Rotala Management - Questions & Answers

[PinkBus]

Dear Madam


If you can email me on simon.dunn@rotala.co.uk, I will put your husband onto the right person



Simon

Hi Simon

Many thanks for your reply, I'm sorry I haven't answered sooner but have been busy with family over New Year.

I'll email you for the details, as he is very interested in working for Diamond.

Hope you have a Happy and successful 2019.

[Solo1]

Any news on the new streetlites thanks

[DJ]

Hi Simon, I contacted your customer support number a while ago about a driver on the 42 using his phone at the wheel, this would've been the first service from Tipton to West Bromwich on the 13th January. I haven't heard anything back since and when I called up they had no record of any call.

I also just had the 1745 42 at Burnt Tree Tesco towards Tipton fly past without stopping. Coupled with the fact a 42 crashed into a barrier at Tipton station in front of me, this service is becoming a joke.

Would you be able to look into these issues please as I have no confidence in your staff to do so anymore.

[Simon Dunn]

Any news on the new streetlites thanks

The vehicles were due in December, then January.  We have delivery dates on the first 6, which span between today and 06/02.   Apparently they have a supplier issue with their seating provider

[Simon Dunn]

Hi Simon, I contacted your customer support number a while ago about a driver on the 42 using his phone at the wheel, this would've been the first service from Tipton to West Bromwich on the 13th January. I haven't heard anything back since and when I called up they had no record of any call.

I also just had the 1745 42 at Burnt Tree Tesco towards Tipton fly past without stopping. Coupled with the fact a 42 crashed into a barrier at Tipton station in front of me, this service is becoming a joke.

Would you be able to look into these issues please as I have no confidence in your staff to do so anymore.

All the partnership routes, have live feed CCTV camera's, which means we can view through a web browser real time or anytime.

The driver concerned is in the process of being put through the companes discplinary procedure.

If you can give me the specific date on the 1745 42 journey - again we will review the camera's

Thank you



Simon

[Solo1]

Thanks Simon what service will the street lites  going on & will they be out 1 as a time or all 6 together thank you

[cris 99]

ive just seen the express and star from last night about the fire hope no serviceable buses were destroyed very sad to hear of this hope everyone is ok such a shame the youth of today have nothing better to do.

[DJ]

If you can give me the specific date on the 1745 42 journey - again we will review the camera's

Hi Simon, this was yesterday, the 24th January. Thanks.

[Simon Dunn]

Thanks Simon what service will the street lites  going on & will they be out 1 as a time or all 6 together thank you

We will use them as they are put into livery

[Solo1]

As you are getting new buses will you be painting the excentral buses /Hanson's as you will have spare buses thank you

[Solo1]

We will use them as they are put into livery

ok thank you what's the earlier the first one will be out on the road thank you

[Simon Dunn]

ive just seen the express and star from last night about the fire hope no serviceable buses were destroyed very sad to hear of this hope everyone is ok such a shame the youth of today have nothing better to do.

Yes, we had 12 vehicles damaged in total.  6 vehicles are fire damaged, for those interested they were

Fleet Number   Registration No.
20011   BU08ACX
20007   BU08ADZ
30935   VX54MTE
20003   KP02PUX
30489   KW02DRZ
20540   KS03EXL

[Simon Dunn]

As you are getting new buses will you be painting the excentral buses /Hanson's as you will have spare buses thank you

We have painted an odd Central Bus into livery and we expect to paint the vast majority of the ex-central fleet.  Most of the Ex-Hansons fleet is part of the older fleet we operate and we will only paint the more modern vehicles. 

[cris 99]

THANKYOU for the reply simon much appreciated i presume the other 6 damaged ones were just windows etc

[Simon Dunn]

THANKYOU for the reply simon much appreciated i presume the other 6 damaged ones were just windows etc

The loss adjuster attended yesterday and found that there was actually 7 damaged from the fire.  KP02PVA is the last vehicle, the remaining vehicles just had smashed windows