Rotala Management - Questions & Answers

[Simon Dunn]

40819 not tracking since it left Manchester in April.

This is now corrected

[hlliwmai]

@Simon Dunn

I would like to bring to your attention to the fact I was waiting in Halesowen Bus Station earlier this afternoon (04/08) for the 14:37 4H to Walsall I was watching the bus on bustimes (30706; 14:28 journey ex Hayley Green) the bus DID NOT serve the bus station as you will see on the tracking data; the bus came to the roundabout at the bottom of Hagley Road (by Lidl) and turned right back towards Shenstone Island, it wasn't just me waiting. There  was quite a crowd in the bus station and I had to wait a further 30 mins for another Diamond 4H to Walsall to arrive, I did not get the NX 4H for the fact that most of the passengers that were waiting for (30706) ended up getting on that one thus meaning it got full quite quick. Upon further investigation it appears that 30706 returned to depot. I was wondering whether you could look into this as it was quite frustrating having to delay my journey. 

[Simon Dunn]

@Simon Dunn

I would like to bring to your attention to the fact I was waiting in Halesowen Bus Station earlier this afternoon (04/08) for the 14:37 4H to Walsall I was watching the bus on bustimes (30706; 14:28 journey ex Hayley Green) the bus DID NOT serve the bus station as you will see on the tracking data; the bus came to the roundabout at the bottom of Hagley Road (by Lidl) and turned right back towards Shenstone Island, it wasn't just me waiting. There  was quite a crowd in the bus station and I had to wait a further 30 mins for another Diamond 4H to Walsall to arrive, I did not get the NX 4H for the fact that most of the passengers that were waiting for (30706) ended up getting on that one thus meaning it got full quite quick. Upon further investigation it appears that 30706 returned to depot. I was wondering whether you could look into this as it was quite frustrating having to delay my journey. 

I will refer this to the OM for immediate action.

Thank you

[LiamsTransport1]

Hello,

I was on 20912 earlier on the 202, which is running round with 30823 ticket machine and is showing as 30823 on bustimes and the diamond website tracker, just thought to make somewhere aware to update the details

Thanks 

[Simon Dunn]

Hello,

I was on 20912 earlier on the 202, which is running round with 30823 ticket machine and is showing as 30823 on bustimes and the diamond website tracker, just thought to make somewhere aware to update the details

Thanks 

I will ask the depot to update this.

[LiamsTransport1]

I will ask the depot to update this.

Thank you Simon

[IMarkeh]

Hi Simon, 
Please can you speak to Traveline NOC team to update the NOC Database for Midland Classic. Your NOC code MDCL is still showing contact details for Midland Classic (including website and twitter etc).

[Simon Dunn]

Hi Simon,
Please can you speak to Traveline NOC team to update the NOC Database for Midland Classic. Your NOC code MDCL is still showing contact details for Midland Classic (including website and twitter etc).

We have asked Traveline to update



Simon

[Lukeee]

Hi Simon according to bus times there appears to be 2 buses running the 20:25 Airport to kingstanding trip, the Mellor I've seen at the airport but there's also a streetlite tracking from chelmsley wood running just behind the Mellor. I don't regularly use bustimes so not sure if it's fake tracking or not but found it odd.

[Westy]

20051 on the 326 - No front destination display.

(By the way, was the Mellor I reported on the other week fixed, as Ive seen no reply yet?)

[Simon Dunn]

Hi Simon according to bus times there appears to be 2 buses running the 20:25 Airport to kingstanding trip, the Mellor I've seen at the airport but there's also a streetlite tracking from chelmsley wood running just behind the Mellor. I don't regularly use bustimes so not sure if it's fake tracking or not but found it odd.

I cannot see two tracking on our systems at this point.

[Simon Dunn]

20051 on the 326 - No front destination display.

(By the way, was the Mellor I reported on the other week fixed, as Ive seen no reply yet?)

I have asked our engineers to check the vehicle tonight.  

Over the last few days - we have been undertaking updates to deal with some Mellor blind issues.  They should all be okay now.

[hlliwmai]

Hi Simon,


I have heard rumours that in October Diamond are loosing the following routes; 

74 Walsall - Gillity Village
326 Bilston - Bloxwich

Would you be able to confirm if this correct? I understand of course if you're unable to disclose as yet. 

[Simon Dunn]

Hi Simon,


I have heard rumours that in October Diamond are loosing the following routes;

74 Walsall - Gillity Village
326 Bilston - Bloxwich

Would you be able to confirm if this correct? I understand of course if you're unable to disclose as yet.

We have lost the following from October

96 - Day time.
23
74
002 Sundays
530 Evenings and Sundays
223

We have not lost the 326.



Simon

[hlliwmai]

We have lost the following from October

96 - Day time.
23
74
002 Sundays
530 Evenings and Sundays
223

We have not lost the 326.



Simon

Thanks for that @Simon Dunn, I don't suppose you know who is going to operate these routes once Diamond come off them?