The outer circle is a flagship route but for many years it had older buses on it and it would be interesting to know by how much passenger numbers changed when the Geminis were put on it, I doubt very much. I caught it to school every day for 7 years with Metros on it (Metro 2039 was a regular up until 2002 - over 23 years old). The Presidents are still young in comparison. Most passengers just want a bus to turn up and as long as it is reasonable to travel on will not mind what bus turns up whether it is new or not. How many passengers do you think actually look at the bus registration anyway??? Many have enough trouble looking at the destination/ number so I dont think it matters to most people. The West Mids is not perfect but there are many places worse off, including those with large scale competition eg Sheffield. A lack of new D/D in the area is not a new problem either, after the 1990 Scanias there were no more D/D until the Optares in 1997. And if Stagecoach/ Go ahead etc owned TWM there still wouldn't be 1500 brand new buses in the fleet. Nat Ex operation has more positives than negatives.