Contactless Ticketing

[bususer28]

Sorry for the question but is anyone else being charged £4.60 for contactless daysavers since July 19th despite the price reduction. I only checked my statement today and realised it. I have contacted nx, waiting for a reply but I wanted to ask here to see whether it was just me.

[Tony]

Sorry for the question but is anyone else being charged £4.60 for contactless daysavers since July 19th despite the price reduction. I only checked my statement today and realised it. I have contacted nx, waiting for a reply but I wanted to ask here to see whether it was just me.

Have you been charged or are these pending transactions. You won't actual pay until a week later as it will wait to see if the 3 day or 7 day rates apply before taking any reductions off.

[bususer28]

Have you been charged or are these pending transactions. You won't actual pay until a week later as it will wait to see if the 3 day or 7 day rates apply before taking any reductions off.

These date to the 5th, 10th,11th and 19th August.

[CL]

Sorry for the question but is anyone else being charged £4.60 for contactless daysavers since July 19th despite the price reduction. I only checked my statement today and realised it. I have contacted nx, waiting for a reply but I wanted to ask here to see whether it was just me.

I've used my bank card on one occasion after the price reduction, and was charged £4.60 the following day - at the time, I wasn't going to raise an issue with NX over the sake of 60p - and frankly, I'd forgotten about the issue until now

I'm just posting to update that I've had the 60 pence refunded @bususer28