Rotala Management - Questions & Answers

[bususer12]

The blinds may need updating on this one as its advertising old fares https://ibb.co/PCH6xj7

[hlliwmai]

Hi Simon, 


You have probably been asked before but I'm just wondering if 20029 (the last remaining vehicle in Johnsons livery) will be painted? This maybe a daft question I know because of the age as I'm assuming this won't have long left in service but could you clarify please.

Thank you 

[Simon Dunn]

The blinds may need updating on this one as its advertising old fares https://ibb.co/PCH6xj7

Thank you

[Simon Dunn]

Hi Simon,


You have probably been asked before but I'm just wondering if 20029 (the last remaining vehicle in Johnsons livery) will be painted? This maybe a daft question I know because of the age as I'm assuming this won't have long left in service but could you clarify please.

Thank you

We will eventually remove the bus from service.  

[MX05WHR-Enjoyer]

Hey, i was on mx57 upw the other day on the 62, (saturday on the 11:02 service i believe) and as we got to morrisons (i think that was the store) there was quite a noticeable amount of smoke coming out the rear row of seats and the wheel arch. The driver who was driving called up support and was told to drive on. Surely this cant be good for the bus, and is not a very good procedure. Obviously i dont run a bus company so i cant comment but these just my thoughts.

[the trainbasher]

Hi Simon

I noticed earlier that 31432 (Burton depot) still has the Derby 73 in the displays, despite the 73 having been replaced by the 70.

I know it had 70 on there as it came into Derby showing that. Is there any plans to remove obsolete routes from the displays as it may confuse passengers who are unaware otherwise?

[Rachvince53]

30050 was only showing the first letter of Norton or Stourbridge on the 88 yesterday.

[Simon Dunn]

Hi Simon

I noticed earlier that 31432 (Burton depot) still has the Derby 73 in the displays, despite the 73 having been replaced by the 70.

I know it had 70 on there as it came into Derby showing that. Is there any plans to remove obsolete routes from the displays as it may confuse passengers who are unaware otherwise?

This has now been corrected.


Simon

[Simon Dunn]

Hey, i was on mx57 upw the other day on the 62, (saturday on the 11:02 service i believe) and as we got to morrisons (i think that was the store) there was quite a noticeable amount of smoke coming out the rear row of seats and the wheel arch. The driver who was driving called up support and was told to drive on. Surely this cant be good for the bus, and is not a very good procedure. Obviously i dont run a bus company so i cant comment but these just my thoughts.

There is no reported defect on the vehicle.  I have spoken to our EM and they pulled the vehicle last night and they will check it over.

[Simon Dunn]

30050 was only showing the first letter of Norton or Stourbridge on the 88 yesterday.

The blinds have been updated today.

[twbc99]

This has now been corrected.


Simon

Hi Simon,

31432 was still showing 73 to Weston on Trent today on the 1205 70A. Believe 30991 was showing the same yesterday as well.

[Simon Dunn]

Hi Simon,

31432 was still showing 73 to Weston on Trent today on the 1205 70A. Believe 30991 was showing the same yesterday as well.

I am advised the driver is using 73 as there was a blind failure on the 70A option.  The OM confirms this will be resolved tonight.



Simon

[IMarkeh]

Hi Simon, 
I just wanted to check where you are upto on resolving the issues with your West Midlands open data?

Since previously, I have noticed issues with your South East division datasets as Hoppa services do not have the correct pick up/set down restrictions for Raddison and also for any 'set down only' trips, these aren't being shown.
Route 459 links to Heathrow T5 train station
Route 555 has the wrong stops in both directions at Hatton Cross. Wrong stop at T4 for heading towards Heathrow Central. Since the commencement of the new timetable, no longer shows as arriving at Heathrow Central (last stop Sipson Nene Road)
556 has wrong stops in both directions at Hatton Cross and wrong stop at T4 towards Heathrow Central.
H30 has wrong stops at T4 and T5.
N30 has some strange goings on in T5. Wrong stops at Hatton Cross and T4
RHU now shows as not for public use
Bedfont Lakes services no longer show on open data (intentional?)

[Jay71]

Service 42
9th Nov Service due to leave West Brom bus station at 2210. Driver decides to leave at 2207
Last night the same driver on the same route decided to leave at 2206. I wonder if this driver has difficulty telling the time. 

[Simon Dunn]

Service 42
9th Nov Service due to leave West Brom bus station at 2210. Driver decides to leave at 2207
Last night the same driver on the same route decided to leave at 2206. I wonder if this driver has difficulty telling the time.

Jay

We have reviewed your observations and we agree.  The employee will be put through our formal process starting today.



Simon