Coventry calling TfWM over, do you read us, over?

[Sandy Lane]

Hello TfWM, 
Another Coventry (large population city east of Birmingham) error that needs fixing.

Coventry city centre stop CU4 Cox St
I been watching this one for a while.
The RTI is only showing the SC X17 service and missing out all the many local NXC services that call. Crazy.

[Stu]

Hello TfWM,
Another Coventry (large population city east of Birmingham) error that needs fixing.

Coventry city centre stop CU4 Cox St
I been watching this one for a while.
The RTI is only showing the SC X17 service and missing out all the many local NXC services that call. Crazy.

Have you actually reported this to TfWM?

https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/

[IMarkeh]

Checking for Coventry today seems to show a perfect world - no disruptions from what I read.
https://disruptions.tfwm.org.uk/?isMapVisible=true

But hang on isn't there a major divert in place for New Union St affecting both SC and NXC?

If TfWM can't manage this detail in Coventry why don't they say Coventry is excluded?

What I find amazing is that TfWM seem to be refusing to upload this data to the UK Govt disruptions data service which would mean that disruptions go out to journey planners such as bustimes.org. Instead TfWM rate themselves so highly that they believe everyone checks the TfWM website before every journey. They are the only PTE in England to note contribute to the data.

[Sandy Lane]

What I find amazing is that TfWM seem to be refusing to upload this data to the UK Govt disruptions data service which would mean that disruptions go out to journey planners such as bustimes.org. Instead TfWM rate themselves so highly that they believe everyone checks the TfWM website before every journey. They are the only PTE in England to note contribute to the data.

I wonder if TfWM have suffered cut backs and job losses and now have not got enough people to do all of this work properly?

[Sandy Lane]

Hello TfWM,

More to the Coventry city centre stop CU4 Cox Street issue and not just  RTI.

For TfWM's info there at two outbound stops in Cox St. CU4 is the one under the 'elephant' and another at the top of the hill CU3.

So not sure why CU4 is called Cox St on the flag? Would it not be better to follow NXC practice who recognise CU4 as Starley Gardens and this is the call used by NXC in next stop on board announcements?

[JPC]

For TfWM's info there at two outbound stops in Cox St. CU4 is the one under the 'elephant' and another at the top of the hill CU3.

So not sure why CU4 is called Cox St on the flag? Would it not be better to follow NXC practice who recognise CU4 as Starley Gardens and this is the call used by NXC in next stop on board announcements?

Looking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road.  I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.

[Sandy Lane]

Looking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road.  I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.

I suspect a lot of these current problems in Coventry are to do with a lack of local knowledge at TfWM in Birmingham?

[Sandy Lane]

Looking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road.  I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.

You're right, I can see what you mean.

This would also explain why a number of outbound services no longer stop at the top of the Cox St hill CU3 stop. This happened at least 5 years ago, was a silly move and hacked off a number of commuters. OMG.

Some one from TfWM definitely needs to get out of their office to come and have a look at what they have done and fix all of this.

[Stu]

You're right, I can see what you mean.

This would also explain why a number of outbound services no longer stop at the top of the Cox St hill CU3 stop. This happened at least 5 years ago, was a silly move and hacked off a number of commuters. OMG.

Some one from TfWM definitely needs to get out of their office to come and have a look at what they have done and fix all of this.

If no-one tells them about issues with information at bus stops, then they can't do anything about it.

https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/

[Sandy Lane]

If no-one tells them about issues with information at bus stops, then they can't do anything about it.

https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/

So use the faceless TfWM non-responsive auto info system. 

Two points on this 
1. The Cox St issues are so complex it needs a telephone chat with the TfWM Coventry bus stop manager. Now if only TfWM a published telephone number for their lead person who knows the local area.

2. If TfWM got the job right first time there would be no need for this thread.

[karl724223]

So use the faceless TfWM non-responsive auto info system.

Two points on this
1. The Cox St issues are so complex it needs a telephone chat with the TfWM Coventry bus stop manager. Now if only TfWM a published telephone number for their lead person who knows the local area.

2. If TfWM got the job right first time there would be no need for this thread.

Move to Birmingham or the Black Country tfwm look after us 😂

[Sandy Lane]

Move to Birmingham or the Black Country tfwm look after us 😂

I wonder if the new mayor will make any changes to the TfWM organisation so that Coventry has a much improved level of service?

[Sandy Lane]

Probably this is the most easterly bus shelter within the TfWM patch but its remote location can sometimes seem to be an issue?

Warwickshire Shopping Park has a shelter and RTI.

It was mentioned a while back that there were two deep holes in the road at this bus stop layby which were eventually repaired a while ago. Guess what, the deep holes are back again!

There is a note on the bus shelter saying the stop will be out of use on 16 August 2024 when the layby road surface will again be repaired. Not sure if TfWM or NXC or SC are aware? Be interested to see if buses will still be able to use the WSP turning area or if they will divert?

For the road to keep failing it could be the road sub surface is below the standard required for heavier vehicles?

[Mayfield]

Or more likely it's bodgit and scarper who are repairing it