Rotala Management - Questions & Answers

[Simon Dunn]

Whilst the 292 is the service I am most interested in, I note on the Diamond website, the timetable page for BEWD is showing no service, either on the timetable page or the PDF of the timetable. Is that an error, the Service Changes pages reckons it is still operating.  Checked on iPad and Windows laptop.  I assume if BEWD isn't running, the 292 is following its standard route?

WW BEWD | Diamond Bus
Diamond - Timetable

I will get this updated.

[IMarkeh]

I will get these reviewed

Hi Simon, sadly not as many issues fixed this time but some fixed nevertheless. Fixed issues removed from the below list.

Original issues unresolved:
Stourbridge 25, services which are in your Ticketer portal as 25T show as serving Dudley Bus Station and show as using different stops at Merry Hill compared to trips marked 25S. Both sets of 25 services, after Brockmoor William Street missing stop Brockmoor Belle Isle (nwmtwtpm)
Redditch 149S towards Worcester tracking suggests the 149S goes via Radford Flyford Flavell rather than via Kington (if correct, you have the wrong route here). Morning trip missing stops in Spetchley and after Kings School missing City Walls Road and McDonalds stops.
Evesham 540 07:34 from Evesham after Ashton Under Hill Cross missing Cottons Lane (2000G073101) and Cornfield Way needs moving to after the academy
08:36, 10:11, 11:11, 12:11 and 13:11 from Tewkesbury after Ashton under Hill Cornfield Way missing Ashton Under Hill Wood Lane (2000G671004)
15:46, 16:46, 17:50 (M-F) & 1846 (Sat) from Tewkesbury missing Beckford Village Hall (wocgdtpm)
Halesowen 17H towards Merry Hill, after Wallwell Lane missing Alexandra Road (43008100104), swap Harden Vale stop to other side of the road (43000807001). Toward Halesowen swap Harden Vale stop to other side of the road (43000807002)
Redditch 52 towards Kidderminster missing Bromsgrove Bus Station (Mon-Sat). After Fockbury Road missing Corbett Turn (2000G581593) and Winterfold Cottages (2000G581572)
Redditch 52 towards Redditch, most trips missing Winterfold Cottages and Corbett Turn. School Holiday dates need setting.
Redditch 52A Mon-Fri towards Bromsgrove missing Oakenshaw Tesco and estate and missing Bromsgrove Bus Station.
Redditch 52A Mon-Fri towards Hospital missing stops around Oakenshaw estate and missing Bromsgrove Bus Station. School day/Hol dates need adding too for this school year
Stourbridge 88 towards Stourbridge remove Angel Passage. Towards Norton remove both Foster Street East stops (all of these stops are not in use)
Redditch 149 towards Worcester after Camp Hill Road missing Fort Royal and Sidbury (2000G000935 & 2000G006629)
Kidderminster 192 towards Kidderminster remove Kidderminster New Road
Route 242S missing plenty of stops but the missing stops are marked as 'inactive' by Staffordshire Council on NAPTAN. Not sure if Ticketer can pick up inactive stops but if not, contact LA as they will be able to update NAPTAN for you.
Redditch 247 towards Evesham after Grafton Close missing Langdon Close and Ombersley Close stops. After Ashdown Farm missing stop inside Evesham Morrisons (2000G079600). After Church Street missing Evesham Chapel Street (2000G500787)
Redditch 247 towards Redditch after Four Pools Morrisons, missing stop inside Evesham Morrisons (2000G079600). After Alexandra Hospital missing Grafton Close (2000G023901). Then swap Langdon Close and Ombersley Close, then missing Tudor Grange Academy (2000G023999)


Issues with updated data:
Stourbridge 242 towards Kinver. After Hyperion Rd add Frairs Gorse (3800C632001) & no. 56 (3800C631801) and remove stop 'New Wood Close'

Diamond South East:
N555 missing stops at Terminal 4 in both directions.
A60 needs stops removing between Horton Stanwell Road and Terminal 5 (as per your timetable bus runs none stop)
H2 services you've gone from 1 extreme to the other. Heading towards the hotels is now sorted but the return trip from hotels to terminals now have the wrong stop codes (T3 stop code is wrong and some services T2 is missing)
RHU missing the University Founders Building stop (4004401021A). Surely the most important stop on a Uni service is the stop at the Uni?
Need to speak to TFL to get stops added on NAPTAN for some of the hotels.


New issues:
Route 202S towards Halesowen after Rubery Lane South missing Reaside Junior School (43000392702). After Windsor Close missing Brightstone Road (43000393701). After Egghill Lane missing Church Hill (2000G093301) and missing stops in Hurst Green.
Route 202S towards Bromsgrove after Lickey Church missing Parish Hall (2000G026501)

[Simon Dunn]

Hi Simon, sadly not as many issues fixed this time but some fixed nevertheless. Fixed issues removed from the below list.

Original issues unresolved:
Stourbridge 25, services which are in your Ticketer portal as 25T show as serving Dudley Bus Station and show as using different stops at Merry Hill compared to trips marked 25S. Both sets of 25 services, after Brockmoor William Street missing stop Brockmoor Belle Isle (nwmtwtpm)
Redditch 149S towards Worcester tracking suggests the 149S goes via Radford Flyford Flavell rather than via Kington (if correct, you have the wrong route here). Morning trip missing stops in Spetchley and after Kings School missing City Walls Road and McDonalds stops.
Evesham 540 07:34 from Evesham after Ashton Under Hill Cross missing Cottons Lane (2000G073101) and Cornfield Way needs moving to after the academy
08:36, 10:11, 11:11, 12:11 and 13:11 from Tewkesbury after Ashton under Hill Cornfield Way missing Ashton Under Hill Wood Lane (2000G671004)
15:46, 16:46, 17:50 (M-F) & 1846 (Sat) from Tewkesbury missing Beckford Village Hall (wocgdtpm)
Halesowen 17H towards Merry Hill, after Wallwell Lane missing Alexandra Road (43008100104), swap Harden Vale stop to other side of the road (43000807001). Toward Halesowen swap Harden Vale stop to other side of the road (43000807002)
Redditch 52 towards Kidderminster missing Bromsgrove Bus Station (Mon-Sat). After Fockbury Road missing Corbett Turn (2000G581593) and Winterfold Cottages (2000G581572)
Redditch 52 towards Redditch, most trips missing Winterfold Cottages and Corbett Turn. School Holiday dates need setting.
Redditch 52A Mon-Fri towards Bromsgrove missing Oakenshaw Tesco and estate and missing Bromsgrove Bus Station.
Redditch 52A Mon-Fri towards Hospital missing stops around Oakenshaw estate and missing Bromsgrove Bus Station. School day/Hol dates need adding too for this school year
Stourbridge 88 towards Stourbridge remove Angel Passage. Towards Norton remove both Foster Street East stops (all of these stops are not in use)
Redditch 149 towards Worcester after Camp Hill Road missing Fort Royal and Sidbury (2000G000935 & 2000G006629)
Kidderminster 192 towards Kidderminster remove Kidderminster New Road
Route 242S missing plenty of stops but the missing stops are marked as 'inactive' by Staffordshire Council on NAPTAN. Not sure if Ticketer can pick up inactive stops but if not, contact LA as they will be able to update NAPTAN for you.
Redditch 247 towards Evesham after Grafton Close missing Langdon Close and Ombersley Close stops. After Ashdown Farm missing stop inside Evesham Morrisons (2000G079600). After Church Street missing Evesham Chapel Street (2000G500787)
Redditch 247 towards Redditch after Four Pools Morrisons, missing stop inside Evesham Morrisons (2000G079600). After Alexandra Hospital missing Grafton Close (2000G023901). Then swap Langdon Close and Ombersley Close, then missing Tudor Grange Academy (2000G023999)


Issues with updated data:
Stourbridge 242 towards Kinver. After Hyperion Rd add Frairs Gorse (3800C632001) & no. 56 (3800C631801) and remove stop 'New Wood Close'

Diamond South East:
N555 missing stops at Terminal 4 in both directions.
A60 needs stops removing between Horton Stanwell Road and Terminal 5 (as per your timetable bus runs none stop)
H2 services you've gone from 1 extreme to the other. Heading towards the hotels is now sorted but the return trip from hotels to terminals now have the wrong stop codes (T3 stop code is wrong and some services T2 is missing)
RHU missing the University Founders Building stop (4004401021A). Surely the most important stop on a Uni service is the stop at the Uni?
Need to speak to TFL to get stops added on NAPTAN for some of the hotels.


New issues:
Route 202S towards Halesowen after Rubery Lane South missing Reaside Junior School (43000392702). After Windsor Close missing Brightstone Road (43000393701). After Egghill Lane missing Church Hill (2000G093301) and missing stops in Hurst Green.
Route 202S towards Bromsgrove after Lickey Church missing Parish Hall (2000G026501)

I will get them to look at this.

[Mkinson2224]

Hi Simon is Burton getting anymore buses?

Also what happened to Dart 30960 - EU06 WGM as the last I heard it got sold for Preservation.

[Busmapper]

Hello Simon

This page on the website www.diamondbuses.com/tickets/zone-boundary-guides/west-midlands-boundary/ says that nbus tickets are valid on the '150 between Kings Heath and Maypole only'.

It should say between Kings Heath and Wythall Inkford Brook as per the linked nbus Zone Boundary Map as well as find-bus-area.tfwm.org.uk

[Simon Dunn]

Hi Simon is Burton getting anymore buses?

Also what happened to Dart 30960 - EU06 WGM as the last I heard it got sold for Preservation.

We have 6 electrics on order. 30960 was sold for scrap.

[Simon Dunn]

Hello Simon

This page on the website www.diamondbuses.com/tickets/zone-boundary-guides/west-midlands-boundary/ says that nbus tickets are valid on the '150 between Kings Heath and Maypole only'.

It should say between Kings Heath and Wythall Inkford Brook as per the linked nbus Zone Boundary Map as well as find-bus-area.tfwm.org.uk

You are correct.  We will look to update.


Simon

[Stu]

You are correct.  We will look to update.


Simon

Hi Simon, probably worth adding the 50A to that list as well, valid between Birmingham city centre and Wythall island.

[Simon Dunn]

Hi Simon, probably worth adding the 50A to that list as well, valid between Birmingham city centre and Wythall island.

Noted

[Brian James]

New questions for you to answer please Simon
Will the new routes 552 & 553 be worked from Redditch Depot?
Presumably interworked with the Redditch to Evesham service?
Is the rumour that 540 is to be withdrawn true?

[Simon Dunn]

New questions for you to answer please Simon
Will the new routes 552 & 553 be worked from Redditch Depot?
Presumably interworked with the Redditch to Evesham service?
Is the rumour that 540 is to be withdrawn true?

Brian,

The 540 service is currently contracted until 31/12/27.  Most WCC contracts include a clause which allows them to cancel - I think on 90 days notice.  We have had no dialogue about cancelling this service and they have asked for prices to re-route the service in a few years via a new  housing development, so I think this is unlikely.

The 552 & 553 will run out of Redditch and the drivers will work the 540, 532, 553.


Simon

[TheMidlandsTrident]

Hey Simon,

For starters just wanted to congratulate your work with the bus dests, touchwood they have all been working from what I've seen.

Anyways, will Redditch receive any new vehicles for the 552/553 or will they use existing vehicles?

Thanks

[Simon Dunn]

Hey Simon,

For starters just wanted to congratulate your work with the bus dests, touchwood they have all been working from what I've seen.

Anyways, will Redditch receive any new vehicles for the 552/553 or will they use existing vehicles?

Thanks

We thank you for your positive comments.  We are looking to use a number of second hand 66 plate E200's we have acquired on the 552/553


Simon

[satters]

Noted on the 125 Stourbridge to Bridgnorth today that the passenger numbers whilst not great for the present service there were passengers particularly on the sections Stourbridge to Kidderminster and Highley to Bridgnorth that were dependent on the bus,
rather than the proposed pulling of the service in its entirety, could it not be retained with a reduced frequency
there are 3 vehicles on this service, it ought to be possible to reduce that to 2 surely.
Stourbridge to Kidderminster hourly, Kidderminster to Bridgnorth 2 hourly and when that bus gets to Bridgnorth could it run back to and from Highley whilst sitting at Bridgnorth making Highley to Bridgnorth hourly?

[Ryan Hack]

Do Preston Bus plan to keep running the 311 and 312 in the Ormskirk area when the routes go up for tender again