Rotala Management - Questions & Answers

[Simon Dunn]

Any idea why service 42 didn't go down Owen St tonight?

We were not aware it had reopened.

[Mark L]

As the buses are the first Built by Custom Denning they need to go through whole type approval.  They passed this months ago.  The next stage was for the DVLA to issue paperwork to allow them to be registered.  We have waited months for this, and it came through this week.

They now need to be presented to a certifying officer.  We have applied and are waiting a slot for all 4 vehicles.

Simon,

Is there any update on these vehicles, please?  I think that at least one of them may have arrived at Bedfont as I am pretty certain I passed one the other evening but (a) it was dark and raining and (b) I was on the top deck of a 203 bus heading the other way so I only really got a fleeting glimpse.  It was, however, clearly in Diamond's base two tone blue livery and wasn't a Streetlite or one of the Magtec repowered MAN/Plaxton Centros.

Thanks

Mark

[Simon Dunn]

Simon,

Is there any update on these vehicles, please?  I think that at least one of them may have arrived at Bedfont as I am pretty certain I passed one the other evening but (a) it was dark and raining and (b) I was on the top deck of a 203 bus heading the other way so I only really got a fleeting glimpse.  It was, however, clearly in Diamond's base two tone blue livery and wasn't a Streetlite or one of the Magtec repowered MAN/Plaxton Centros.

Thanks

Mark

Mark

We sent two of the ex MAN to Heathrow to provide short term cover.

In terms of the New electrics.

I am not an expert in the process, so if what I am saying is incorrect I apologise but it is my understanding.

The all white longer version went for IVA testing on Thursday.  I am advised it passed, we are waiting on some paperwork.  IVA testing and ZUMO testing are different and we will need to send the vehicle for this in the new year.  This should be a formality.  (This vehicle is the same as the 6 for Burton)

Up until this point, the vehicle has had to go through certification testing at MIRA.  The requirement is that the most extreme example of the vehicle needs to go through this and the rest can be passed once this one was done.  MIRA have said, that in this case they don't think that should apply - I cannot understand the logic to this.  This means we will need to put one of the smaller buses through the process - I think the inclination this time is to send the vehicle to Millbrook.   

So we are getting there - its just very slow.

[Mayfield]

Sounds like an absolute shambles but only to be expected in this country with all our red tape written by people with no common sense and a mountain of useless qualifications.

[Jay71]

32124. Keeps on cutting out every time it stops. Must have done this four times in thirteen mins

[Simon Dunn]

32124. Keeps on cutting out every time it stops. Must have done this four times in thirteen mins

I will pick this up with engineering.


Simon

[Rachvince53]

20056 blind is flickering then turning off and on (affecting side and rear displays too)

[Westy]

Can someone, if not Simon, take a look at the 1455 from Bloxwich & the 1536 from Bilston 326 journeys, as they seem to be struggling to keep to time on a regular basis?

The 1536 can be anything from 5 mins to 20 mins late during normal traffic conditions, not holiday periods as current, as it seems alright at those points in the calendar.

Not sure about the Bilston end, but the pinch points seem to be through Lane Head & Bell Lane in Bloxwich.

If the driver has to take breaks as well, that doesn't help either.

You'll probably have to discuss with TFWM, as it's tendered, but I think a re-time might be needed?

[Simon Dunn]

20056 blind is flickering then turning off and on (affecting side and rear displays too)

I will get someone to look at this.

[Simon Dunn]

Can someone, if not Simon, take a look at the 1455 from Bloxwich & the 1536 from Bilston 326 journeys, as they seem to be struggling to keep to time on a regular basis?

The 1536 can be anything from 5 mins to 20 mins late during normal traffic conditions, not holiday periods as current, as it seems alright at those points in the calendar.

Not sure about the Bilston end, but the pinch points seem to be through Lane Head & Bell Lane in Bloxwich.

If the driver has to take breaks as well, that doesn't help either.

You'll probably have to discuss with TFWM, as it's tendered, but I think a re-time might be needed?

Thank you.

We will export recent data and have a look.



Simon

[Westy]

Thank you.

We will export recent data and have a look.



Simon

I would look at the whole year if possible.

As I said, during holiday periods, the punctionality is a lot better, during normal times, it's worse!

[Rachvince53]

20159 - front display not working (side and rear are fine)

[Simon Dunn]

20159 - front display not working (side and rear are fine)

I will get engineering to look at this.

[Jay71]

20739
The bus isn't tracking. The ticket machine wouldn't scan tickets that have been purchased on the Diamond app

[Simon Dunn]

20739
The bus isn't tracking. The ticket machine wouldn't scan tickets that have been purchased on the Diamond app

Jay

We can see the bus tracking, and scans through out the day.  A few questions.

- What time did this occur?
- Where?
- What route?
- Which reader did you try and scan the App on?



Simon