Rotala Management - Questions & Answers

[Simon Dunn]

Will the open top stay at diamond or will it be sold on, also would diamond be allowed to use it on services or not?

I haven't decided what we are going to do with it.

[Jay71]

Got some questions about your electric vehicles.   Do these vehicles get charged every day?  How long does it take to charge a vehicle from flat to fully charged?  How long are these  vehicles expected to last for?

[Simon Dunn]

Got some questions about your electric vehicles.  Do these vehicles get charged every day?  How long does it take to charge a vehicle from flat to fully charged?  How long are these  vehicles expected to last for?

The vehicles are charged every day.  Our current chargers are mobile chargers and charge a maximum 50 kW.  I understand fixed chargers can charge up to 300 kW.  The chargers we have acquired for Heathrow charge 150 kW.

Depending upon how much they use/ distance/ how the vehicle is driven and how much is used for heating then depends upon how long it takes to charge.  However, battery capacity is general circa 400 KW.  So on a 50 kW charger it would take 8 hours if empty.  I would say though - you are advised not to allow the batteries to empty.   


Simon

[Jay71]

The vehicles are charged every day.  Our current chargers are mobile chargers and charge a maximum 50 kW.  I understand fixed chargers can charge up to 300 kW.  The chargers we have acquired for Heathrow charge 150 kW.

Depending upon how much they use/ distance/ how the vehicle is driven and how much is used for heating then depends upon how long it takes to charge.  However, battery capacity is general circa 400 KW.  So on a 50 kW charger it would take 8 hours if empty.  I would say though - you are advised not to allow the batteries to empty. 


Simon

Thanks

[MX05WHR-Enjoyer]

Hello Simon, 

Well done for winning the contract for 540 Evesham - Tewkesbury. Can you give any idea as to what vehicles will be on this, and if any vehicles will be transferred / bought for this contract. Thank you. 

[Simon Dunn]

Hello Simon,

Well done for winning the contract for 540 Evesham - Tewkesbury. Can you give any idea as to what vehicles will be on this, and if any vehicles will be transferred / bought for this contract. Thank you.

Redditch depot doesn't have enough vehicles to operate the 3 additional PVR.  We are currently looking to acquire a few.  Most of the depot is now Streetlite, so I would imagine these will end up on the route at some point.

[Trident 4194]

Redditch depot doesn't have enough vehicles to operate the 3 additional PVR.  We are currently looking to acquire a few.  Most of the depot is now Streetlite, so I would imagine these will end up on the route at some point.

Does this have to be euro 6 operated? 

[Simon Dunn]

Does this have to be euro 6 operated?

No

[MX05WHR-Enjoyer]

Redditch depot doesn't have enough vehicles to operate the 3 additional PVR.  We are currently looking to acquire a few.  Most of the depot is now Streetlite, so I would imagine these will end up on the route at some point.

Any clue when these vehicles will be in service?

Thanks

[IMarkeh]

Is there any quality control for Diamond Bus East Midlands?

• Travelled on a number of services in the past few weeks and vehicles are still in different liveries. Shed loads of Midland Classic branding around on bus stops and on bus stop timetables etc. You'd expect a professional operator to have removed the old companies names by now.
• Ticket machines are printing tickets with no logo so the firm looks like a dodgy independent rather than a 'professional operator'. (All tickets that I have from Diamond EM have this issue so it's not a single machine issue)
• Buses dumped here, there and everywhere in Burton meaning other buses were loading unsafely in the middle of the road. Buses refusing to move to pick up on the correct stand meaning other buses had their back end stuck out making it hard for everyone to get around the bus, including other buses.
• Many buses having tiny destinations on the front destination display. Why isn't the full display being used? Small text is harder for people to read.
• Bus open data still missing stops such as the 401 apparently doesn't ever go to Dove Valley Park! Many routes missing stops randomly.

Is this why Rotala came off the stock market? Investors started to realise what a low quality operation some areas are. I've seen more professionalism from Let's Go. When are you going to get to grips with Diamond East Midlands and raise their standards to even a basic level?

[Isle of Stroma]

Things such as this poster (pic taken last Friday at Lichfield Bus Station) suggesting that The Knot ticket is valid on the X12, and 30912 seemingly devoid of legal lettering, doesn't exactly project the Company in the best light either.

[Isle of Stroma]

Things such as this poster (pic taken last Friday at Lichfield Bus Station) suggesting that The Knot ticket is valid on the X12, and 30912 seemingly devoid of legal lettering, doesn't exactly project the Company in the best light either.

(pic failed to attach to the previous post)

[Simon Dunn]

Any clue when these vehicles will be in service?

Thanks

In the next few days

[Simon Dunn]

(pic failed to attach to the previous post)

Thank you.  We will correct the signage

[Simon Dunn]

Is there any quality control for Diamond Bus East Midlands?

• Travelled on a number of services in the past few weeks and vehicles are still in different liveries. Shed loads of Midland Classic branding around on bus stops and on bus stop timetables etc. You'd expect a professional operator to have removed the old companies names by now.
• Ticket machines are printing tickets with no logo so the firm looks like a dodgy independent rather than a 'professional operator'. (All tickets that I have from Diamond EM have this issue so it's not a single machine issue)
• Buses dumped here, there and everywhere in Burton meaning other buses were loading unsafely in the middle of the road. Buses refusing to move to pick up on the correct stand meaning other buses had their back end stuck out making it hard for everyone to get around the bus, including other buses.
• Many buses having tiny destinations on the front destination display. Why isn't the full display being used? Small text is harder for people to read.
• Bus open data still missing stops such as the 401 apparently doesn't ever go to Dove Valley Park! Many routes missing stops randomly.

Is this why Rotala came off the stock market? Investors started to realise what a low quality operation some areas are. I've seen more professionalism from Let's Go. When are you going to get to grips with Diamond East Midlands and raise their standards to even a basic level?

I disagree with your comments and to be honest I find the tone disappointing.  I always try to act professionally and treat people with respect and I expect the same.  I will look at what I consider to be constructive comments and we will aim to be better.