Track your bus...
Earlier this year we installed brand new ticket machines on all our buses, which included the latest in GPS technology.
This means, that through our new website and app, we will now be able to offer passengers access to Real Time Information (RTI) through our Bus Tracker feature.
Bus Tracker, enables you to locate the bus that you wish to catch and check how close the bus is to you and if its on time.
http://www.diamondbuses.com/news/NewDiamondBusWebsiteandMobileAppComingSoon_634.html
This information needs to be accessible on sites such as bus stop RTI screens, Network West Midlands and UK bus checker especially as the 29th committment of the Bus Alliance is to co-ordinate services between Operators. Otherwise you end up with situation like in Coventry where RTI is Operator based rather stops. Catch a bus in Foleshill and you have push eight buttons to find out when the next Stagecoach real time is coming if you choose not subscribe and give away personal information.
Quote from: Sandy Lane on November 12, 2017, 09:45:33 PM
...
Bus Tracker, enables you to locate the bus that you wish to catch and check how close the bus is to you and if its on time.
http://www.diamondbuses.com/news/NewDiamondBusWebsiteandMobileAppComingSoon_634.html
Oh this will be hilarious
Quote from: JoNi on November 13, 2017, 05:39:10 PM
This information needs to be accessible on sites such as bus stop RTI screens, Network West Midlands and UK bus checker especially as the 29th committment of the Bus Alliance is to co-ordinate services between Operators. Otherwise you end up with situation like in Coventry where RTI is Operator based rather stops. Catch a bus in Foleshill and you have push eight buttons to find out when the next Stagecoach real time is coming if you choose not subscribe and give away personal information.
Fair comment. Still, any RTI is transformational for passengers, so I'm pleased Diamond is rolling out its system soon.
Is this the same app I've found on Google Play?
If so, is there a way of using it without setting up an account ?
'Skip' just kicks you out!
Quote from: Westy on January 04, 2018, 07:17:57 PM
Is this the same app I've found on Google Play?
If so, is there a way of using it without setting up an account ?
'Skip' just kicks you out!
Far as I'm aware it's just a web page?
http://www.diamondbuses.com/west-midlands/bus-tracker/
Used this yesterday home from work to check if the 68 was running anywhere near to schedule, does the job tbh
Edit - yeah just found the app, and the many complaints the app has.
I'll stick with this page though, all I need
Tracking of vehicles was broken this morning no vehicles had live data
What happens, god forbid, if a bus doesn't complete a journey?
Quote from: Stuharris 6360 on January 25, 2018, 08:44:53 PM
What happens, god forbid, if a bus doesn't complete a journey?
thats most of them now
Well recently have twice seen the last 298 of the day approach the Foley Arms island, but instead of turning right towards Stourbridge, the destination display will be changed to NIS and it heads off towards Kidderminster, hardly very good if any passengers are awaiting the bus on the Hagley Road.
Quote from: Stuharris 6360 on January 26, 2018, 10:15:12 AM
Well recently have twice seen the last 298 of the day approach the Foley Arms island, but instead of turning right towards Stourbridge, the destination display will be changed to NIS and it heads off towards Kidderminster, hardly very good if any passengers are awaiting the bus on the Hagley Road.
Don't know the area, but is that area served by another service going in the same direction due in a few minutes later?
I caught the last 25 from Kingstanding to Bloxwich once last year & the journey finished short. Luckily it was the stop I wanted, but there would have been other NX & Diamond buses along a few minutes later anyway.
Same has happened with the final X51 that stops in Bloxwich at night from Brum, if there is no one on the bus by the Stokes Street stop, the bus will turn right at the Somerfield Road / High Street junction & return to depot via Leamore shops NIS.
Surely timetables should say 'Stop will be served on request only', or words to that effect?
Quote from: Westy on January 27, 2018, 10:35:37 PM
Don't know the area, but is that area served by another service going in the same direction due in a few minutes later?
I caught the last 25 from Kingstanding to Bloxwich once last year & the journey finished short. Luckily it was the stop I wanted, but there would have been other NX & Diamond buses along a few minutes later anyway.
Same has happened with the final X51 that stops in Bloxwich at night from Brum, if there is no one on the bus by the Stokes Street stop, the bus will turn right at the Somerfield Road / High Street junction & return to depot via Leamore shops NIS.
Surely timetables should say 'Stop will be served on request only', or words to that effect?
It shouldn't, as that just seems like a driver deciding he wants to finish early, though he is timetabled and supposed to complete the journey.
Its not a request service.
Quote from: Westy on January 27, 2018, 10:35:37 PM
Don't know the area, but is that area served by another service going in the same direction due in a few minutes later?
I caught the last 25 from Kingstanding to Bloxwich once last year & the journey finished short. Luckily it was the stop I wanted, but there would have been other NX & Diamond buses along a few minutes later anyway.
Same has happened with the final X51 that stops in Bloxwich at night from Brum, if there is no one on the bus by the Stokes Street stop, the bus will turn right at the Somerfield Road / High Street junction & return to depot via Leamore shops NIS.
Surely timetables should say 'Stop will be served on request only', or words to that effect?
The part of the route missed is served by the 318 Bromsgrove to Stourbridge service with one being due a little time afterwards.
The problem is, what if the 318 has broken down, the driver of the 298 has no idea if it has, and so passengers will be left at the stops. Plus from the end of February, route 318 will be operated by Central Buses and not Diamond.
The 298 is a tendered service so I'm sure that TfWM would be interested to know about the non compliance
Quote from: the trainbasher on January 29, 2018, 11:33:16 PM
The 298 is a tendered service so I'm sure that TfWM would be interested to know about the non compliance
Non compliance?
Quote from: Dom on January 30, 2018, 08:32:18 AM
Non compliance?
Non-compliance with the tender spec - completing mileage.
Quote from: Tony on January 30, 2018, 08:34:08 AM
Non-compliance with the tender spec - completing mileage.
Ahh gotcha! Cheers Tony.
Pros and Cons of the new live map thing:
+ you can see when you leave work where the bus is and if your journey is likely to be on time (68A from Aston)
- You get to watch it sit at One Stop for half an hour and completely miss your trip
Quote from: Kevin on March 08, 2018, 06:51:03 PM
Pros and Cons of the new live map thing:
+ you can see when you leave work where the bus is and if your journey is likely to be on time (68A from Aston)
- You get to watch it sit at One Stop for half an hour and completely miss your trip
Oh dear oh dear- that seems a regular occurrence? Said anything to upper management about it? Presume it the same driver?
Quote from: Trident 4194 on March 08, 2018, 06:56:45 PM
Oh dear oh dear- that seems a regular occurrence? Said anything to upper management about it? Presume it the same driver?
Nah not seen this driver before
Only me that the app doesn't work for in the morning?
Quote from: Trident 4194 on March 09, 2018, 07:54:32 AM
Only me that the app doesn't work for in the morning?
Also me
RTI is know working on mobile app, Bus Checker, still awaitin RTI screens in bus stops to be updated.
The handy thing about the app is you can stand at Bearwood Interchange and watch a 21 approach, see it in real life drive straight past without turning in and onto the 20 route, and then confirm on the app that the same vehicle is apparently now on the 20 route without actually physically being at the start of the route....
Could not use it yesterday and today. Has the system crashed?