The glorious TfWM and their Bus Disruptions web page seems not to be aware of major road works near the city centre. A number of buses being diverted for more than one week. I cannot see it mentioned.
NXC have done a good job in reporting this.
Haven't found any mention by SC or other operators.
Can someone give TfWM a nudge to wake up and include Coventry issues please? Happy to show TfWM where Coventry is on a map if they want some help? :laugh:
TfWM site now updated for NXC services but can't see mention of the other operator services that may be affected?
Probably this is the most easterly bus shelter within the TfWM patch but its remote location seems to be an issue?
Warwickshire Shopping Park has a shelter and RTI.
Since the service changes in January 2023 the RTI continues to only say Temporarily Not Available. 12 months is a long time to get this sorted me thinks? Also why are there no timetables on display in the shelter?
Quote from: Sandy Lane on January 09, 2024, 11:02:36 AMProbably this is the most easterly bus shelter within the TfWM patch but its remote location seems to be an issue?
Warwickshire Shopping Park has a shelter and RTI.
Since the service changes in January 2023 the RTI continues to only say Temporarily Not Available. 12 months is a long time to get this sorted me thinks? Also why are there no timetables on display in the shelter?
May not be the responsibility of TfWM but the shopping centre owners.
Quote from: Rachvince53 on January 09, 2024, 11:25:39 AMMay not be the responsibility of TfWM but the shopping centre owners.
Could be but someone from TfWM should lead on this surely. TfWM could at least knock on the door and say hello. To have no info for 12 months is not good.
Quote from: Sandy Lane on January 09, 2024, 01:03:33 PMCould be but someone from TfWM should lead on this surely. TfWM could at least knock on the door and say hello. To have no info for 12 months is not good.
Has anyone made them aware of this?
https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/
Quote from: Stu on January 09, 2024, 07:24:33 PMHas anyone made them aware of this?
https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/
I don't know?
But try turning this issue around the other way. After 12 mths of saying 'temporarily not available' surely the computer system should have automatically flagged this up with the information system operator after say just 14 days? If so the system operator should have been reminded about this state a heck of a number of times?
Quote from: Sandy Lane on January 08, 2024, 03:08:01 PMTfWM site now updated for NXC services but can't see mention of the other operator services that may be affected?
SC Rugby now advising on the 86 is affected by Cox St closure and is being diverted
https://www.stagecoachbus.com/service-updates/serviceupdatesarticle
Not found a SC update on the X17 which is also affected (Leamington garage?).I assume diverted via Corporation St?
Also not found Arriva update on the 74 diversion. My guess is via the ring road?
Hope this helps?
Quote from: Sandy Lane on January 09, 2024, 09:39:01 PMI don't know?
But try turning this issue around the other way. After 12 mths of saying 'temporarily not available' surely the computer system should have automatically flagged this up with the information system operator after say just 14 days? If so the system operator should have been reminded about this state a heck of a number of times?
Can the computer determine when E127 is ever likely to be back on the tracking system???
just asking....
Quote from: windy miller on January 12, 2024, 03:39:10 AMCan the computer determine when E127 is ever likely to be back on the tracking system???
just asking....
E127 has never tracked and nor has E143, it is unknown when they will start tracking.
Quote from: windy miller on January 12, 2024, 03:39:10 AMCan the computer determine when E127 is ever likely to be back on the tracking system???
just asking....
Quote from: Danthebusman on January 12, 2024, 08:12:54 AME127 has never tracked and nor has E143, it is unknown when they will start tracking.
Both are on the latest list of vehicles on report:
https://wmbusphotos.com/forum/index.php?topic=5982.msg321389#msg321389
Quote from: Sandy Lane on January 08, 2024, 03:08:01 PMTfWM site now updated for NXC services but can't see mention of the other operator services that may be affected?
Now that Cox St & Fairfax St have reopened the NXC X30 city centre stop has reverted back to using the old swimming baths as the nearest stop for the Meadow. For two weeks during these works the X30 instead shared the 21 Hales St stop which IMO is a much better city centre drop off location especially for strangers coming into city from the rail station.
Over time I have seen many many people miss the swimming baths stop on the X30 and then they get taken back out of town by some distance.
Has TfWM considered allowing the X30 to continue using the Hales St 21 on a permanent basis?
Quote from: Sandy Lane on January 26, 2024, 09:25:27 PMNow that Cox St & Fairfax St have reopened the NXC X30 city centre stop has reverted back to using the old swimming baths as the nearest stop for the Meadow. For two weeks during these works the X30 instead shared the 21 Hales St stop which IMO is a much better city centre drop off location especially for strangers coming into city from the rail station.
Over time I have seen many many people miss the swimming baths stop on the X30 and then they get taken back out of town by some distance.
Has TfWM considered allowing the X30 to continue using the Hales St 21 on a permanent basis?
Looks like hales at is now permanent
https://assets.publishing.service.gov.uk/media/65b37d2b5f8ce2000d3ae55f/np_2641_26_January_2024.pdf
Quote from: Coventrybususer95 on January 26, 2024, 10:07:01 PMLooks like hales at is now permanent
https://assets.publishing.service.gov.uk/media/65b37d2b5f8ce2000d3ae55f/np_2641_26_January_2024.pdf
Thanks for the info. Defo a good move.
I ll check out the flag to see if the X30 number has been added.
Quote from: Sandy Lane on January 27, 2024, 01:18:27 PMThanks for the info. Defo a good move.
I ll check out the flag to see if the X30 number has been added.
The Hales St flag is not displaying the X30 service this morning.
Now the two week diversion has finished and back on the original route unless NXC has a local instruction I can't see the X30 picking up there from tomorrow? Maybe TfWM will be updating the stop tonight JIT?
Let's see what happens.
Quote from: Sandy Lane on January 08, 2024, 09:33:23 AMThe glorious TfWM and their Bus Disruptions web page seems not to be aware of major road works near the city centre. A number of buses being diverted for more than one week. I cannot see it mentioned.
NXC have done a good job in reporting this.
Haven't found any mention by SC or other operators.
Can someone give TfWM a nudge to wake up and include Coventry issues please? Happy to show TfWM where Coventry is on a map if they want some help? :laugh:
I played hell with TfWM in 2022 when they decided not to post about stop closures during the Commonwealth games. They said that their systems don't allow them to give stop updates and gave a load of corporate waffle. Basically justifying the fact that their systems aren't upto scratch and staff are incompetant. As with all public authorities, no matter how poor the staff are, no one gets sacked or held accountable. Passengers just suffer while PTE staff have their feet up on the desk twiddling their thumbs.
TfWM online bus disruptions list/map. A great idea if it works.
Can someone give TfWM a nudge to tell them that NXWM Birmingham services 49 and 50 do not normally run through Coventry. The disruptions maps says differently at the moment. Bells Lane, Druids Heath ain't in Coventry AFAIK.
https://disruptions.tfwm.org.uk/?mode=bus&selectedByMap=true&selectedItem=17993_TfWM
Quote from: Sandy Lane on February 13, 2024, 05:24:58 PMTfWM online bus disruptions list/map. A great idea if it works.
Can someone give TfWM a nudge to tell them that NXWM Birmingham services 49 and 50 do not normally run through Coventry. The disruptions maps says differently at the moment. Bells Lane, Druids Heath ain't in Coventry AFAIK.
https://disruptions.tfwm.org.uk/?mode=bus&selectedByMap=true&selectedItem=17993_TfWM
Use the link at the top of the form where it says
"
This is a new service - your feedback (https://forms.office.com/Pages/ResponsePage.aspx?id=RetZCK7xCk6e-ubWa7tnL1voVKMeFXVKvUhU3Uh8aqFUNUNVNFlKOVpLMThNV0g0T1VZWDYyT1FLNCQlQCN0PWcu)
will help us to improve it. "
Quote from: ellspurs on February 13, 2024, 07:03:54 PMUse the link at the top of the form where it says
"This is a new service - your feedback (https://forms.office.com/Pages/ResponsePage.aspx?id=RetZCK7xCk6e-ubWa7tnL1voVKMeFXVKvUhU3Uh8aqFUNUNVNFlKOVpLMThNV0g0T1VZWDYyT1FLNCQlQCN0PWcu) will help us to improve it. "
Accuracy is key and then there is useful detail but this is expected as standard surely?
Maybe Coventry should just take control of its own patch?
Quote from: Sandy Lane on February 13, 2024, 09:36:26 PMAccuracy is key and then there is useful detail but this is expected as standard surely?
Maybe Coventry should just take control of its own patch?
Hello TfWM, Coventry calling, over.
We are now 5 days into a fortnight's service disruption in east Coventry that is not shown by the TfWM system from what I can see.
Issue is that access from Willenhall Lane to St James Lane is not possible.
NXC 13 affected and well advertised by NXC. Bus destination blinds accurately showing Binley instead of Willenhall.
SC 60 on a major divert as well.
Surely this situation should be shown on the TfWM system or is it there and I have missed it?
Quote from: Sandy Lane on February 16, 2024, 10:58:02 AMHello TfWM, Coventry calling, over.
We are now 5 days into a fortnight's service disruption in east Coventry that is not shown by the TfWM system from what I can see.
Issue is that access from Willenhall Lane to St James Lane is not possible.
NXC 13 affected and well advertised by NXC. Bus destination blinds accurately showing Binley instead of Willenhall.
SC 60 on a major divert as well.
Surely this situation should be shown on the TfWM system or is it there and I have missed it?
Just checked on TfWM page and Coventry 13 not even listed.
Again, there is a link at the top of the page to leave feedback. I have just done this, if you do it as well then it may trigger something in their heads to look at.
Quote from: ellspurs on February 16, 2024, 02:21:38 PMAgain, there is a link at the top of the page to leave feedback. I have just done this, if you do it as well then it may trigger something in their heads to look at.
As I said earlier the
TfWM online bus disruptions list/map is a great idea if it works.It seems to report a lot of detail for Birmingham which is good but current reporting of Coventry disruptions just isn't working. Another current Coventry reporting failure example is NXC 21 affected by Bell Green Rd closure this weekend.This is a TfWM system issue that the professional people in their organisation need to sort out. IMO this system should be proactive and report these events as / before they happen and not rely on ad-hoc feedback from others.Until TfWM can get to grips on all the bus disruptions why don't they admit that Coventry is excluded from the system at the moment?As I said if they can sort this out it will be a very useful source of info for everyone but they are not there yet.
Quote from: Sandy Lane on February 17, 2024, 09:39:00 PMThis is a TfWM system issue that the professional people in their organisation need to sort out. IMO this system should be proactive and report these events as / before they happen and not rely on ad-hoc feedback from others.
Until TfWM can get to grips on all the bus disruptions why don't they admit that Coventry is excluded from the system at the moment?
I'm sure I read a while back that the Disruptions feature on the TfWM website relied on operators submitting diversion details, or perhaps it was local authorities.
Certainly it is true that no disruptions in Coventry appear in this service, I did notice two on the map yesterday which don't appear now, they were along the A45 near Allesley, however the disruption details contained nothing more than COVENTRY CITY COUNCIL.
So perhaps there is something wrong with the way that Coventry CC are reporting disruptions to TfWM?
Quote from: Stu on February 18, 2024, 09:34:07 AMSo perhaps there is something wrong with the way that Coventry CC are reporting disruptions to TfWM?
Why bother with Cov CC?
Wouldn't it be better if TfWM talked direct with the local bus operators who know their patch quite well?
Quote from: Sandy Lane on February 18, 2024, 01:44:22 PMWhy bother with Cov CC?
Wouldn't it be better if TfWM talked direct with the local bus operators who know their patch quite well?
Wouldn't the bus operators be advised by the relavant local council anyway, of any issues, or is it a case of just informing NX, as they're the only/biggest operator anyway, in their eyes?
(That Safer Travel thing pasted on one of the posts in the 29 thread, as an example, only refers to NX services 19 & 29 & NX haven't operated the 19 for some time anyway!)
Quote from: Sandy Lane on February 18, 2024, 01:44:22 PMWhy bother with Cov CC?
Wouldn't it be better if TfWM talked direct with the local bus operators who know their patch quite well?
Like I said, I don't know exactly how this works or where the information comes from.
I've asked the question of Transport for West Midlands, lets see what they reply back with!
https://x.com/WMBusUsers/status/1759236015233945986?s=20
Screenshot 2024-02-20 at 20-53-09 Don't forget you can head to our... - National Express Coventry Facebook.png
Screenshot 2024-02-20 at 20-52-44 Disruptions.png
Well done Stu.
Quote from: Sandy Lane on February 13, 2024, 05:24:58 PMTfWM online bus disruptions list/map. A great idea if it works.
Checking for Coventry today seems to show a perfect world - no disruptions from what I read.
https://disruptions.tfwm.org.uk/?isMapVisible=true
But hang on isn't there a major divert in place for New Union St affecting both SC and NXC?
If TfWM can't manage this detail in Coventry why don't they say Coventry is excluded?
Hello TfWM,
Another Coventry (large population city east of Birmingham) error that needs fixing.
Coventry city centre stop CU4 Cox St
I been watching this one for a while.
The RTI is only showing the SC X17 service and missing out all the many local NXC services that call. Crazy.
Quote from: Sandy Lane on April 25, 2024, 12:57:04 PMHello TfWM,
Another Coventry (large population city east of Birmingham) error that needs fixing.
Coventry city centre stop CU4 Cox St
I been watching this one for a while.
The RTI is only showing the SC X17 service and missing out all the many local NXC services that call. Crazy.
Have you actually reported this to TfWM?
https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/
Quote from: Sandy Lane on April 08, 2024, 01:16:21 PMChecking for Coventry today seems to show a perfect world - no disruptions from what I read.
https://disruptions.tfwm.org.uk/?isMapVisible=true
But hang on isn't there a major divert in place for New Union St affecting both SC and NXC?
If TfWM can't manage this detail in Coventry why don't they say Coventry is excluded?
What I find amazing is that TfWM seem to be refusing to upload this data to the UK Govt disruptions data service which would mean that disruptions go out to journey planners such as bustimes.org. Instead TfWM rate themselves so highly that they believe everyone checks the TfWM website before every journey. They are the only PTE in England to note contribute to the data.
Quote from: IMarkeh on April 27, 2024, 04:25:24 AMWhat I find amazing is that TfWM seem to be refusing to upload this data to the UK Govt disruptions data service which would mean that disruptions go out to journey planners such as bustimes.org. Instead TfWM rate themselves so highly that they believe everyone checks the TfWM website before every journey. They are the only PTE in England to note contribute to the data.
I wonder if TfWM have suffered cut backs and job losses and now have not got enough people to do all of this work properly?
Quote from: Sandy Lane on April 25, 2024, 12:57:04 PMHello TfWM,
More to the Coventry city centre stop CU4 Cox Street issue and not just RTI.
For TfWM's info there at two outbound stops in Cox St. CU4 is the one under the 'elephant' and another at the top of the hill CU3.
So not sure why CU4 is called Cox St on the flag? Would it not be better to follow NXC practice who recognise CU4 as Starley Gardens and this is the call used by NXC in next stop on board announcements?
Quote from: Sandy Lane on April 28, 2024, 02:29:47 PMFor TfWM's info there at two outbound stops in Cox St. CU4 is the one under the 'elephant' and another at the top of the hill CU3.
So not sure why CU4 is called Cox St on the flag? Would it not be better to follow NXC practice who recognise CU4 as Starley Gardens and this is the call used by NXC in next stop on board announcements?
Looking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road. I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.
Quote from: JPC on April 28, 2024, 03:14:25 PMLooking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road. I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.
I suspect a lot of these current problems in Coventry are to do with a lack of local knowledge at TfWM in Birmingham?
Quote from: JPC on April 28, 2024, 03:14:25 PMLooking at BusTimes or Google maps they currently display separate 'phantom' stops which the stagecoach routes are tagged to alongside the two Cox Street outbound stops and also the inbound stop on Gosford St under the ring road. I don't know why or how this problem was created but it would indicate the reason why the RTI screen only displays the Stagecoach routes.
You're right, I can see what you mean.
This would also explain why a number of outbound services no longer stop at the top of the Cox St hill CU3 stop. This happened at least 5 years ago, was a silly move and hacked off a number of commuters. OMG.
Some one from TfWM definitely needs to get out of their office to come and have a look at what they have done and fix all of this.
Quote from: Sandy Lane on April 29, 2024, 09:33:22 AMYou're right, I can see what you mean.
This would also explain why a number of outbound services no longer stop at the top of the Cox St hill CU3 stop. This happened at least 5 years ago, was a silly move and hacked off a number of commuters. OMG.
Some one from TfWM definitely needs to get out of their office to come and have a look at what they have done and fix all of this.
If no-one tells them about issues with information at bus stops, then they can't do anything about it.
https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/
Quote from: Stu on April 29, 2024, 06:22:42 PMIf no-one tells them about issues with information at bus stops, then they can't do anything about it.
https://www.tfwm.org.uk/get-help/report-a-problem-with-a-bus-stop-or-park-and-ride/
So use the faceless TfWM non-responsive auto info system.
Two points on this
1. The Cox St issues are so complex it needs a telephone chat with the TfWM Coventry bus stop manager. Now if only TfWM a published telephone number for their lead person who knows the local area.
2. If TfWM got the job right first time there would be no need for this thread.
Quote from: Sandy Lane on April 30, 2024, 10:59:02 AMSo use the faceless TfWM non-responsive auto info system.
Two points on this
1. The Cox St issues are so complex it needs a telephone chat with the TfWM Coventry bus stop manager. Now if only TfWM a published telephone number for their lead person who knows the local area.
2. If TfWM got the job right first time there would be no need for this thread.
Move to Birmingham or the Black Country tfwm look after us 😂
Quote from: karl724223 on April 30, 2024, 04:52:18 PMMove to Birmingham or the Black Country tfwm look after us 😂
I wonder if the new mayor will make any changes to the TfWM organisation so that Coventry has a much improved level of service?