INIT - Ticket Machines

[P419 EJW]

Was on way home on 529 other night and saw a passenger got a QR code from the NXWM ticket app on his phone and was trying to scan it on the scanner but the driver just let him on. Didn't realise NXWM ticket app got QR code and how would one scan a QR code on the scanner?

[Tony]

Was on way home on 529 other night and saw a passenger got a QR code from the NXWM ticket app on his phone and was trying to scan it on the scanner but the driver just let him on. Didn't realise NXWM ticket app got QR code and how would one scan a QR code on the scanner?

NXBus don't use QR codes (NX Coach do)

[Jack]

Have all AG buses had the new machines?

[P419 EJW]

NXBus don't use QR codes (NX Coach do)

Thanks for the clarification.

[Stu]

Was on way home on 529 other night and saw a passenger got a QR code from the NXWM ticket app on his phone and was trying to scan it on the scanner but the driver just let him on. Didn't realise NXWM ticket app got QR code and how would one scan a QR code on the scanner?

NXBus don't use QR codes (NX Coach do)

When my brother was up from London over Christmas, I introduced him to the NX mTicket app, and he used it to buy a Group Daysaver for him and his girlfriend. Before we got on the bus he showed me his screen, asking what he was supposed to do with it. The mTicket showed a QR code at the top, but when I got him to scroll up, it showed the colour boxes, which I told him to show to the driver.

I'd never seen or used the mTicket app myself before, but it definitely did show a QR code for the ticket my brother purchased.

I have observed on the BC Platinums that the Init card reader device does appear to have something at the bottom that could be a QR code reader, looks like a clear window. However, the way these devices are mounted in the Wright Eclipses at Pensnett means it would be impossible to access!

[Tony]

When my brother was up from London over Christmas, I introduced him to the NX mTicket app, and he used it to buy a Group Daysaver for him and his girlfriend. Before we got on the bus he showed me his screen, asking what he was supposed to do with it. The mTicket showed a QR code at the top, but when I got him to scroll up, it showed the colour boxes, which I told him to show to the driver.

I'd never seen or used the mTicket app myself before, but it definitely did show a QR code for the ticket my brother purchased.

I have observed on the BC Platinums that the Init card reader device does appear to have something at the bottom that could be a QR code reader, looks like a clear window. However, the way these devices are mounted in the Wright Eclipses at Pensnett means it would be impossible to access!

They're on there, you pull down a tab to reveal them, but they don't use them as such. The machines cannot scan them. The ticket machines on the coaches do actually scan the QR code to check it is valid on that service though

[MW]

Have all AG buses had the new machines?

No

[Other Walsall Tony]

In the last couple of weeks I have seen two drivers leave their cab and sort things out when the printer scrunched up a ticket.  Is there a reliability problem here?

[DJ]

In the last couple of weeks I have seen two drivers leave their cab and sort things out when the printer scrunched up a ticket.  Is there a reliability problem here?

Were you on the same 11/13 from Dudley as me then? Had a driver try to sort it out a bunch of times and then had to get a daysaver or something from the driver in front at the stop I got off at.

[Jack]

Were you on the same 11/13 from Dudley as me then? Had a driver try to sort it out a bunch of times and then had to get a daysaver or something from the driver in front at the stop I got off at.

I was on a 51 a few weeks ago and the driver spent about 5 minutes trying to sort out the ticket machine. When he sorted it he issued a 'Test' ticket.

[Other Walsall Tony]

Were you on the same 11/13 from Dudley as me then? Had a driver try to sort it out a bunch of times and then had to get a daysaver or something from the driver in front at the stop I got off at.

The incidents I saw were on the 529 and X51.

[DJ]

The incidents I saw were on the 529 and X51.

Ah, well that's at least 3 times there's been an issue in the past few weeks, then.

[Stevo]

Got on 2220 at Acocks Green this afternoon on the 37 but it went nowhere. Two drivers tried to unblock the ticket machine. Eventually another E200 came up behind and passengers baled out. No explanation from the drivers, nor an apology.

[Tony]

In it contactless on Midlands Today

[The Fox 4846]

If tickets are not being issued, how can tickets be checked?