 188's vehicles list, it looks like 27222 did that journey on the 188, though it didn't appear to be tracking:
https://bustimes.org/services/188-solihull-town-centre-coventry-transport-museum/vehicles

I obviously can't tell you whether that journey ran on time or not, but it was recorded running several trips so must have run.

Caveat: I didn't see any of this for myself, and I am just interpreting what I can see on BusTimes - sometimes you have to 'root around' at the bigger picture rather than just focusing on one particular journey.

I understand they make mistakes and they have to learn but you do have to consider the passenger POV too and how frustrating it may be to wait an hour at a bus stop where it should come only for it to not turn up.

[John]

I understand they make mistakes and they have to learn but you do have to consider the passenger POV too and how frustrating it may be to wait an hour at a bus stop where it should come only for it to not turn up.

What mistake?

Looks like the driver has been instructed by the garage to run dead to Solihull to pick up service, due to an unknown reason. It never left Coventry until 45 minutes after it should have departed.

Not everything is a drivers fault

[Coventrybususer95]

I understand they make mistakes and they have to learn but you do have to consider the passenger POV too and how frustrating it may be to wait an hour at a bus stop where it should come only for it to not turn up.

Especially when it's 1 bus an hour

[Stu]

I understand they make mistakes and they have to learn but you do have to consider the passenger POV too and how frustrating it may be to wait an hour at a bus stop where it should come only for it to not turn up.

But is that what actually happened though?

[OH25]

caught the 188 today
bit of a convoluted route isn't it

doesn't help that bus stops between Cov and Dorridge haven't been updated and the route isn't showing up on Google Maps either

added observation:
just checked the map on the TfWM website and the bus I was on turned right at the main roundabout in Balsall Common (by the Tesco Express) and went down towards Berkswell Station, took the left went to the end of the road, did a u-turn at that roundabout and back up the same roads back up to the Tesco back to the rest of the route.

The map suggests it should go straight at that roundabout and loop round towards Berkswell Station.

[Coventrybususer95]

Is there anything stagecoach/ TFWM can do about the time tables for the 188/87 as they always seem to run late I understand that the 188 is a new route and will have some time keeping problem

Could stagecoach not split the route into two parts and have say 188A to tile hill/ Coventry  and the 188 to soillhull/ Balsall common

Or could they subcontract to nxc in the event a bus will be late running from Nuneaton

[JPC]

Is there anything stagecoach/ TFWM can do about the time tables for the 188/87 as they always seem to run late I understand that the 188 is a new route and will have some time keeping problem

Could stagecoach not split the route into two parts and have say 188A to tile hill/ Coventry  and the 188 to soillhull/ Balsall common

Or could they subcontract to nxc in the event a bus will be late running from Nuneaton

The usual story when Stagecoach are awarded tenders is we get dealt with a seismic change to the service which does nobody any favours.
A short route taking in the current 188 between Cov and THS hourly should be possible with one bus but would likely be deemed poor value for money.
Now I wonder if there is scope to reinstate the contract with NXC but this time following the old 19 route from City to the Cannon Park Shops loop then an anti-clockwise loop taking in Torrington Avenue, Cromwell Lane, Westwood Heath Rd and Kirby Corner Rd.
I know there is a desire to improve Earlsdon (51 route) to half-hourly but the 188 hasn't done that either.

[Stu]

Is there anything stagecoach/ TFWM can do about the time tables for the 188/87 as they always seem to run late I understand that the 188 is a new route and will have some time keeping problem

Could stagecoach not split the route into two parts and have say 188A to tile hill/ Coventry  and the 188 to soillhull/ Balsall common

Or could they subcontract to nxc in the event a bus will be late running from Nuneaton

With tendered contracts, my understanding is that the route and timetable is set by TfWM, with maybe some input from the operator.

And to think that TfWM will one day set timetables and routes for all bus services when they become franchised!

Don't worry, we've had the same problems with the 169 in Birmingham for the last year or so, which also struggles to keep to time - not through any fault of the drivers, but simply becoming delayed due to traffic issues notably in Solihull town centre, Shirley and Kings Heath.