Hi Simon
Had this targeted email the other day (see below). Does the recent change of tone and capacity (excluding Leicester of course) suggest more general customers are been welcomed back? The same tone seems to be also been seen with other operators, First Kernow for example are putting summer frequencies back up for tourist routes routes with open tops from 12th July:
We have been closely following industry guidance on social distancing and from 8th July we will be changing our onboard seating guidance.
Please sit one per row unless travelling with a member of your own household.
This excludes Leicester and surrounding areas, where our current seating guidelines remain in place in line with the localised lockdown of the area.
To protect your fellow customers and our drivers you can also follow the below steps when travelling onboard:
- Please keep your face covering on for the entire journey. Face coverings must be worn onboard.
- Follow our no standing policy
- Pay by contactless or the app. Only use cash as a last resort and with exact fare only as our drivers cannot provide change.
- Please don't travel if you feel unwell
- Face away from others when sitting onboard
Throughout the pandemic your and our employees' safety has been and continues to be our priority and we will continue to monitor our service levels in line with current demand and ongoing advice from public health bodies.
For more information please visit: arrivabus.co.uk
Stay safe
Arriva UK Bus
Had this targeted email the other day (see below). Does the recent change of tone and capacity (excluding Leicester of course) suggest more general customers are been welcomed back? The same tone seems to be also been seen with other operators, First Kernow for example are putting summer frequencies back up for tourist routes routes with open tops from 12th July:
We have been closely following industry guidance on social distancing and from 8th July we will be changing our onboard seating guidance.
Please sit one per row unless travelling with a member of your own household.
This excludes Leicester and surrounding areas, where our current seating guidelines remain in place in line with the localised lockdown of the area.
To protect your fellow customers and our drivers you can also follow the below steps when travelling onboard:
- Please keep your face covering on for the entire journey. Face coverings must be worn onboard.
- Follow our no standing policy
- Pay by contactless or the app. Only use cash as a last resort and with exact fare only as our drivers cannot provide change.
- Please don't travel if you feel unwell
- Face away from others when sitting onboard
Throughout the pandemic your and our employees' safety has been and continues to be our priority and we will continue to monitor our service levels in line with current demand and ongoing advice from public health bodies.
For more information please visit: arrivabus.co.uk
Stay safe
Arriva UK Bus