Swift Card

[2206]

Report a lost card / Request a replacement:
https://www.networkwestmidlands.com/swift/managing-your-swift-card/

Contact Birmingham Central garage lost property, in case it has been handed in:
T: 0121 254 6803

http://nxbus.co.uk/west-midlands/contact-us/lost-property

Phoned BC who haven't got it, then Phoned the NX number for the pay as you go swift card up this morning.
Apparently theres only £1.40 on it, he can see the journey made on Social Travel yesterday morning were £8.50 that was spent on the journey on the card yesterday. But he can't see any top up made on the Social Travel bus yesterday morning were I topped up £10.00 and he's never heard of topping it up on the bus before (neither had I before, I thought I topped it up on the bus yesterday morning). So it looks like the Social Travel driver may have nicked £10.00 from me and may have kept it for himself, though  the ticket said it'd been topped up (also lost in the case with the swift card), unless NX can't see any top ups made on Social Travel. 
Bus 11C/3 - KV03ZFS, from Bromford Lane, Old Bromford Lane at about 09:00 yesterday morning.

[2206]

NX are replacing term plus and child paper passes with swift from June.
The trial will take place over, June, July and August. The swift cards are active immediately and can be used instead of paper May tickets.

NX are looking are looking at permanently converting Term Plus and children's passes in the new academic year.

[CL]

NX are replacing term plus and child paper passes with swift from June.
The trial will take place over, June, July and August. The swift cards are active immediately and can be used instead of paper May tickets.

NX are looking are looking at permanently converting Term Plus and children's passes in the new academic year.

With the way things are going*, I'm sure there's some truth behind it; is there any solid evidence to back this up? An article, perhaps?

*IIRC, NXWM/NXC are upgrading their ticket machines to INIT Ticketers, aren't they? If they are identical to that fitted on Diamond buses, would it render the separate ticket machine (behind the driver's door) redundant?

[Gareth]

With the way things are going*, I'm sure there's some truth behind it; is there any solid evidence to back this up? An article, perhaps?

*IIRC, NXWM/NXC are upgrading their ticket machines to INIT Ticketers, aren't they? If they are identical to that fitted on Diamond buses, would it render the separate ticket machine (behind the driver's door) redundant?

There's still quite a lot of cash fares on NXWM. I personally feel separate ticket machines are better as it makes for a better flow of passenger. One machine only means longer and slower queues.

[CL]

There's still quite a lot of cash fares on NXWM. I personally feel separate ticket machines are better as it makes for a better flow of passenger. One machine only means longer and slower queues.

Definitely a factor which makes me resent the idea to switch from paper passes to swift cards; every time a fellow passenger barges in front of me to scan their pass, I can't help but begrudge them, despite how petty that sounds! :P

I know they can't help it; it's practically like the 'Hunger Games' where customers practically compete for seats, especially during peak hours... But I digress; the scanning time for Swift cards and Concessionary Passes alike seems to take an eternity, especially when compared to that of London's Oyster card, which (ironically) works more SWIFTLY than Swift. ::) Paper tickets, or cash fares at least (with our separately operating ticket printer) seems to feel more efficient to me. Basically my second nature.

[Dom]

They are having new printers that fit in the place where the current printers are.

[2206]

With the way things are going*, I'm sure there's some truth behind it; is there any solid evidence to back this up? An article, perhaps?

*IIRC, NXWM/NXC are upgrading their ticket machines to INIT Ticketers, aren't they? If they are identical to that fitted on Diamond buses, would it render the separate ticket machine (behind the driver's door) redundant?

I was sent one with a letter from NX that I received yesterday.

[CL]

I was sent one with a letter from NX that I received yesterday.

Oh, I see. But what of those who don't yet have Swift Cards? My assumption is that they'll be issued one at purchase, whether it be online or instore? ???

They are having new printers that fit in the place where the current printers are.

Okay; wasn't sure how the setup was going to be like, seeing as Diamond has the Printer/Scanner all in one module... Caught a Gemini yesterday, and the space in the assult screen to insert fares did seem a tad small to have a whole unit in there - so I was curious about that... Thanks @Dom

[Dom]

You are aware @clayderman that ticketers are not made by init and that the machines that NX are having are completely different diamonds. It will be similar to the setup at the moment, i.e. Seperate machine, seperate scanner, seperate printer.

[CL]

You are aware @clayderman that ticketers are not made by init and that the machines that NX are having are completely different diamonds. It will be similar to the setup at the moment, i.e. Seperate machine, seperate scanner, seperate printer.

Wasn't aware, I'm afraid. Thanks for the information, though. Really cleared things up, for me at least. :)

[B.C Driver]

If a disabled pass is not working, cracked etc. How long does it take for a replacement?

I have had some passengers saying their pass wont scan for months now and its got to the point where Ive told them enough is enough and you need to pay!

[Gareth]

If a disabled pass is not working, cracked etc. How long does it take for a replacement?

I have had some passengers saying their pass wont scan for months now and its got to the point where Ive told them enough is enough and you need to pay!

My mum lost her OAP card once and I lost my swift card once. The longest it took was 2/3days. They are probably put off by the charge though. Think it was £7 for the replacement. For damaged cards though, I'm not sure if the charge applies.

[Jack D]

How can children get there paper passes on swift then guys ??

[Brummie45]

I use NXWM MTicket app on my iPhone saves carrying any type of ticket. You just open the app and show the driver your phone. It's also cheaper with a mTicket

[karl724223]

If a disabled pass is not working, cracked etc. How long does it take for a replacement?

I have had some passengers saying their pass wont scan for months now and its got to the point where Ive told them enough is enough and you need to pay!

if it's got a valid date on the from put it in manually. If no date and won't scan they have to pay