Messages

I thought the 229 had returned to its normal route

The heating on 30023 hasn't worked for a while. Any chance of getting this rectified?

755 broke down at Bilston bus station. Something to do with leaking water

Today. 5411 broke down one stop after Wolves bus station 

SN68AHB isn't tracking tonight on the 42

E009 no announcements 

751 on 11a

15009. The screen displays the destination then changes to another display just with the letter X

TfWM govern routes in the WM not the TC

TFWM have told me that they can't do anything about this problem 

You can also take it to governments traffic commissioner if you wish to go more senior 😀
https://www.gov.uk/guidance/report-a-bus-or-coach-service-or-driver

I'm going to wait until I hear back from Bus Users UK

More dire service today. It was nice to see a service leaving a starting point at 1302 instead of 1310
Made another call to TFWM, they're just as useless as BB
Bus Users etc have been contacted. But might have to wait a fortnight for a reply 

20886 no numbers displayed on the back of the bus

If you have made a complaint to any bus operator and not received any satisfactory response within 14 days, then the next step will be to contact Bus Users UK who will escalate the complaint on your behalf:
https://bususers.org/complaints-process/

You may also wish to make a complaint with Transport for West Midlands:
https://contact-us.tfwm.org.uk/

TFWM can't do zilch because part of the journey takes place outside of the West Mids

Have you contacted the company regarding this, was this a bus you actually rode on or was it something you witnessed on bustimes

Waste of time contacting them. Calls & emails get ignored.
Yes, I was on the bus. It left the Shrewsbury Arms ten mins early 

Unless you make every stop a timing point it's impossible to serve every stop on time. However if buses do leave timing points on time and regularly end up arriving at stops 10 minutes early then it sounds like the timetable has to much slack in it

But buses should not be leaving the first stop four mins early