Rotala Management - Questions & Answers

[Simon Dunn]

Okay thanks.

Can I ask an unrelated question? What happens in an instance like this morning when the ticket machine isn't working and the driver is unable to issue tickets and doesn't take any fares? 

What should have happened, is that the driver should have contacted the depot and asked for a replacement machine.

So I can check.  Can you confirm which service this was on, the direction and time is was travelling please.


Simon

[Rachvince53]

What should have happened, is that the driver should have contacted the depot and asked for a replacement machine.

So I can check.  Can you confirm which service this was on, the direction and time is was travelling please.


Simon

Hi
It was the 0750 from Penn, Wakeley Hill towards Wolverhampton (which starts from Belmont Road at 0744) and was on service 64. 

Thanks

[Jay71]

Any idea why the 42 service is not showing on bustimes.org?

[Simon Dunn]

Any idea why the 42 service is not showing on bustimes.org?

Thank you.  I am away at present.  I have had someone check and I am told it is tracking

[Simon Dunn]

Any idea why the 42 service is not showing on bustimes.org?

Thank you.

I have checked and I am advised of the following

"Afternoon Simon,
 
The ticket machine dropped out during the dead runt approx. 07:30.
 
A replacement ticket machine was with the vehicle at 08:20am."

[Jay71]

Thank you.  I am away at present.  I have had someone check and I am told it is tracking

Everything is working fine now

[Jay71]

30823...The left headlights are not working 

[Simon Dunn]

30823...The left headlights are not working

Thank you

[2206]

Hi Simon just something that occurred to me. Will we see next stop announcements on the Kidderminster services soon including 15a/c?

I think some vehicles at the depot should be already compliant like 21234, 32260 & 32312/13/14 & others like 20164 should be compliant by October?

Also what about sections that seem to be treated like hail & ride sections like silverwoods way, will that be announced to.

I noticed today on 21234 the route number doesn't fit the display properly as well.

[Simon Dunn]

Hi Simon just something that occurred to me. Will we see next stop announcements on the Kidderminster services soon including 15a/c?

I think some vehicles at the depot should be already compliant like 21234, 32260 & 32312/13/14 & others like 20164 should be compliant by October?

Also what about sections that seem to be treated like hail & ride sections like silverwoods way, will that be announced to.

I noticed today on 21234 the route number doesn't fit the display properly as well.

Our Next stop isn't working like we would like it to at present.  

At present the drivers select the trip in the destination blind - and it scrolls as the bus moves through service.  We are hopeful within a few weeks, the Nextstop will be a direct feed from the Ticket Machine/ and Ticket machine stops.  This will help us deal with changes and programming better.

So - to answer your question, the nextstop will only announce what is the the stop in our timetables.   We have the equipment installed to do all this, we are reliant upon Ticketer to resolve programming issues.


Simon