Problems with bus stops and where to get on to get on the route

[Ingleboro261F]

So sorry if this is the complete wrong place to mention this but:

The robin hood 4A needs to be changed, like the stops as just now I was waiting for the 4A to pick me up. The Driver for some reason parked way past the bus stop and then when I went to go ask him about if this bus was the 4A (I saw that it was 2231 and obviously AG doesn't operate any electrics/Enviro 400s) and the driver just closed the doors, clearly acknowledged I was there and drove off and went to complete his 4A journey whilst I was sat there in the freezing cold now waiting for a 6.
Is there a way to contact TFWM directly about addressing issues such as this or is it just something I have to deal with?

[Westy]

If that's right, that's extremely rude on the part of the driver!

[Stu]

So sorry if this is the complete wrong place to mention this but:

The robin hood 4A needs to be changed, like the stops as just now I was waiting for the 4A to pick me up. The Driver for some reason parked way past the bus stop and then when I went to go ask him about if this bus was the 4A (I saw that it was 2231 and obviously AG doesn't operate any electrics/Enviro 400s) and the driver just closed the doors, clearly acknowledged I was there and drove off and went to complete his 4A journey whilst I was sat there in the freezing cold now waiting for a 6.
Is there a way to contact TFWM directly about addressing issues such as this or is it just something I have to deal with?

Which stop were you waiting at?

[Ingleboro261F]

Which stop were you waiting at?

I was waiting at the side where it says 4A the way the 6 and 76 travels to Solihull, southside I think.

[Stu]

I was waiting at the side where it says 4A the way the 6 and 76 travels to Solihull, southside I think.

OK, that's the first stop on the route so the driver should pick up passengers from there.

If you want to make a complaint, then use the form here:
https://faq.nxbus.co.uk/s/feedback?language=en_US

[karl724223]

Wonder what the side cctv camera would show