Rotala Management - Questions & Answers

[IMarkeh]

Dear Sir,

I see every comments from our Diamond Bus website.  I also see a responses.  I do not personally tie up that every message is responded to.  However, if you can provide me with details of the email you sent.  i.e. Date/Time and who from.  I will investigate



Simon

I emailed in about a month or so ago with regards there being a lot of missing (or old dated) information in the tickets area of the Diamond website. Even worse now that the South East division has merged over, the ticketing information in some of the categories hasn't been updated.

[Simon Dunn]

I emailed in about a month or so ago with regards there being a lot of missing (or old dated) information in the tickets area of the Diamond website. Even worse now that the South East division has merged over, the ticketing information in some of the categories hasn't been updated.

Dear Sir,

Can you either send your complaints to my email simon.dunn@rotala.co.uk or provide the email address you sent them from.

Thank you



Simon

[CX06 BJF]

Hi Simon,

I was just wondering if there was a specific reason for the MAN/Plaxton Centros being chosen for electric conversion? Also, are there any plans for similar conversions to be carried out in the future?

Thanks.

[Simon Dunn]

Hi Simon,

I was just wondering if there was a specific reason for the MAN/Plaxton Centros being chosen for electric conversion? Also, are there any plans for similar conversions to be carried out in the future?

Thanks.

We have a few variants on Engine running on Centro bodies.  However, the MAN engine is/ was the worst performing of everything we operate and hence the decision

[CX06 BJF]

We have a few variants on Engine running on Centro bodies.  However, the MAN engine is/ was the worst performing of everything we operate and hence the decision

Thanks Simon, much appreciated!

[BN]

Thanks Simon, much appreciated!

Have any of them been completed yet Simon?

[Simon Dunn]

Have any of them been completed yet Simon?

No.  None of them have been completed as yet

[Trident 4194]

Hi Simon,

On your tracking app/ website how come you have removed the fleet number info that was displayed alongside journey?

[Simon Dunn]

Hi Simon,

On your tracking app/ website how come you have removed the fleet number info that was displayed alongside journey?

In the last rounds of updates, the fleet number has been ommitted


Simon

[Stuharris 6360]

Hi Simon,

Hope you are well.

Any news on Diamond taking part in the SwiftGo scheme?

Thanks

Stuart

[Simon Dunn]

Hi Simon,

Hope you are well.

Any news on Diamond taking part in the SwiftGo scheme?

Thanks

Stuart

Stuart,

We have now signed a contract to adopt this.

Work is underway to agree the capping arrangements and it will be launched in due course



Simon

[Westy]

Hi Simon

I'm assuming a TfWm 'cock up' on this, but are the very early journeys on Walsall 31 on Sundays still operated by yourselves?

The current roadside timetable posters dated 18th April have them missing, but they are still showing online on both your website & (one for @Tony here!) on Nx's website as well!

[Simon Dunn]

Hi Simon

I'm assuming a TfWm 'cock up' on this, but are the very early journeys on Walsall 31 on Sundays still operated by yourselves?

The current roadside timetable posters dated 18th April have them missing, but they are still showing online on both your website & (one for @Tony here!) on Nx's website as well!

We will pick this up with TfWM

[BN]

Simon,
Flying effort on the repaints, fleet looks smart. Many more left to do? Also what new deliveries are still left to come please?
Thanks

[Simon Dunn]

Simon,
Flying effort on the repaints, fleet looks smart. Many more left to do? Also what new deliveries are still left to come please?
Thanks

We have around 4 left to paint.  We still have around 30 new double decks to come for Bolton



Simon