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Messages - Simon@Arriva

#61
Arriva / Re: Questions for Simon from Arriva
November 07, 2019, 12:09:03 PM
Quote from: Westy on November 04, 2019, 04:39:45 PM
No service 3 leaflets in Walsall!

Thanks.
#62
Arriva / Re: Questions for Simon from Arriva
October 31, 2019, 08:01:50 AM
Quote from: Bob on October 30, 2019, 11:45:15 PM
Hi Simon can a 6.30 Midlands daysaver be used on 70 to Cannock then 60 to Lichfield ( ill then be getting X12) but can i use it on the 29 to Swadlincote? I tried to buy on in Swadlincote as i assumed it covered the whole Midlands area and the driver hadnt a clue and kept talking about a 5.70 ticket which i knew couldnt be valid in lichfield for my journey back to cannock

Hi

There is no Midlands ticket. The £6.30 ticket is a West Midlands only ticket and is valid as far East as Atherstone and Nuneaton only I am afraid.  Not valid to Burton or Swadlincote.

All details here on our webiste:

https://tickets.arrivabus.co.uk/midlands/west-midlands/

https://www.arrivabus.co.uk/globalassets/documents/midlands-service-documents/maps/arriva-midlands-east--west-april-2017-lr1.pdf?_ga=2.82938518.1047948076.1572458997-544949137.1567023352

#63
Arriva / Re: Questions for Simon from Arriva
October 29, 2019, 03:20:48 PM
Quote from: Westy on October 29, 2019, 12:35:57 PM
@Simon@Arriva Wouldn't you recommend the relevant day ticket anyway?

Yes - I assumed the question was aimed at a single.
#64
Arriva / Re: Questions for Simon from Arriva
October 29, 2019, 10:01:33 AM
Quote from: BusMan Greg on October 27, 2019, 05:00:34 PM
Do arriva offer through fares on the 9/436 so passengers can travel from Wolverhampton to Shrewsbury on one bus @Simon@Arriva ?

Hi

We don't and that is because one is a tender and one is commercial.
#65
Arriva / Re: Questions for Simon from Arriva
October 29, 2019, 10:01:01 AM
Quote from: 47609FireFly on October 28, 2019, 11:04:11 AM
Why is Sunday vehicle allocation a problem at Wigston depot? Yesterday (27/10/2019), buses 4511 and 4515 spent the entire day on routes 47A/48A; both vehicles are route branded for the 84/85. Since the repainting of the 4416 to 4425 batch of E400s, and the removal of their route branding, they tend to wander onto other routes more.

Also, destination faults seem to take a long time to remedy, despite being a requirement of PSVAR legislation. Thurmaston's 2406 has been running around for many months with side and rear signs which do not work (it has missing reflectors on the rear too) and 2948, also of Thurmaston, has a side sign that does not work. It's been like that for well over 6 months! The offside front third of Wigston's 4217 does not work either.

Thanks for the feedback.  I was in Wigston yesterday and passed this all on.
#66
Arriva / Re: Questions for Simon from Arriva
October 27, 2019, 10:04:30 AM
Quote from: IMarkeh on October 26, 2019, 12:04:37 PM
Hi Simon, any idea when the live tracking on bustimes.org will end up showing Oswestry depot?

Also, how does the interworking work out as at Oswestry for the locals? From what it looks, the bus does the following
:30 402
:47 402
:17 403
:30 402 (continues as above)
but this would then leave the 404 doing a 10 minute round trip each hour which surely wouldn't happen. I can't seem to see how it all works.

Thanks,
Mark

There are 2 buses on the town services and between them they do the 400, 402, 403 and 404.

No idea on tracking on bustimes I am afraid.
#67
Arriva / Re: Questions for Simon from Arriva
October 27, 2019, 10:00:22 AM
Quote from: NXWMFAN1105 on October 27, 2019, 09:58:54 AM
Hi Simon, why do services such as the 8 and 20 in Shrewsbury interwork rather than one bus staying on the same route?  For example, when a 20 comes in and goes out as an 8 it sits on stand for 10 mins so why doesn't it go straight back out on the same route?

Hi,

Will be about route length, frequency, driving time and duty compilation to help with efficiency.
#68
Arriva / Re: Questions for Simon from Arriva
October 25, 2019, 11:42:29 AM
Quote from: NXWMFAN1105 on October 24, 2019, 04:05:02 PM
Hi Simon, how come the Shrewsbury X4/5 have had the older versas allocated rather than the 12/13 plate ones?

The 12/13 plate ones are fitted with/being fitted with a retrofit to Euro 6 standard due to entering the West Midlands on route 9, therefore these have to be allocated on 9/436
#69
Arriva / Re: Questions for Simon from Arriva
October 25, 2019, 11:41:29 AM
Quote from: Wumpty on October 24, 2019, 01:33:11 PM
Hi Simon - any plans to introduce heritage liveried vehicles across your areas of responsibility?

Hi

Not currently.  I hear that there maybe a preservd vehicle being put in to an older livery.
#70
Arriva / Re: Questions for Simon from Arriva
October 24, 2019, 07:54:16 AM
Quote from: Bob on October 23, 2019, 06:27:42 PM
Hi Simon, of all the Midlands region garages which are the most/least profitable?

You know I cannot answer that.
#71
Arriva / Re: Questions for Simon from Arriva
October 23, 2019, 02:43:43 PM
Quote from: Bob on October 20, 2019, 02:11:24 PM
Hi Simon are Cannocks 4 remaining Pulsars moving on?

No plans currently.
#72
Arriva / Re: Questions for Simon from Arriva
October 23, 2019, 02:43:20 PM
Quote from: Bob on October 20, 2019, 02:12:55 PM
Would it make sense to swap them with 4 Centros from Telford? ( these being in better condition than the recent transfers in too)

Possibly but for now they will each stay in the depots they are in.
#73
Arriva / Re: Questions for Simon from Arriva
October 23, 2019, 02:42:48 PM
Quote from: BusMan Greg on October 19, 2019, 08:16:46 PM
Which is the best Telford route for Patronage @Simon@Arriva ?

Hi

I am sure you will understand that I can't give you that information.
#74
Arriva / Re: Questions for Simon from Arriva
October 23, 2019, 02:42:15 PM
Quote from: StourValley98 on October 19, 2019, 01:18:01 PM
Hi Simon, can I ask why the driver of 3795 on the 110 off Sutton to City at 1315 refused to accept an nBus ticket just because it was issued by Diamond? I'd expect your staff to know what tickets are valid? He seemed pretty arrogant to me and my friends.

So sorry to hear this.  Will get the driver identified and find out.
#75
Arriva / Re: Questions for Simon from Arriva
October 18, 2019, 04:46:14 PM
Quote from: Bob on October 08, 2019, 04:33:56 PM
Does the 23.48 Sat night 74 journey run from the stop outside the Sun Inn on its way out of Stafford?

Hi, yes it does.
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