Arriva X31

[Bob]

Still absolutely nothing on arriva site/network wm site ...

[Stu]

I wouldn't expect anything to appear over the weekend, nor today as its a Bank Holiday. Maybe something will be announced tomorrow, but even so it's still very short notice!

[Bob]

yep shows how absolutely crap they are at customer service

[Bob]

6 phonecalls to Arriva customer service with it either ringing out or going to answerphone 'your call is important to us, all our agents are busy our opening times are 8am to 6pm' then the call ends ( theres no hold facility). Shit service or what?

[Discodave]

just like cannocks buses bob

[Bob]

it is finishing on sat altho traveline said it isnt as it hasnt been publicised :-(

[vinh1000]

6 phonecalls to Arriva customer service with it either ringing out or going to answerphone 'your call is important to us, all our agents are busy our opening times are 8am to 6pm' then the call ends ( theres no hold facility). Shit service or what?

Which number? 0116 242 3681 or 0116 264 0400 or 01582 585522 or 01543 466123 you used to call em?

[Bob]

none i used the 0844 one on the website, which still doesnt mention the service ending funnily enough

[Bob]

no disrespect to the company but thats pretty shocking

[woody38]

Bob & everybody who used the X31 here is the link to the axing of X31 http://www.arrivabus.co.uk/content.aspx?id=19483, seems a shame to axe the service when you see services like the 2 to Holder Drive, 112 Lichfield-Birmingham & the 560 vertually carrying fresh air around whenever you see them.

When I rang up Centro they seemed dissapointed that they could not agree to anything with arriva, I still do not now why they did not but it out to tender why it had to be arriva who operated it, they did say they where talking to other operaters about operating part of the route but thats seems unlikely now that Midland have been takern over & diamond are axing there 56 Brownhills-Birmingham service.

[Discodave]

the 560 should be retimed infront of the 89 and ran around wolves town not go onto a 70 or 76 on its way to wolves it would tak a lot more people when a nxwm is supposed to be 5 mins infront but usually late or running on its time no wonder it has fresh air give it to wednesfield they would make it pay as the cannock drivers do not give a shit they think the world ends at the staffs border

[woody38]

This is what a Willenhall councillor has to say about the axing of the X31
http://ianshires.mycouncillor.org.uk/2012/08/29/end-of-the-road-for-the-x31/

[Tony]

This is what a Willenhall councillor has to say about the axing of the X31
http://ianshires.mycouncillor.org.uk/2012/08/29/end-of-the-road-for-the-x31/

I notice he is asking for NX, Diamond & Midland to step in, I presume he doesn't realise who has just purchased Midland.

[nx4737]

This is what a Willenhall councillor has to say about the axing of the X31
http://ianshires.mycouncillor.org.uk/2012/08/29/end-of-the-road-for-the-x31/

I notice he is asking for NX, Diamond & Midland to step in, I presume he doesn't realise who has just purchased Midland.

;D

[Bob]

is that councillor mental? why would you make a cannock to birmingham service go to wton via wednesfield  when theres the bloody 560, 89, 41, and 69 that all go half empty to wolverhampton from new invention?? I think its mad theyve finished it, the 1pm from bham was full today i saw it in new invention. Blimey are Diamond getting rid of the 56??? maybe arriva will run it again....