Rotala Management - Questions & Answers

[B61 ANDREW]

Yes that is correct

Thanks for the clarification. So if a bus is completing a "running rota" and is about to park up , it could be that the driver has cleared the destination display as the bus approaches it's destination and the bus could display "Diamond" and still have passengers on ?  If that is the case , some of my reports may have been erroneous. If that is so - my apologies.  Andrew.  

[Simon Dunn]

That is not what I said.   Every blind has Diamond on it, and if they are running dead they can use it.  They are not supposed to use this when they are still in service

[2206]

Streetlite 32237 on the 94 is advertising the £1 single still today as well on its destination display.
I caught it at Ward End at about 14:40.

[ellspurs]

Good afternoon, Simon.

This afternoon, my mother attempted to catch a 94 service in Birmingham City Centre, using her concessionary bus pass. The driver stated to her that Diamond didn't accept those passes, so she had to get off and catch a NXWM 94 home instead. The Diamond website has a nice recent article stating that Diamond accept them. Is this not the case? She now feels that she has to wait for an NX bus to ensure she can travel, when she used to prefer using Claribels services that she had been using since the mid 90s.

Any chance of a clarification please? 

[Simon Dunn]

Good afternoon, Simon.

This afternoon, my mother attempted to catch a 94 service in Birmingham City Centre, using her concessionary bus pass. The driver stated to her that Diamond didn't accept those passes, so she had to get off and catch a NXWM 94 home instead. The Diamond website has a nice recent article stating that Diamond accept them. Is this not the case? She now feels that she has to wait for an NX bus to ensure she can travel, when she used to prefer using Claribels services that she had been using since the mid 90s.

Any chance of a clarification please?

A concessionary pass should be accepted on all locally registered bus services.  Do you have any specific details on when they tried to board, and registration number?

[ellspurs]

A concessionary pass should be accepted on all locally registered bus services.  Do you have any specific details on when they tried to board, and registration number?

From what I've been told, she tried to catch it about 12:45 from The Priory Queensway. Bustimes would suggest that it was 32235 that departed at 12:49.

[BK63 YWP]

Hi Simon 

Just seen ex Claribel YJ62 JZH displaying the single for £1 on the 94 on the destination display.

[Simon Dunn]

From what I've been told, she tried to catch it about 12:45 from The Priory Queensway. Bustimes would suggest that it was 32235 that departed at 12:49.

We have interviewed the driver and he claims that he has never done this.  We will see if any further reports surface


Simon

[Simon Dunn]

Hi Simon

Just seen ex Claribel YJ62 JZH displaying the single for £1 on the 94 on the destination display.

The vehicle will be checked tonight

[Isle of Stroma]

The vehicle will be checked tonight

- 32134/YJ12CHG was displaying the same on Tuesday.

[ellspurs]

We have interviewed the driver and he claims that he has never done this.  We will see if any further reports surface


Simon

Thank you for the reply, Simon. I've relayed the message that it should be accepted and I'll see what happens.

Thanks again.

[WWH44L]

Hi Simon, some very odd tracking again at Bolton including some long sold vehicles and some double tracking. 

No longer in the NW but tracking:
20189
20404
20801
30536

Double tracking:
20885 (at Eccles but also tracking at Bolton)
33027 as two vehicles at Bolton

Still not tracking but in service:
33003
33007
33043

Spares being used:
Bolton
Bolton 1
Bury
Eccles 

Are drivers or maintenance supposed to input the correct fleet number when machines are swapped?

Thanks
Jason

[Gareth]

If a ticket machine was unabale to print tickets would passengers paying cash be allowed to board without actually paying? (Possibly to avoid the driver being accused of pocketing the cash)
The reason I ask is yesterday I boarded a 94 for my trip into town. (13.40ish Saltley Gate to City) I use a swift card and the scanner works fine. However at various stops passengers were getting on with cash fares, asking driver for a single, or the price etc and were just told to sit down. A couple got on showing NXWM tickets on mobiles who were also accepted.

I thought maybe a printer issue could be the only explanation in the cash fare instance.
I want the 94 service to succeed, but if it's carrying passengers for free then it won't.

[Simon Dunn]

Hi Simon, some very odd tracking again at Bolton including some long sold vehicles and some double tracking.

No longer in the NW but tracking:
20189
20404
20801
30536

Double tracking:
20885 (at Eccles but also tracking at Bolton)
33027 as two vehicles at Bolton

Still not tracking but in service:
33003
33007
33043

Spares being used:
Bolton
Bolton 1
Bury
Eccles

Are drivers or maintenance supposed to input the correct fleet number when machines are swapped?

Thanks
Jason

I have spoken to Bolton and they will resolve

[Simon Dunn]

If a ticket machine was unabale to print tickets would passengers paying cash be allowed to board without actually paying? (Possibly to avoid the driver being accused of pocketing the cash)
The reason I ask is yesterday I boarded a 94 for my trip into town. (13.40ish Saltley Gate to City) I use a swift card and the scanner works fine. However at various stops passengers were getting on with cash fares, asking driver for a single, or the price etc and were just told to sit down. A couple got on showing NXWM tickets on mobiles who were also accepted.

I thought maybe a printer issue could be the only explanation in the cash fare instance.
I want the 94 service to succeed, but if it's carrying passengers for free then it won't.

I agree if we are carrying passengers that aren't paying it won't succeed.

I will investigate your points.  Ticket Machine can fail and do at anytime.  That being said they should be swapped out for the next trip.



Simon