What TFWM need to do is introduce contactless tap & go from only NX / only Metro to ALL buses and trams like how Swift Go works, then also brought into the trains when its introduced.
If they do that hopefully they can look into removing Tickets in the future, its very annoying when your at a bus stop and the fat family of 4 spend 10 minutes looking for change then your bus is late
One of the best features from a franchised network like London is you don't have to stick with one mode of transport if you've already paid, you can just tap and go for all modes of transport and be charged at the end
If they do that hopefully they can look into removing Tickets in the future, its very annoying when your at a bus stop and the fat family of 4 spend 10 minutes looking for change then your bus is late
One of the best features from a franchised network like London is you don't have to stick with one mode of transport if you've already paid, you can just tap and go for all modes of transport and be charged at the end