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Messages - Steveminor

#1
Rotala / Re: Preston Bus
October 16, 2023, 08:11:35 PM
I am proud to announce Preston bus have been shortlisted for Shire operator of the year in this year's bus awards.
This is down to the hard work and dedication of all those involved in the operation.
Such a great team.
#2
Rotala / Re: Preston Bus
September 08, 2023, 05:56:18 PM
30501 has now transferred and is in service at Preston Bus 
#3
Rotala / Re: Preston Bus
August 16, 2023, 06:11:07 AM
Quote from: winston on August 15, 2023, 07:04:58 PMWhat's the status of 40030? Is that in the paintshop with 40406?

Is there any likelihood of 30114 being put back together & repainted for Preston?
40030 and 40406 both due back on the rd soon in the new livery.
I don't believe 114 will be back anytime soon if at all
#4
Rotala / Re: Preston Bus
August 15, 2023, 02:23:51 PM
30115 now in the new livery with 40406 Currently in the paintshop.
That will leave only 2 big buses in the old livery 30117 and 118
#5
Rotala / Re: Diamond West Midlands - Tividale
June 23, 2023, 08:57:31 PM
Quote from: Jack on June 23, 2023, 04:34:23 PM32132 out on the 27/27A displaying 'Diamond Buses'. Will this be rectified?
Thank you.
Thus has been reported to the depot to look into
#6
Rotala / Re: Diamond West Midlands - Tividale
June 23, 2023, 02:19:38 PM
Quote from: Bethhart2022 on June 23, 2023, 11:14:57 AMI like to see that diamond loves playing their games as per usual not picking passengers up when the bus stop is rammed thought that what a bus stop is for

Driver who is driving 30702 on the 50

Do you have the time location and direction of travel please so this can be investigated 
#7
Quote from: winston on June 21, 2023, 04:31:05 PMThe Diamond announcement gives even less info on actual price changes than NX's & suggests more news will be available next week....

I suspect the changes still aren't fully agreed between TfWM & operators, hence why NX took the statement about being to use their tickets on any operator / any time from 3rd July off their initial announcement.
Winston you know more than anyone on here maybe except for Tony the importance of dotting i's and crossing t's.
More information will be available shortly 
#8
As per the news article current tickets will still work until they expire.
Double check with our customer service regarding thise that are yet to be activated and comments@diamondbuses.com or via your app.
#9
Diamond bus news story now on our website 
#10
Quote from: Jack6101 on June 08, 2023, 09:43:38 AMThis morning 40818 went under the railbridge at Sandwell and Dudley trains station (I know they fit) but with the current signage Aren't allowed this was around 6ish as I was getting to the station
Thank you.
This has been passed to his depot manager 
#11
Rotala / Re: Diamond West Midlands - Tividale
May 09, 2023, 09:07:44 PM
Quote from: winston on May 09, 2023, 08:18:20 PM32235 down Merry Hill in service on the 18 with only 'Diamond Midlands' on the LED display, no paper route number either....
Thank you I have passed this on to investigate the issue.
#12
Rotala / Re: Diamond Bus - Discussion
May 03, 2023, 08:23:16 PM
Quote from: uniquicity on May 02, 2023, 09:20:10 PMCheers, no signs up or anything directing you so bit of a blooper by bus station staff I guess
There were temporary signs, local youths removed them.
I have spoken to Bus station staff and they have been replaced.
#13
Rotala / Re: Diamond Bus - Discussion
May 02, 2023, 08:57:57 PM
Quote from: uniquicity on May 02, 2023, 12:30:35 PMAny idea of the new stand allocation for the 16A in West Brom bus station... has moved since last week.
Service 16A now departs from stand M in west bromwich bus station 
#14
Rotala / Re: Rotala Management - Questions & Answers
April 29, 2023, 08:22:25 PM
Quote from: Martin on April 29, 2023, 04:04:54 PMHi Simon could you possibly get someone at Kidderminster garage to look at the destination blinds on 30050 as I was on 30050 from Redditch at 15:31 and when we arrived into Bromsgrove there were people waiting to go to Redditch and thought that 30050 was going to Redditch but was going to Kidderminster and the driver said 4 times that he was going to Kidderminster and no one was listening and started to get abusive language from them even though he said the blinds were not working correctly.

Many Thanks.

Martin.
Thank you for this.
I have passed this onto the engineering manager to look at 
#15
Rotala / Re: Rotala Management - Questions & Answers
April 29, 2023, 08:17:15 PM
Quote from: Jack6101 on April 29, 2023, 08:02:06 PMHi Simon the driver of 40831 on the 16A was due out at 8:32 but didn't come around till 8:45 , The driver was very rude when I asked for a ticket was shouting at me because I was trying to pay for 2 daysavers with a £10 saying no change , I did say don't worry about the change , he was still very rude making it seem an inconvenience I wanted a ticket ,driver I'd on ticket is 13305 , this man needs some customer service training and a talking aswell
But your other 16A drivers have got good customers service
Sorry for what you say you have experienced I have passed this through to his ops manager who will look into this.
I hope it doesn't put you off travelling with us in the future 
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