Rotala Management - Questions & Answers

[HTA844N]

Hi Simon

Would you be so kind to investigate why the first 229 (Bilston - Dudley) this morning did not serve Victoria Park, Tipton Owen St etc but instead took a short cut missing out this part of the route. I'm aware this service was running late, but even so, this time of day the service is irregular & the chances are if this bus is running late due to traffic, so will others etc. You could be waiting hours potentially if they all decide to miss out parts of the route.

Thank you!

[2206]

There's a fully 458 branded Omnilink on the Kidderminster 10 today.
Would have thought it could have at least have had the branding removed before you use it in service?
NX wouldn't be using Dundee branded buses in Birmingham for months.

Loads of vehicles in full Wessex livery with fleetnames as well. Surely some Dianond fleetnames could have been applied?

[the trainbasher]

Have diamond put the fares up on the Short Hop WM? Or is it just a top up to fund the new Streetlites? Boarded a 125 at Stourbridge to head to work at top of Norton and was charged £1.60 instead of what should have been £1.50.

Can you look into this please?

[Simon Dunn]

Hi Simon

Would you be so kind to investigate why the first 229 (Bilston - Dudley) this morning did not serve Victoria Park, Tipton Owen St etc but instead took a short cut missing out this part of the route. I'm aware this service was running late, but even so, this time of day the service is irregular & the chances are if this bus is running late due to traffic, so will others etc. You could be waiting hours potentially if they all decide to miss out parts of the route.

Thank you!

The driver cut the route short.

He has been interviewed and put through the companies disciplinary procedure

I am sorry about this.


Simon

[Simon Dunn]

There's a fully 458 branded Omnilink on the Kidderminster 10 today.
Would have thought it could have at least have had the branding removed before you use it in service?
NX wouldn't be using Dundee branded buses in Birmingham for months.

Loads of vehicles in full Wessex livery with fleetnames as well. Surely some Dianond fleetnames could have been applied?

I am assured that the vinyl has been stripped off the last remaining Omni today. 

We have a lot of vehicles to paint and it will take time to work through them

[DMCL]

I am assured that the vinyl has been stripped off the last remaining Omni today. 

We have a lot of vehicles to paint and it will take time to work through them

There are vehicles in 10 different liveries operating from Redditch garage:

Blue
New multi-tone Blue
Wessex
Signature - older silver version
Signature - newer blue version
Central Buses
Hallmark
Black (20522)
White (20884)
Silver with all-over Monopoly advert (30857)

Quite a hotchpot!!

[Jack]

Are the last of the 002 branded Centro's going to be debranded from the 002 anytime soon?

[Simon Dunn]

Have diamond put the fares up on the Short Hop WM? Or is it just a top up to fund the new Streetlites? Boarded a 125 at Stourbridge to head to work at top of Norton and was charged £1.60 instead of what should have been £1.50.

Can you look into this please?

This has been the price since 02/01/19

[Simon Dunn]

Are the last of the 002 branded Centro's going to be debranded from the 002 anytime soon?

Yes

[I love Walsall buses]

Hi @Simon Dunn just letting you know that 30942 rear display is stuck on not in service the front and side displays are working fine thanks

[Simon Dunn]

Hi @Simon Dunn just letting you know that 30942 rear display is stuck on not in service the front and side displays are working fine thanks

Thank you

[Trident 4194]

Hi,

Is it now required to have a diamond account to be able to track the location of buses?

[Westy]

Would I be correct in thinking all Tividale vehicles should be able to display the ex Igo routes?

Any idea why the ex Arriva Dart in Diamond colours but still having Arriva seating inside operating the 326 to Bloxwich that arrives in Willenhall around 425 / 430 pm today can only display 'Diamond Bus'?

[Simon Dunn]

Hi,

Is it now required to have a diamond account to be able to track the location of buses?

No - nothing has changed

[Simon Dunn]

Would I be correct in thinking all Tividale vehicles should be able to display the ex Igo routes?

Any idea why the ex Arriva Dart in Diamond colours but still having Arriva seating inside operating the 326 to Bloxwich that arrives in Willenhall around 425 / 430 pm today can only display 'Diamond Bus'?

Yes - they should be.  We will look into this