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Started by Ginger66, August 16, 2018, 07:40:41 AM

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Ginger66

The other day tried to catch a nx bus 40 from Friar Park to west bromwich driver refused myself entry and then kicked passengers of bus due to ticket machine not printing tickets.  Then proceeded back to garage in West Bromwich.   

Surely it would be easier to run to west brom with passengers then kicking people of a bus.

I love Walsall buses

Quote from: Ginger66 on August 16, 2018, 07:40:41 AM
The other day tried to catch a nx bus 40 from Friar Park to west bromwich driver refused myself entry and then kicked passengers of bus due to ticket machine not printing tickets.  Then proceeded back to garage in West Bromwich.   

Surely it would be easier to run to west brom with passengers then kicking people of a bus.
i agree thats what a walsall driver did took them back to walsall then went back to the garage

fleetline6477

If a driver reports a fault whilst in service they have to then follow the instruction given by control. Doubt this would have been the driver's decision, however frustrating!

4747

Quote from: fleetline6477 on August 16, 2018, 07:08:18 PM
If a driver reports a fault whilst in service they have to then follow the instruction given by control. Doubt this would have been the driver's decision, however frustrating!


Diamond drivers are instructed to carry pax without charge in the event of TM failure until a replacement machine is sent out to them. It seems unfair to refuse travel for a TMD.
it's been a while....

Tony

Quote from: 4747 on August 19, 2018, 09:40:55 AM

Diamond drivers are instructed to carry pax without charge in the event of TM failure until a replacement machine is sent out to them. It seems unfair to refuse travel for a TMD.

There will be more to this than originally posted. NX don't delete mileage for ticket machine failure either

4747

Quote from: Tony on August 19, 2018, 09:51:46 AM
There will be more to this than originally posted. NX don't delete mileage for ticket machine failure either


I wouldn't have thought so to be honest
it's been a while....

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