Rotala Management - Questions & Answers

[GoldenSquid]

too add onto this:
16A still says it stops on Cars Lane, when it stops on Moor Street Queensway.

[Simon Dunn]

Thank you for sorting these ones out.

More to add though sadly.
002 towards Merry Hill wrongly shows as serving Woodcock Hill Shenley Fields Centre. Towards Weoley Castle missing Quarry Bank Chapel Street and Netherend Blaenwern Drive and Monday-Friday trips missing Bartley Green St Peters Church
Kidderminster 3 Mon-Fri missing Kidderminster Oxford Street.
Dudley 17 towards Stourbridge missing Dibdale Blackthorne Rd (nwmjwpgd). Towards Dudley, stop at Gornal Wood Zoar Street needs moving to be after Bank Road.
Oldbury 20, towards Oldbury after Lion Farm Wolverley Crescent missing stop Lion Farm Martley Rd (nwmdmdjm) and after Rounds Green Alston Road missing Oldbury Little Eel St (nwmatadw)
Stourbridge 25, services which are in your Ticketer portal as 25T show as serving Dudley Bus Station and show as using different stops at Merry Hill compared to trips marked 25S. Both sets of 25 services, after Brockmoor William Street missing stop Brockmoor Belle Isle (nwmtwtpm)
Redditch 64 data doesn't match any of the regular tracking details between Hospital and Barlich Way timing point which suggests that either drivers are going massively the wrong way or the data is massively wrong.
Stourbridge 142A towards Halesowen, after Huntingtree Road missing Fallowfield Rd (nwmdjgwg)
Route 145 missing school/sch hol dates.
Route 145A Mon-Fri missing Bromsgrove Bus Station in both directions
Redditch 149 doesn't have school holidays set up properly. Also missing Worcester Cathederal and Lodge Park Barlich Way
Redditch 149S towards Worcester tracking suggests the 149S goes via Radford Flyford Flavell rather than via Kington (if correct, you have the wrong route here). Missing stops in Spetchley and after Kings School missing City Walls Road and McDonalds stops.
Kidderminster 192, towards Kidderminster, after Hurcott Hodge Hill Nurseries missing Greenhill Bruce Road (wocgmpgj)
Bromsgrove 202 missing loads of stops along the way. This post would be too long listing them all.
Bromsgrove 202S wrongly shows 'Rubery Callowbridge Road (wocdpmwg), stop doesn't exist
Stourbridge 242, missing stops on Hyperion Road Loop and on Jenks Ave in Kinver

Evesham 540 has plenty of trips with errors.
07:34 from Evesham, wrongly shows as serving Ashton Under Hill Main Road (wocdmaga) then has stops in the wrong order and missing stops. Should be Ashton Under Hill Cross, then adj Cottons Lane, then Academy, then Cornfield Way.
08:36, 10:11, 11:11, 12:11 and 13:11 from Tewkesbury missing Ashton Under Hill Wood Lane after Cornfield Way.
15:46, 16:46, 17:50 (M-F) & 1846 (Sat) from Tewkesbury missing Beckford Village Hall (wocgdtpm)


202S, 242s, 247s, 297s, 898, 899, S77 are all set up as Monday-Friday rather than set up properly as running school days only.

I hope this helps and these can be resolved just as swiftly.

PS Diamond South East is suffering too.
N30 towards Acton missing stops between Osterley and Acton. Towards Heathrow wrongly shows as serving Heathrow T5 stop 20 and 21 (route only serves stop 20)
N555 missing stops at Terminal 4.
A60 missing all intermediate stops (shows timing points only)
H2 services need updating to use the correct stops at Terminal 3 for departing (correct stop code 490008026WH)
H2C, H5A/B/C/H have extra trips showing which don't operate.
RHU missing the University Founders Building stop
H21 towards T4 missing Bedfont Library.

Thank you.  I will get them to look at this.

[OH25]

Thank you.  I will get them to look at this.

Who do you mean by them? 
Who are the ones supposed to be dealing with this?

[Simon Dunn]

Who do you mean by them?
Who are the ones supposed to be dealing with this?

Our internal people responsible for this.

[Westy]

20887 on the 57 is making a funny squeaking sound as it moves along!

(Just saw it in Willenhall before the 326(late again!) turned up!)

[Simon Dunn]

20887 on the 57 is making a funny squeaking sound as it moves along!

(Just saw it in Willenhall before the 326(late again!) turned up!)

I will report this to Engineering for review.

[Jay71]

30923..  The numbers on the back of this keep flicking on & off

[Simon Dunn]

30923..  The numbers on the back of this keep flicking on & off

Thank you - I have reported it our engineering team.

[Ryan Hack]

What do you plan to do with the 2 Omnidekkas at Preston (40406 & 40407) as one has no MOT (on Gov website) and the other has its MOT due soon, just wondering as id like to ride one again before they go.

[Simon Dunn]

What do you plan to do with the 2 Omnidekkas at Preston (40406 & 40407) as one has no MOT (on Gov website) and the other has its MOT due soon, just wondering as id like to ride one again before they go.

They will return to service.

[2206]

21107 on the 15:44 8 front, rear & nearside blinds all blank and not working.

[Simon Dunn]

21107 on the 15:44 8 front, rear & nearside blinds all blank and not working.

I will report to Kidderminster engieenring now

[IMarkeh]

Thank you.  I will get them to look at this.

A good few of those got sorted. We seem to be on a roll. Please see below this weeks list.

Original issues unresolved:
Stourbridge 25, services which are in your Ticketer portal as 25T show as serving Dudley Bus Station and show as using different stops at Merry Hill compared to trips marked 25S. Both sets of 25 services, after Brockmoor William Street missing stop Brockmoor Belle Isle (nwmtwtpm)
Redditch 64 data doesn't match any of the regular tracking details between Hospital and Barlich Way timing point which suggests that either drivers are going massively the wrong way or the data is massively wrong.
Redditch 149S towards Worcester tracking suggests the 149S goes via Radford Flyford Flavell rather than via Kington (if correct, you have the wrong route here). Missing stops in Spetchley and after Kings School missing City Walls Road and McDonalds stops.
Bromsgrove 202S wrongly shows 'Rubery Callowbridge Road (wocdpmwg), stop doesn't exist
Stourbridge 242, missing stops on Hyperion Road Loop and on Jenks Ave in Kinver 
297s, 898, 899 are set up as Monday-Friday rather than set up properly as running school days only.
Evesham 540 07:34 from Evesham after Ashton Under Hill Cross missing Cottons Lane (2000G073101) and Cornfield Way needs moving to after the academy.

08:36, 10:11, 11:11, 12:11 and 13:11 from Tewkesbury after Ashton under Hill Cornfield Way missing Ashton Under Hill Wood Lane (2000G671004)
15:46, 16:46, 17:50 (M-F) & 1846 (Sat) from Tewkesbury missing Beckford Village Hall (wocgdtpm)

Issues with updated data:
Kidderminster 3 issues at Oxford Street. Mon-Fri shows using Stand A, Sat/Sun shows as using Stand B.
Halesowen 202 towards Halesowen, stop Goodrest Avenue needs moving to be after Howley Grange School
A number of services now suffering the revision number issues as some routes were updated but other routes on the same registration, for some reason the revision number hasn't gone up.



New issues:
Halesowen 17H towards Merry Hill, after Wallwell Lane missing Alexandra Road (43008100104), swap Harden Vale stop to other side of the road (43000807001). Toward Halesowen swap Harden Vale stop to other side of the road (43000807002)
Redditch 52 towards Kidderminster missing Bromsgrove Bus Station (Mon-Sat). After Fockbury Road missing Corbett Turn (2000G581593) and Winterfold Cottages (2000G581572)
Redditch 52 towards Redditch, most trips missing Winterfold Cottages and Corbett Turn. School Holiday dates need setting.
Redditch 52A Mon-Fri towards Bromsgrove missing Oakenshaw Tesco and estate and missing Bromsgrove Bus Station.
Redditch 52A Mon-Fri towards Hospital missing stops around Oakenshaw estate and missing Bromsgrove Bus Station. School day/Hol dates need adding too for this school year
Redditch 52S needs external service number updating to 52S (currently external service number is set as 52) and school dates need setting on it.
Stourbridge 88 towards Stourbridge remove Angel Passage. Towards Norton remove both Foster Street East stops (all of these stops are not in use)
Redditch 149 towards Worcester after Camp Hill Road missing Fort Royal and Sidbury (2000G000935 & 2000G006629)
Kidderminster 192 towards Kidderminster remove Kidderminster New Road
Route 242S missing plenty of stops but the missing stops are marked as 'inactive' by Staffordshire Council on NAPTAN. Not sure if Ticketer can pick up inactive stops but if not, contact LA as they will be able to update NAPTAN for you.
Redditch 247 towards Evesham after Grafton Close missing Langdon Close and Ombersley Close stops. After Ashdown Farm missing stop inside Evesham Morrisons (2000G079600). After Church Street missing Evesham Chapel Street (2000G500787)
Redditch 247 towards Redditch after Four Pools Morrisons, missing stop inside Evesham Morrisons (2000G079600). After Alexandra Hospital missing Grafton Close (2000G023901). Then swap Langdon Close and Ombersley Close, then missing Tudor Grange Academy (2000G023999)


Diamond South East:
N555 missing stops at Terminal 4 in both directions.
A60 needs stops removing between Horton Stanwell Road and Terminal 5 (as per your timetable bus runs none stop)
H2 services you've gone from 1 extreme to the other. Heading towards the hotels is now sorted but the return trip from hotels to terminals now have the wrong stop codes (T3 stop code is wrong and some services T2 is missing)
RHU missing the University Founders Building stop (4004401021A). Surely the most important stop on a Uni service is the stop at the Uni?
Need to speak to TFL to get stops added on NAPTAN for some of the hotels.

[Simon Dunn]

A good few of those got sorted. We seem to be on a roll. Please see below this weeks list.

Original issues unresolved:
Stourbridge 25, services which are in your Ticketer portal as 25T show as serving Dudley Bus Station and show as using different stops at Merry Hill compared to trips marked 25S. Both sets of 25 services, after Brockmoor William Street missing stop Brockmoor Belle Isle (nwmtwtpm)
Redditch 64 data doesn't match any of the regular tracking details between Hospital and Barlich Way timing point which suggests that either drivers are going massively the wrong way or the data is massively wrong.
Redditch 149S towards Worcester tracking suggests the 149S goes via Radford Flyford Flavell rather than via Kington (if correct, you have the wrong route here). Missing stops in Spetchley and after Kings School missing City Walls Road and McDonalds stops.
Bromsgrove 202S wrongly shows 'Rubery Callowbridge Road (wocdpmwg), stop doesn't exist
Stourbridge 242, missing stops on Hyperion Road Loop and on Jenks Ave in Kinver
297s, 898, 899 are set up as Monday-Friday rather than set up properly as running school days only.
Evesham 540 07:34 from Evesham after Ashton Under Hill Cross missing Cottons Lane (2000G073101) and Cornfield Way needs moving to after the academy.

08:36, 10:11, 11:11, 12:11 and 13:11 from Tewkesbury after Ashton under Hill Cornfield Way missing Ashton Under Hill Wood Lane (2000G671004)
15:46, 16:46, 17:50 (M-F) & 1846 (Sat) from Tewkesbury missing Beckford Village Hall (wocgdtpm)

Issues with updated data:
Kidderminster 3 issues at Oxford Street. Mon-Fri shows using Stand A, Sat/Sun shows as using Stand B.
Halesowen 202 towards Halesowen, stop Goodrest Avenue needs moving to be after Howley Grange School
A number of services now suffering the revision number issues as some routes were updated but other routes on the same registration, for some reason the revision number hasn't gone up.



New issues:
Halesowen 17H towards Merry Hill, after Wallwell Lane missing Alexandra Road (43008100104), swap Harden Vale stop to other side of the road (43000807001). Toward Halesowen swap Harden Vale stop to other side of the road (43000807002)
Redditch 52 towards Kidderminster missing Bromsgrove Bus Station (Mon-Sat). After Fockbury Road missing Corbett Turn (2000G581593) and Winterfold Cottages (2000G581572)
Redditch 52 towards Redditch, most trips missing Winterfold Cottages and Corbett Turn. School Holiday dates need setting.
Redditch 52A Mon-Fri towards Bromsgrove missing Oakenshaw Tesco and estate and missing Bromsgrove Bus Station.
Redditch 52A Mon-Fri towards Hospital missing stops around Oakenshaw estate and missing Bromsgrove Bus Station. School day/Hol dates need adding too for this school year
Redditch 52S needs external service number updating to 52S (currently external service number is set as 52) and school dates need setting on it.
Stourbridge 88 towards Stourbridge remove Angel Passage. Towards Norton remove both Foster Street East stops (all of these stops are not in use)
Redditch 149 towards Worcester after Camp Hill Road missing Fort Royal and Sidbury (2000G000935 & 2000G006629)
Kidderminster 192 towards Kidderminster remove Kidderminster New Road
Route 242S missing plenty of stops but the missing stops are marked as 'inactive' by Staffordshire Council on NAPTAN. Not sure if Ticketer can pick up inactive stops but if not, contact LA as they will be able to update NAPTAN for you.
Redditch 247 towards Evesham after Grafton Close missing Langdon Close and Ombersley Close stops. After Ashdown Farm missing stop inside Evesham Morrisons (2000G079600). After Church Street missing Evesham Chapel Street (2000G500787)
Redditch 247 towards Redditch after Four Pools Morrisons, missing stop inside Evesham Morrisons (2000G079600). After Alexandra Hospital missing Grafton Close (2000G023901). Then swap Langdon Close and Ombersley Close, then missing Tudor Grange Academy (2000G023999)


Diamond South East:
N555 missing stops at Terminal 4 in both directions.
A60 needs stops removing between Horton Stanwell Road and Terminal 5 (as per your timetable bus runs none stop)
H2 services you've gone from 1 extreme to the other. Heading towards the hotels is now sorted but the return trip from hotels to terminals now have the wrong stop codes (T3 stop code is wrong and some services T2 is missing)
RHU missing the University Founders Building stop (4004401021A). Surely the most important stop on a Uni service is the stop at the Uni?
Need to speak to TFL to get stops added on NAPTAN for some of the hotels.

I will get these reviewed.

[WrightStreetlite431]

Hi Mr Dunn.
I have seen in Dudley this week you now have BU16 UYD in the fleet, as 30531. It looks really good in Diamond blue I must say, I just wondered if there were any plans to paint UYC, 30530, into Blue too, as it rarely's on the 31/32/42 West Midlands Bus routes, nornally see it on 002.
Thank you.